Kaspi. kz

Rating 5.0
444 ratings
Rate this place

137 reviews

January 26, 2024
Good service👋
2
Level 9 Local Expert
November 23, 2024
Pleasant attentive staff, excellent service and fast service.
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Level 12 Local Expert
October 3, 2024
It's just a wonderful department with friendly, knowledgeable staff. They greatly exceeded my expectations in terms of service level. The department itself made a great impression - it was bright, spacious, there were no queues.
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Level 4 Local Expert
February 20, 2024
It is convenient that it is located next to the house. I made a map for myself very quickly, and almost by myself, the guide helped me with everything, but all the actions were performed by me.
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2
Level 13 Local Expert
August 22, 2024
Cool bank branch. Fast and, most importantly, very qualified service. Caspian well done!👏
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Level 13 Local Expert
December 6, 2024
There is a problem with parking, the calculating machine for money is stupid, does not see new bills, they waited a long time for them to be recalculated.
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Level 14 Local Expert
August 30, 2024
Surprisingly. Quickly, clearly, neatly. Everything was explained and formalized. Definitely well done
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Level 4 Local Expert
October 10, 2023
The best department that I have met in Kazakhstan. They politely accepted and explained everything and even more. A decent level of service. Adequate human conditions for servicing and opening accounts for foreigners.
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Level 3 Local Expert
May 19, 2024
Thank you very much to the Kaspi staff for their patience and excellent service! As always, Kaspi is on top!
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3
Level 20 Local Expert
December 13, 2023
The staff is very polite and ready to help and advise on any questions. It is always a pleasure to use the services of this department.
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Level 8 Local Expert
August 23, 2024
The service is excellent, they answer all questions, the staff is polite and attentive
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1
Level 7 Local Expert
January 28
Great bank! There are no queues, everything is correct and polite!
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Level 10 Local Expert
January 27, 2024
The card was issued super quickly, even though I'm from another country. Politely understandable. Technologies that I have never seen anywhere before. It prints in the machine, great.
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Level 7 Local Expert
March 10, 2024
As in any other branch of Kaspi Bank, there are nimble girls here, they will serve you on any banking issues, the only thing seems to be a small area, so 4 stars
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2
Level 27 Local Expert
September 17, 2024
Och slowly and without haste. I came at 17.00 to open a card (the bank is open until 18.00) and they answered like "let's do it tomorrow." It's very sad ((((
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Level 3 Local Expert
November 20, 2023
When applying, the issue was not resolved. Transferred to the Caspian via Sberbank from Russia. In Russia, they say the money is gone, they confirm it with documents. And the Caspian Bank was sent far away with a personal appeal. They did not ask to register the appeal in writing. And I asked for a document with an official seal that such a transfer was not received to the account of the Caspian Bank, I was refused...
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1
1
Level 3 Local Expert
January 12, 2023
I want to write a review as a guest of Kazakhstan. I don't know about the other departments, but I liked everything about this one. Special thanks to Gulnara's employee, she did everything quickly and clearly, you can immediately see that the person understands where he works. I would also like to mention the employee at the entrance (unfortunately I do not know his name). And in principle, all the staff is polite and responsive. Thank you very much!
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4
Level 14 Local Expert
May 2, 2023
The Caspian "rules". They are greeted by pleasant, smiling and professional staff. They give full advice on issues of interest. Quick issuance of a new card through a special card reader. I recommend it)
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2
Level 9 Local Expert
April 2, 2024
Kaspi did well, good suggestions, right solutions, decent level of security
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1
Level 30 Local Expert
March 19
They don't make our cards. Plus, it was a weekend. They didn't hit.
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Level 8 Local Expert
September 30, 2024
Excellent bank, fast service.
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Level 8 Local Expert
September 16, 2024
The settlement account was issued quickly, everything was well explained. Handsome guys!
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Level 6 Local Expert
September 1, 2024
Everything is great, fast, and professional. 👍🏼
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1
Level 3 Local Expert
October 7, 2024
They don't consult properly, they don't know their job!
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2
Level 8 Local Expert
October 19, 2023
I have been a client of the bank for 12 years. I managed to save up for an apartment and now I live nearby. I thank all the bank's employees for their conscientious and respectful service
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1
Level 17 Local Expert
December 19, 2023
As in many departments, there is an excellent respectful attitude of the staff. Respect with a capital letter!
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1
Level 14 Local Expert
October 19, 2023
The department is located successfully. Lowered the rating due to lack of parking. Polite and qualified staff. There are no questions in the work plan.
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1
Level 5 Local Expert
September 15, 2023
The department is the best! Caring, professional. We helped out in a difficult situation when we urgently needed money, but did not have time to book. We went to a meeting when robots met with regulations in other departments!
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3
Level 6 Local Expert
September 15, 2023
A good branch . A very friendly team. They are always smiling and friendly.
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3
Level 5 Local Expert
July 10, 2024
Very polite and pleasant service, thank you
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1
Level 11 Local Expert
October 29, 2024
an hour in line to change the number of a new passport?
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Level 5 Local Expert
December 10, 2024
We quickly solved all the questions
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Level 7 Local Expert
December 2, 2023
I like this department. The best employees seem to be here. Everything always works clearly
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2
Level 4 Local Expert
July 20, 2023
The best official bank of Kazakhstan. Practical, convenient and monopolized. Nothing superfluous (there is a commission in Sberbank for transfers). There is even an app for your phone.
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4
Level 2 Local Expert
November 16, 2024
Very polite staff
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1
Level 6 Local Expert
December 6, 2022
It is considered the most convenient bank in Kazakhstan. Everyone has it, you can pay with instant transfers even on the market. Bonuses equal to tenge are awarded for payment by QR. There is no way to open a joint account for the whole family, only individual ones. The service is fast enough, compared to the same Halyk
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3
Level 5 Local Expert
January 28
ATMs are available around the clock.
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Level 17 Local Expert
March 7, 2024
Kaspiy Bank is our favorite bank and you can quickly find branches everywhere too
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1
Level 5 Local Expert
November 16, 2022
Gulnar's amazing manager. I haven't seen such a service for a long time. Everything was explained in great detail, very politely, and there was a great desire to help. I was not too lazy to come in and leave a review, let Kaspi Bank know its heroes :)
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4
Level 17 Local Expert
February 15, 2024
Very good guys. Quickly, efficiently.
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Level 8 Local Expert
November 8, 2022
A great bank. Excellent service. Of course, there are sometimes shortcomings in the service, but very minor and this can be forgiven given the functionality of the service and the bank itself.
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3
Level 7 Local Expert
July 14, 2024
Excellent staff, made the map in less than 10 minutes
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1
Level 12 Local Expert
January 15, 2024
Quick receipt of the card, professional advice on the possibilities of the card and the bank
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Level 7 Local Expert
November 15, 2022
Kaspi is our everything!) Attentive attitude of employees, professionalism, quick solution of problems and difficulties. Well done!
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3
Level 20 Local Expert
February 10, 2024
Fast, clear, understandable. Very good service.
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Level 5 Local Expert
February 29, 2024
They refused to give money from the golden crown .. Why? Yes, because the cashier decided so🤷🏻♂️
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1
Level 16 Local Expert
March 31, 2024
Very pleasant service. I issued the card in 10 minutes
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Level 11 Local Expert
January 18, 2023
The most luxurious bank. The card is printed in 30 seconds, the staff is very attentive, smiling, responsive.
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2
Level 12 Local Expert
November 4, 2022
The worst department. The employees are dirty, untidy, untrained, and unable to respond to the bank's services. They are very rude and I would even say impertinent. Where the department management looks, apparently it is not up to the level of service of its department. Any company has a face, so this is the department, this is the "back of the body." Shame
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1
4
Level 5 Local Expert
October 26, 2023
Excellent department. The head of the department is especially good))))
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2