Service for 4+. Even at 5. Considering that this is a post office. Not a private little souvenir shop. The staff is good. They tell you what and how. The waiting time is 0. You pick up the parcels and that's it. There should be a small fast-moving queue at the checkout where the receipt of the parcel is celebrated. It's a bit far from me personally, but what can I do, sometimes it's interesting to visit the right bank :)))). There are parking spots, you can even circle around the area, you will find a place to hide. On the right, everything is close.
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Сахып .
Level 2 Local Expert
December 27
3 people 40min. Could not let go. Keep the client coming for a long time. The Courier returned, saying he was taken away. For so long I was kept. I didn't understand. "No," I said. I sat and waited. Before.on arrival.you don't expect a cop. The Russians."what?"fast sending. The girls were in no hurry. Self-indulgence is becoming more and more. "I'm sorry," he said. It's disgusting.
See original · Қазақша
Юлия
Level 4 Local Expert
July 14
Very good service, they will help with everything, communicate politely, very good staff. The dial only sometimes does not show exactly, but this is not critical, because everything will be explained and told to you
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2
Ли В.
Level 4 Local Expert
October 15
A branch of Hell on Earth!
Already from the 1st minute you feel how everything has turned against you. Parking is terrible, you can only get up a block away, somewhere in the yard, and then if you're lucky... There was no one at the reception for 20 minutes... This is not the 1st time, so there is an understanding of where to go. The reason for the visit: the letter, which was supposed to be delivered to the office, for some reason refused to be delivered. 20min in line and 20min searching! During this time, you listen to the stories of outraged customers with all sorts of different cases!
The guard (big, arrogant, confident that he is the Boss, can send him, and immediately leave somewhere).
Do not contact Kazpost))
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Ермек Каиров
Level 3 Local Expert
September 26
It feels like everyone is working slowly, very slowly... If you approach one specialist, he sends you to another, another to a third, and the third one wonders why you were sent to him.... Maybe I was so lucky, but that was the case with me today. As a result, the parcel was not found, they say it has not arrived yet.... And the message came that it is here, they say another SMS should come, then come, in general I am shocked
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Нурсулу Алдынгурова
Level 4 Local Expert
September 9
The service is at the highest level.Kasymkhan Bauyrzhanuly is very polite and courteous. I explained all the details of the document design.
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Алина С.
Level 2 Local Expert
December 13
In the 13th window, there was a woman who couldn't get me an AVR for an hour. Why put an ignorant person in jail? I don't have time to sit and wait for your employee to learn how to do his job. As a result, with the help of another employee, she barely printed out the AVR for me. And I lost an hour and a half of my time. When they did it to me in 5 minutes before!
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Лика Омарбекова
Level 8 Local Expert
July 9, 2023
I love this particular branch of Kazpost. It is large, spacious, has many windows and, accordingly, employees. they are always polite, responsive, fully advise, prompt. I often pick up parcels from aliexpress, and send parcels across Kazakhstan. the service is fast, literally 5 minutes, no more. rarely, but it happens that the scoreboard does not work. and despite this, employees are working quickly to avoid creating a large queue.
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Alena Abramova
Level 3 Local Expert
September 20
I do not recommend this item, the employees do not want to work, as a result, I had to look for my parcel myself. As a result, she ended up in the wrong cell. And the product itself is all dented. This is the first time I have come across such an attitude
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2
Сергей
Level 12 Local Expert
August 28
The delivery of parcels is just a bomb theme, everything is fine and fast, so far I have not encountered any problems
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Ирина Бактыбаева
Level 13 Local Expert
July 20
On the second floor, addresses are often confused when issuing envelopes , consultants work slowly, the queue is waiting for one letter to be found , slowly
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Бася Котов
Level 5 Local Expert
September 21
To say that THIS IS A NIGHTMARE IS TO SAY NOTHING
VERY "GIFTED PEOPLE" WORK HERE!!!
IF I DO NOT RECEIVE AN OFFICIAL RESPONSE FROM YOU, COMPENSATION AND APOLOGIES
I will file a lawsuit against you, and a statement will also be written to the police
I was given an order, I opened it, after issuing it, the employee changed her mind about issuing it and started saying that another recipient should come, she scratched my hands and tore the goods, which she did not have the right to do!!!!
In my personal account I have an SMS receipt, as well as a receipt for paid goods, but she and This is not enough.
For trying to snatch stolen goods from her, she started calling security, then they wouldn't let me out and wouldn't let me call the police and leave a complaint, they tried to snatch the phone (but everything is recorded, we have it from the face), passers-by were also outraged and filmed everything on camera.The guards say they are in jail
Where did you get such a rabble?
Who can return the stolen goods to me, and
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Аскар Балмагамбетов
Level 7 Local Expert
November 1
As always, Kazpost remained far from civilization. It seems there's still a scoop inside.Everyone is so tired and the staff is the same
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Гука ДК
Level 9 Local Expert
November 13
I thank the staff of Kazpost. The actual work of the employees, especially the postal cargo acceptance department. There are more bonuses, and high salaries!!!
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Жанар Тайкенова
Level 3 Local Expert
July 26
It is very stuffy, there is no air conditioner. There is no automation for sending letters, everything is manually 100 pieces of letters, the barcode was manually glued. You also need to know exactly where, the barcodes were peeled off, re-glued, it turned out to be sent 3 times
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Жанна
Level 11 Local Expert
June 2
It's fussy, but well done! They will explain and guide you ! Employees work with a large flow of people, strength and patience to all employees of the organization!!!!
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Оксана Зоммерфельд
Level 4 Local Expert
November 18, 2023
Service alas and ah (I pay utilities every month and the same thing every time: there is no small change ( 1, 2, 3, 4, 5, 10 tenge). But if I don't have even 1 tenge, then I will see and hear a lot of negativity in my address. The cashiers are kind of angry, nervous. Another unpleasant moment: it is very stuffy indoors, especially when there are a lot of people. And it does not depend on the time of year and the presence or absence of heating. I understand that employees may be uncomfortable (cool or ...), but customers are also people and it's very bad when you go out all sweaty (especially in the cold season). About the good: there is a very pleasant, polite, charming woman at the reception (I don't know the admin or the manager). He addresses everyone with a smile, politely. She serves very quickly and if there is a conflict situation, she solves everything very professionally.
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Александр Костенко
Level 20 Local Expert
October 21
Convenient location. Excellent staff
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Сергей
Level 9 Local Expert
May 24
So there are no advantages. The service system pleasantly returns to the period of the Soviet Union, with all the ensuing delights. Digitalization and the opportunity to make life easier for the client is missing.
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Юлия Попенко
Level 7 Local Expert
December 9
The staff works well and quickly. All well done!!!
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Самал К
Level 7 Local Expert
December 30, 2023
Clean, the consultants are friendly, there is a restroom, the ATM outside is often not working properly, a second one is installed in the task, there is a parcel tracking program
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Никита
Level 10 Local Expert
April 15
The poster is working. The package arrived quickly. I took it personally. There were no problems. The staff behaved correctly and suggested how to use this device. I'll be back again. Convenient!
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Салтанат Ахмеджанова
Level 4 Local Expert
December 15
Letters do not arrive at the time, you have to wait a long time or you have to go to the post office yourself.Even with a notification.
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Жанна С.
Level 9 Local Expert
June 24, 2023
Everything is fine, the girls at the reception are friendly, polite, I couldn't find the parcel, the assistant helped in laying out the goods, everything is neat, in every cell
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2
1
Феликс Ботвин
Level 9 Local Expert
April 6
Good work organization, the ability to send and receive parcels and parcels, I have received parcels from the online store more than once, I recommend
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1
Вячеслав Кириченко
Level 9 Local Expert
December 8
There is practically no queue. Parking is paid. They serve you quickly
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Надежда Глухова
Level 4 Local Expert
July 17
Service, courtesy of the staff, efficiency.
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1
Канагат К.
Level 3 Local Expert
February 20
Hello! I often send parcels in this department. Registration and shipping is very fast. The girls in the department are polite and kind.
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1
Дмитрий Задорожный
Level 8 Local Expert
February 25
The post office does not know which areas are served by postmen. I was looking for my letter without a track number, I live in the Sary-Arka area, I was given two numbers of postmen who serve the left bank!
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Валерий Максимов
Level 14 Local Expert
August 31
Everything is great, the staff is very polite
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1
Seashanty A
Level 4 Local Expert
July 26
I don't know, I only come here to pick up parcels. I have no complaints about their work
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Дмитрий Денисов
Level 5 Local Expert
July 30
They do not issue parcels to minors, probably in order to then charge their parents for paid storage, obviously. I think this is the merit of this particular department, the staff here is, let's say, special: in other departments, you can safely send and receive them.
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3
Аigul
Level 6 Local Expert
October 3
Kazpost is the last century. So far, they only accept cash and by card. Shame
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Елена Баранова
Level 8 Local Expert
October 22, 2023
Customer service is very high quality! Attention, quick response, care (the manager called back on Saturday morning, said that a registered letter had arrived, explained where to approach). Good health to all!
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2
Abzal Zhalgasbekov
Level 5 Local Expert
August 24
The parcel from China was not delivered twice on 08/18/2024. and 08/22/2024.
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1
Светлана Галицкая
Level 4 Local Expert
November 8, 2023
I always use the services of Kazpost.
I would like your operators to be more active during the lunch break, you don't always have time to register in time.
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1
Асем Серг
Level 7 Local Expert
October 27
Order! All in the cells! Both the guards and the girls are on the way out!💪
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2
Фатима Берсанова
Level 6 Local Expert
October 6
The storage of parcels cannot be adjusted, you have to search for a long time
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Пращоап
Level 3 Local Expert
December 17
He works very slowly and does not want to answer questions
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Инкогнито 6635
Level 8 Local Expert
April 6
Thank you to the staff, everyone helps and participates. But the organization of work is very weak
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Куат Шоров
Level 2 Local Expert
February 6
It is necessary to put tables for customers in the hall, where he could conveniently put his parcel in a bag, a package for going out into the city
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1
Татьяна Колесниченко
Level 4 Local Expert
June 5
High level of service, excellent staff
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Аманбек Батталханов
Level 11 Local Expert
December 23, 2023
Alas....staff....he is not very polite, not rude, but lacks respect for customers. Indifference. I haven't been there for ten years, I left with my wife...with some kind of unpleasant aftertaste.
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Гульнар Хозаева
Level 5 Local Expert
July 16
Polite staff, thank you
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канат сулейменов
Level 12 Local Expert
August 15
The State Department. It's not a metropolitan view at all. The entrance yard
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daniil shavarnayev
Level 7 Local Expert
July 28
Eternal queues. It's been a very long time
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1
Никита Любимов
Level 6 Local Expert
October 28
The queue often breaks down and chaos ensues.
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Мадияр Тлегенов
Level 6 Local Expert
February 14
Gorgeous, the service is super especially EMS kazpost)))
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Anastasia
Level 6 Local Expert
July 18, 2023
The department itself is without complaints. Only here we managed to find postcards with views of the city to send to friends. Before that, I went around 5-6 departments, surprisingly, but there was nowhere at all!
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Сабина Дибирова
Level 5 Local Expert
October 6, 2023
I don't know where so much negativity comes from, how many times I pick up parcels - there have never been any problems. Perhaps there are problems with the shipments ... never encountered