The only branch in Petropavlovsk) there are naturally a lot of people, but the staff work very actively and remain polite and responsive. The parking lot at the bank is small, there are probably 16 cars, but somehow we always managed to find a place. We visited it mainly in the morning, at 10-11 o'clock. Although there was a queue, it moved quickly.
There are many ATMs, the card is made personalized on the spot. We liked him.
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Ирина Кутепова
Level 7 Local Expert
September 11
We always visit your bank, good polite staff, cozy atmosphere, all amenities, posts and ATMs work perfectly, information arrives accurately and on time. Always with you!
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Маргарита
Level 5 Local Expert
June 17
Super bank, the service is wonderful, the staff are friendly, they will tell you everything and explain thank you very much
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Валерий Схудобенов
Level 7 Local Expert
July 14
The staff is very friendly. They helped me figure it out. They suggested how to reissue the card to a non-resident. Thank you very much!
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Кирилл Славуцкий
Level 7 Local Expert
May 21
A cool bank with its advantages all over Kazakhstan. The speed of service and the attentiveness of the staff is striking in its clarity and attentiveness. A good bank!
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Акулов Александр Борисович Акулов
Level 6 Local Expert
May 30
There was a very responsive staff, managers of the highest class, it is very nice when people understand you and help you solve problems
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Ольга Тушинская
Level 11 Local Expert
November 5
The staff is excellent, they will always help. Any banking transaction takes place quickly and efficiently.
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Александр Антясов
Level 8 Local Expert
May 26
The most convenient bank. What the Caspi marketplace store is worth, there is everything from a baseboard to a computer! Cashback would have made the use of kaspi gold more expensive.
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Алексей Кутузов
Level 7 Local Expert
August 5
Class is a cool place
It was the first time I came here
It's fun to have everything there!
Just bobma!
Class and I also want to say thank you to those who created this!
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Muhammed Talha
Level 24 Local Expert
June 13
A very good bank provides faster loans, the staff is polite. I recommend
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Сергей Рублев
Level 4 Local Expert
September 19
It's all good. Competent and responsive staff. Quickly. Clearly. Like it.
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Алексей Куй
Level 12 Local Expert
October 13
Excellent office pleasant polite staff everything is done quickly and professionally
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Андрей Меньщиков
Level 4 Local Expert
November 9
I changed the Caspi card to a new one after the expiration date. Fast, free, convenient without queues and fiddling with documents
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Игорь В.
Level 5 Local Expert
January 24
Just good people, I came from Russia, they solved all the questions promptly, but we had to wait well, we are happy thanks to the girl who was busy with our questions, thank you, I was sitting in the bank, consultants just like a person just enters and they will tell you everything, they will help coolly
A great bank. Friendly and competent staff. I issued the card in 10 minutes.
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Лена
Level 12 Local Expert
October 24, 2023
the best bank in the city and the best branches are at kaspi, it's fast, simple and convenient, thanks
cards are also printed very quickly, which can not but please
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Alexey A.
Level 12 Local Expert
November 9
There is some crowding, but the card was opened quite quickly.
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aaz 003
Level 10 Local Expert
December 24, 2022
Очень хорошее отделение. Специалисты вежливые, отзывчивые и пытаются по максимуму помочь в решении проблемы. Консультанты быстро реагируют на просьбы посетителей. Относятся уважительно. Чистенько и уютно. Советую
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Дмитрий Лебедев
Level 17 Local Expert
December 24, 2023
It is really the most popular and convenient bank in Kazakhstan. I was able to issue a Visa card. Fast and convenient. Polite staff.
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Смирнов Эдуард
Level 7 Local Expert
January 22
A place where you can easily exchange the Russian ruble for Kazakh ruble! A bank similar to our Russian Sberbank. The staff is friendly and will help if something is not clear.
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Анна К.
Level 14 Local Expert
April 27
I really like the attitude of employees towards customers. They are always smiling and ready to help. I recommend it!
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Наталья А.
Level 16 Local Expert
August 24, 2022
Очень понравилось. Оперативное решение вопроса, грамотная консультация специалистов. Персонал вежливый, встречают с улыбкой. Самые минимальные требования к открытию счета не резидентам. На данный момент времени при переводе валюты сразу конвертируют в тенге. Нет возможности получения валюты в той валюте, что переводят. Для открытия счета не резидентом нужен только загран паспорт, регистрация, иин. Для резидента КЗ открытие счета занимает 5 мин, удобное мобильное приложение.
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Счастье
Level 5 Local Expert
May 27, 2023
Всё на вышем уровне: доброжелательный персонал, приветливое и вежливое отношение клиентам и самое главное банк второго уровня, которая работает с простым народом на все сто
Мария Анненкова
Level 10 Local Expert
July 2
KaspiBank is ahead of the whole planet! A phenomenon! Keep it up, guys!!!
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Алиса Борисовна Поникаровская
Level 10 Local Expert
August 9
A bank that quickly and efficiently makes cards for Russians.
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Надежда Шевченко
Level 6 Local Expert
August 3
A customer-oriented bank. A very convenient work schedule
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Еркин Талкамбаев
Level 9 Local Expert
August 12
Very convenient. And a card machine and an ATM and a cash register
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Арыстан Садвокасов
Level 6 Local Expert
July 17
An excellent bank with professional staff
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Виктор Коннов
Level 6 Local Expert
September 1
I went to issue the card very quickly for 60 seconds and the card is ready there is no queue
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Роксана Самойленко
Level 3 Local Expert
July 17
Very fast, efficient and convenient
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Кирилл Клишин
Level 6 Local Expert
October 19, 2022
Хороший банк, приятный персонал.
Я сам пытаюсь контактировать с банками как можно реже, но те немногие мои визиты в это отделение не заканчивались испорченным настроением, как это часто бывает.
Обслуживание быстрое, многие процессы автоматизированы, персонал вежливый и пунктуальный. Во многом это куда лучший опыт, чем я получал от банков других стран.
Но опять же, меня нельзя назвать постоянным посетителем и все мои визиты можно сосчитать по пальцам одной руки.
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Анна Певзнер
Level 4 Local Expert
October 23
Polite staff, everything is prompt
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Артем С.
Level 16 Local Expert
July 2
A wonderful modern bank. I use their services
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Максим Матвиенко
Level 7 Local Expert
September 26
The best bank in Kazakhstan. I made a card for my son in 2 minutes.
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Владимир
Level 6 Local Expert
December 28, 2023
Top CIS bank, in my opinion, the speed of issuing a plastic card and an account took 10 minutes maximum. Without further questions, I also like the ecosystem of the bank.
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Александр С.
Level 5 Local Expert
November 16
For Russians without a foreign passport, you cannot change money
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Иван В.
Level 12 Local Expert
January 19, 2023
Быстрый, технологичный в удобном место расположение. Дружелюбные консультанты. Можно самому быстро выпустить пластиковую карту
Олег
Level 10 Local Expert
October 3
In the centre. There are a lot of people. But they try
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П
Level 6 Local Expert
March 14
Excellent staff, everything is fast and efficient)
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Махаббат Окенова
Level 10 Local Expert
August 10
Super mega bank in Kazakhstan!!!
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Валентин Кругов
Level 6 Local Expert
March 9
The best bank in Kazakhstan, friendly service, keep it up
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олег ключанов
Level 11 Local Expert
March 6
The best bank!! Health to all the manager, and prosperity to the bank
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Руслан Смагулов
Level 12 Local Expert
October 1
Very correct staff...
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Наталья Артоболевская
Level 9 Local Expert
August 25, 2023
Потеряла карту в Петропавловске, пришла в центральный офис банка, быстро качественно обслуживание, восстановление заняло 1,5 минуты
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Серёжа Милютин
Level 9 Local Expert
February 5
Holy people work here))
Special thanks to Olga and one more to my aunt, whose name we do not know))
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Антон Симчич
Level 7 Local Expert
July 12, 2023
Отличный банк. Всегда выручает. Вежливый и приятный персонал
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Астанин Владимир Владимирович
Level 10 Local Expert
June 8, 2023
Год как стал обслуживаться, персонал приветлив, отношение к клиентам вежливое и время ожидания не большое.