On December 8, I came to Kari to buy a kettle and a blender. I decided on the choice a long time ago. I took a turn. Now it's my turn. I tell the seller at the checkout the price of the product and the color of the kettle. The seller calls me to clarify the tavar. He gives the box of goods to me alone. And the second one is in my husband's hands. We approach the cash register. And the seller, without saying a word, goes to the jewelry department. I'm starting to get indignant. To which another seller tells me to get in line. Wait. And why should I stand in line for an hour a second time? There are 15 people standing.Two sellers let each customer go for 15 minutes. Because plastic bonus cards don't work. And the seller downloads the app to each customer's phone by herself. And at the jewelry department, the seller steals the pens folded.Although I could also help customers download the app while they are in line. When they finally start serving me. A salesman named Lina asks a question. Will we check the goods??? What are you doing? You're kidding me. I'm buying an electric product. You must check and provide a warranty. She didn't say a word about the warranty.They start to sell me a third product, as if for nothing. Although they see that my bonus points cover 30 percent of the purchase. I took 201 rubles for it. The payment must be 140 rubles and kopecks. Why do I need a third thing? Lina, the seller, could not put the kettle back in the box. Previously, sellers were all campitent. Polite. They will tell you. They're packing. And here it seems that when applying for a job, the staff is not even instructed. The sediment remained negative.
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Andy M
Level 3 Local Expert
June 27
While they were in the store, someone presented a package with new things bought at DeFacto, asked the administrator to look at the cameras, but the administrator did not watch them, citing the fact that she had no time to waste time on this and needed to serve customers. There are only 2 administrators for the entire store and this is at 19 o'clock on a weekday. Thanks, we don't come here anymore.
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1
Галина Куксар
Level 5 Local Expert
September 16
I bought accessories for the child, there was a promotion 3 for the price of 2. We chose hairpins, a bow and a Unicorn headband (with a sticker 1 + 1 =3 on it). At the checkout, it turned out that the rim was not participating in this promotion.
How can you fool people like that?
The child can no longer explain, had to buy.
The service is disgusting, the seller is unhappy!