We visited the cinema in the Astana shopping center in Aktau, namely the Zhalyn cinema, and were completely shocked by what was happening. It was the worst cinema experience of our lives.
Let's start with the staff. The cashier turned out to be the most disgusting person — no greeting, no respect for customers. The communication is rude, as if they are doing you a favor that you came at all. The rest of the staff is no better — the atmosphere is tense and unpleasant.
The worst thing happened during the session. Right in the middle of the movie, they interrupted the viewing, turned on the lights and started a showdown with one of the audience, who apparently brought food with him, and did not buy popcorn from them. As a result, these “showdowns” lasted as long as 45 minutes! This is simply unacceptable. The session was ruined for everyone who came just to enjoy the movie.
Such an attitude towards the audience is a spit in the face. The management of this institution should seriously reconsider how the cinema is run and who works for them. Until things change, I advise no one to visit this terrible place. Even closing would be the best solution.
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Георгий Котик
Level 11 Local Expert
July 26, 2024
Where should I start?
It is not possible to book tickets in any way. You have to go to the cinema. Payment is only by card or in cash, because there is no Caspi terminal. You will not be able to go to the afternoon session. If you are less than 5 people, tickets will not be sold and the session will not start. Well, the screen. In most cases, the picture is very soapy and out of focus. The feeling that my eyesight has dropped sharply to -2. Please adjust the focus on the projector!
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Евгений
Level 6 Local Expert
September 18, 2023
It's a terrible movie theater. The staff is zero, to go through with your food is still a test, payment is only in cash, the session was interrupted 2 times, the picture just disappeared and the whole room looked at an empty screen and listened to a movie, for 10 minutes the staff solved this problem with the lights on in the hall. The picture itself is 5/10, dim and not of the best quality. The second star is purely for the lowest price in the city, but it's clear why
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Тимур Табишев
Level 11 Local Expert
March 15, 2024
One of the monuments of the early 2000s, so to speak, is an old cinema and has completely worn itself out. Everything else is an ordinary trading house, with some kind of history of its boutiques somewhere
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Ерболат Бешимов
Level 10 Local Expert
November 30, 2024
Unfriendly cashiers and supervisors, the attitude as if someone came to their house to ask for bread😃
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Анастасия Илюшкина
Level 10 Local Expert
July 31, 2023
The cinema itself is not bad, but the staff is terrible. Grandma ran after us the whole session and checked if we were eating chips, and also threatened to interrupt the show if she found chips. You can take everything: crackers, onion rings, but not chips... Tickets are inexpensive, which saves the situation. You can't buy them online.
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Юрий Степанов
Level 3 Local Expert
November 20, 2023
Super, a very large selection of outerwear, service at a height, the price was pleasantly surprised!!! I recommend…
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1
Елена Мамаева
Level 7 Local Expert
September 9, 2024
The gas station needs to be updated
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Юрий Титов
Level 22 Local Expert
June 22, 2023
A good cinema from the Soviet era, not a bad sound, and comfortable seats, I took off one point for the service, it remained from the USSR.
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Назгул Махамбетова
Level 5 Local Expert
April 10, 2024
It is very convenient near the house.Everything is fine.
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Мария Б.
Level 8 Local Expert
July 9, 2023
Slight disorganization) payment in cash only. You can't do it with your own goodies, but you can do it with what you bought from them.
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Лаура
Level 8 Local Expert
February 15, 2024
Normally, tickets are always cheaper than anywhere else
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Любовь Пак
Level 12 Local Expert
April 16, 2024
You can't take your chips and snacks with you
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Иса Мусаұлы
Level 8 Local Expert
February 26, 2024
The most terrible cinema, I do not recommend it
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Жан Аташ
Level 3 Local Expert
April 23, 2024
Zhalyn in Astana is powerful
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ansar aidarkhanov
Level 5 Local Expert
June 2, 2024
You can't take chips
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Гульден Алпамысова
Level 7 Local Expert
July 2, 2023
We went with friends. Cool.
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ня
Level 5 Local Expert
December 9, 2023
It'll do for your money
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Leonardo V.
Level 5 Local Expert
December 19, 2021
It's not a bad movie theater, and tickets are cheap compared to others. But sometimes the lights may go out(
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Мадина Жумагул
Level 5 Local Expert
July 9, 2023
Cheaply
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Zhalgas Doszhanov
Level 9 Local Expert
March 19, 2020
There is a good cinema in the city, tickets bite, the bank card payment service is not available yet
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DS
Level 13 Local Expert
July 20, 2019
An ordinary medium-level cinema, closer to a bad one. As always, most viewers come to the sessions to devour and talk loudly. If this is not a problem for you, then you can walk.
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Asan S.
Level 6 Local Expert
February 13, 2019
A small foyer. For some reason, the sessions start five minutes late
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Раиса Троянова
Level 6 Local Expert
November 2, 2019
We go there often, everything is fine.
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Алексей Кругликов
Level 7 Local Expert
December 11, 2018
There are simply no cinemas in Aktau for 5 points. Life.