I opened a multicurrency card in the bank specifically for trips abroad. Business trips are common, and this card helps out everywhere. I would also like to note that the bank's application works efficiently, and all relevant information is updated. So it's normal. And I recommend the card, it's convenient.
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Михаил Воробьев
Level 2 Local Expert
April 13
I applied to this bank for the first time quite recently, I had to open an account as a non-resident. To be honest, I expected delays and some complaints, but surprisingly everything was very fast. Although it took time for compliance, of course, but that's okay. But in general, it seems to be a solid big bank, the list of products is standard. I haven't asked them for money yet, but I'll keep it in mind for the future.
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Дмитрий Стойчев
Level 18 Local Expert
August 31, 2024
A great Bank with great employees!
We were greeted with a smile, all the questions were considered, prompted.
They actively participated in solving small hitches.
Thank you very much!
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Богдан С.
Level 5 Local Expert
March 4
The bank is normal, but the application…Either you can't receive an SMS, or there is an error when logging in, or there is no online banking through the site. That's how money was needed, but nothing could be done. The bank offered to reinstall the application)))) which, of course, did not solve the issue.
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Сергей Лисовой
Level 10 Local Expert
March 30
It's probably a good bank, but I didn't like the service and coupon system. Yes, all banks have it, BUT why do they need an INN when issuing a ticket for a visit??? Not another foot .
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Павел Твиттер
Level 20 Local Expert
May 11, 2024
In April 2024, one of the banks offered to open a bank card for non-residents of the Republic of Kazakhstan, but this was possible only if an advance payment of 30,000 tenge was made. In other banks, the offer was more attractive: the first year of service is free, and from the second year — 2000 tenge per year.
The bank staff provided me with all the necessary advice, and even managed to get a plastic card. However, difficulties arose during the registration process: the network to which the databases of non-residents of the Republic of Kazakhstan were supposed to be connected was no longer available. In addition, I found out that the bank has separate databases and applications for non-residents of the Republic of Kazakhstan, as evidenced by not very positive user reviews. As a result, despite initial successes, I was never able to complete the registration of a bank card.
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Лариса Белых
Level 4 Local Expert
February 2, 2024
Very good, competent customer service. Good location. One of the disadvantages is that the feedback from the bank is not well-established.
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Оля Михайленко
Level 4 Local Expert
June 12, 2023
I opened the card, it can be done for non-residents without any problems. You need to have an IIN and a foreign passport. passport and that's it. Everything was explained and told, good service. For opening an account, 30,000 tenge is paid once. The card is multicurrency, it is now printed in the cartomat instantly as in Caspi.
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2
MacCloud
Level 13 Local Expert
April 12, 2023
I issued a card from them. They brought me home the next day. They only have Master Card cards, they work with Apple Pay without problems. I do not recommend withdrawing money from ATMs abroad (large commissions). And they charged 30,000 tenge for servicing the card (they said it was a one-time payment for opening an account). You can open a virtual card in the application.
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Ирина
Level 11 Local Expert
December 7, 2023
A pretentious room, employees do not correspond to their place, pass the client like a banner, but in the end Nothing, just shrug their shoulders and smile sweetly, so you get nothing but a feeling of disappointment
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Sergey Ilinskiy
Level 18 Local Expert
September 19, 2023
The bank's employees are sincerely trying to help solve your problem. Perhaps this is the best bank in the city in terms of technology and in relation to non-residents and non-customers
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Дмитрий Огай
Level 10 Local Expert
March 10, 2024
An excellent bank I serve there myself I have an account there
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Асик
Level 29 Local Expert
August 13, 2022
They didn't turn out to be what I needed, but the employees told me which bank there was and even where it was located. The tidal guys work there
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Иван Сердюк
Level 11 Local Expert
March 31, 2024
Excellent service
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batareus
Level 5 Local Expert
December 26, 2022
Maximum loyalty to non-residents compared to other banks
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NUR
Level 7 Local Expert
January 29, 2024
The receptionist is responsive and polite.
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рустам шегетаев
Level 5 Local Expert
May 31, 2024
Norm Bank
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Павел.
Level 2 Local Expert
August 6, 2022
It's still a little damp... But I think they'll finish it
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Юлия
Level 13 Local Expert
December 3, 2019
I didn't like the interior of the building. Solid partitions