The story of how my white suit from a Belarusian designer brand for 600 rubles was completely ruined by this dry cleaning
On Sunday, 11.08. I gave the suit with a request to remove the black spots from the trousers and clean the jacket, since there were yellow spots on the sleeves from socks. I was promised that the costume would be made by Thursday 15.08 and at the same time I listened to the fact that I was not spending money rationally on expensive things (apparently after that there was a desire to spoil expensive things)
I came to pick up my things on Friday 16.08. A day later than promised, to which the administrators tried for a long time to find my suit, and when they found it, they said that it was not ready and sent for "recycling". And for some reason they decided to show it to me. When I saw my costume, which before was just with small dot spots, and now it has become covered in gray-purple streaks, to say that I was shocked is to say nothing.
The receptionist even agreed that the costume was ruined by them. I wrote a complaint and dialed the director, the director was calm and indifferent and he was quoted as saying "nothing to say." In addition, he will send the item for examination and if the examination decides that the suit is damaged due to the fault of the dry cleaner, then perhaps I will be reimbursed.
I am attaching a photo of the costume.
Moral: do not give things to dubious dry cleaners. And dry cleaners do not take on things if you know that you do not know how to work with white clothes.
I wish the dry cleaners a speedy closure before they ruin things, and most importantly the nerves of other people.
Also, dear dry cleaning management, wait for the proceedings and inspections if you do not return the money for the suit!
If it were possible to put less than 1 star, I would put -100
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1
Inna Бондарева
Level 2 Local Expert
November 5
If you want to clean things efficiently, you definitely need to contact here. I choose only this dry cleaner. I have been using the services for several years, the work is always done efficiently and quickly. The attentive and friendly staff will help you solve any problem and the thing will be like new. I recommend it!
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2
Алла М.
Level 3 Local Expert
October 25
I cleaned the clothes of the whole family by autumn, I use discounts on the website Slivki.by . I thank the dry cleaning staff for the high-quality service and reasonable prices