I have opened accounts with a multicurrency card in this branch for the possibility of paying for purchases in Europe. The card is wonderful, everything is paid for. The department has excellent, polite, competent staff. Thank them very much!
I am happy that I use the Jusan Bank card.
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Батия Таженева
Level 2 Local Expert
August 9, 2024
I would like to mention the wonderful work of an employee of this department named Aida.
She promptly resolved my question regarding the social card.
The working day was coming to an end, there were only a few minutes left before the bank closed, the question remained open, however, Aida took my phone number, called me back after the working day, explained everything in detail and the next morning, without any reminders from me, sent the document I needed by whatsapp.
He is a very sensitive and attentive person. I'm glad she worked with me that day, July 7th.
It's nice when you meet a professional and purely human attitude towards yourself. It is employees like Aida who create a decent image for the bank.
Thank you, Aida!
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Дмитрий
Level 16 Local Expert
October 16, 2024
Super fast service, a card on the day of treatment, everyone is very polite and as customer-oriented as possible.
I definitely recommend it.
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Федор Реков
Level 11 Local Expert
October 4, 2024
A dubious office that deals with CTP insurance.
I had a sad experience with paying damages - they didn't pay, it's been more than a year.
I do not advise it, they do not fulfill their obligations.
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Марина Райская
Level 5 Local Expert
April 5, 2024
Professional staff explained everything in an accessible way and opening the card took a maximum of 20 minutes (I am not a resident) The waiting time in the queue is 10 minutes. A very good department, I recommend it.
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Александр Попов
Level 16 Local Expert
October 19, 2023
Opened the map. I came from Russia. Customer-oriented bank. Competent specialists. Detailed and accessible explanations on issues of interest. Assistance in full . Respect.
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Александр Романив
Level 13 Local Expert
January 9, 2024
A great, pleasant, reliable place! I did everything I came for quickly! No queues and incompetence! Satisfied! Accounts are opened for non-residents!
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Не Дж
Level 2 Local Expert
March 27, 2024
The service is not very good, they could not set the PIN code
In order to receive cards, I went to banks all day and could not receive them
Employees are always busy with their own affairs
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Инкогнито 2031
Level 5 Local Expert
February 23
Incompetent staff -(, terrible attitude towards the bank's client.
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Полина
Level 9 Local Expert
January 22, 2024
A large branch, the queue is moving quickly: an account was opened, and a personalized multi-currency tenge / euro/ dollar Mastercard was issued/issued to a non-resident: a printout of the IIN, a passport with data on border crossing, the address of the place of stay in Astana, a Kazakhstani phone number and a questionnaire (you need to write a lot and prepare the data of the Russian TIN if you are from the Russian Federation). I recommend downloading the bank's application in advance in order to activate it faster. It is advisable to have an account in another Kazakhstani bank or cash in the amount of 2000 tenge: you need to activate the card.
Many thanks to the bank for the support of non-residents!
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Андрей Коньков
Level 18 Local Expert
January 10, 2024
A convenient bank. They make cards for Russians. Clean, tidy, electronic queue
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Дмитрий Б.
Level 3 Local Expert
July 14, 2023
We helped solve the problem with authorization in the application (there was an error related to checking the IIN). In another branch of the bank, they told us "we can't help you", but here they could.
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Ольга Бельская
Level 8 Local Expert
September 1, 2023
Assem is the best employee of the bank))) and she served quickly and told a joke)))) thank you
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Александр М.
Level 9 Local Expert
October 3, 2023
The bank does not care, the insurance sucks, go around, do not be insured , otherwise you will pay from your pocket many times more
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эльдар нурмагамбетов
Level 7 Local Expert
July 22, 2024
There are few parking spaces, you will be spinning
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Сергей Григорьев
Level 12 Local Expert
August 1, 2023
The best quality managers will tell you everything - smart girls!!!
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Sergei Popov
Level 18 Local Expert
January 19, 2023
The trouble with parking. If we talk about the building, the bank is like a bank. Of course, there are complaints about the bank itself as a service, but that's another story :)
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Aibek
Level 7 Local Expert
March 11, 2024
It is inconvenient to get to the bank, but the building is beautiful
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Никита Салтыков
Level 9 Local Expert
February 22, 2024
Service and attitude by 5 points.
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Александр
Level 3 Local Expert
November 10, 2023
Pleasant, conscientious employees!
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Петр Иванов
Level 12 Local Expert
September 20, 2023
A normal bank, but at least 2 hours in line
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Дмитрий
Level 19 Local Expert
September 7, 2024
We quickly opened a card and a multi-currency account
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vake
Level 6 Local Expert
June 14, 2023
The head office is clean and cozy.
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Юрий С.
Level 17 Local Expert
October 25, 2022
Good exchange rate, few queues, quick card registration.
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Иванов Константин
Level 7 Local Expert
November 26, 2023
A very good bank
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Марина Сорокина
Level 9 Local Expert
February 23, 2023
Managers work very fast
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Обсада Спб
Level 5 Local Expert
July 14, 2022
I waited 20 minutes for the managers to chat among themselves
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Гульмира Абилова
Level 6 Local Expert
March 6, 2023
A good, convenient bank!
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Рустам Фахрутдинов
Level 16 Local Expert
September 28, 2019
To be honest, there is no such bank anymore! Zhusanban is something like that! Somehow, before him, he is a former Dzhaksybekovsky! And I don't give a shit about them from the big bell tower!!!