It's standard as in any KFC, but the location, it seemed to me, was not very convenient, there was a car wash, a gas station, spare parts stores and all that kind of thing.
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Томирис Сабырова
Level 2 Local Expert
February 8, 2024
We deleted our filial in 2Gis and now there is no way to leave a review, so I am writing here. I ordered delivery through the kfc app, it's disgusting. The "real-time order tracking" page is just nonsense, the attached photo shows that there are no tracking functions, not when the order is ready, not where the courier is at all. A poorly designed application can still be survived, but my main complaint is different. For the promised thirty minutes, my order did not arrive and not an hour later, I contacted support, called the phone number indicated on the same tab below, a sweet girl asked me to call back, since the restaurant does not respond to messages, did not call back, because after 10 minutes a message came to the phone from Yandex go, that my order is ready for shipment, by that time it had already been more than an hour since the order was placed and accepted. Not waiting for the courier 15 minutes later, I called him personally to ask if everything was okay and if he was lost, to which he replied that the order had just been prepared, an hour and a half had passed since placing the order. After 10-15 minutes, I finally receive my order and of course I was not so happy with it. The food came cold, it wasn't cold, but it couldn't be called warm either.
After waiting for almost two hours instead of the promised thirty minutes, I was extremely disappointed
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1
Ирина Аксенова
Level 13 Local Expert
August 8, 2024
The advantages are polite staff, cleanliness. Of the minuses of the menu. They managed to ruin a cool franchise. No tea and coffee, no ice cream.
(although they have it delicious). Sometimes the food is not fresh. The franchise itself is cool, but not in Astana