Компания Вираж-М
5 reviews
August 15
Thank you, we arrived in Minsk earlier than planned, everything is fine!
In general, we liked the way the Minsk Druzhnaya - Moscow Domodedovo transfer service was provided by your company Virage-M. Operators are constantly in touch, promptly answer questions, drivers do their job in good faith, and are polite.
As for transport, we were much more comfortable on the King Long bus than on the Volkswagen Crafter. The car seats of the minibus are absolutely not suitable for long-distance trips: the seat is very narrow and narrow in the back (it does not work to cling to the back, although we are incomplete), with a downward slope in front (when braking, you move out).
There were some errors among the operators: they did not get in touch on time a day before departure, as promised. They had to remind themselves of themselves several times during the day. They also confused the mode of transport, but apologized and got better. I think this is due to the fact that not one person is engaged in the same application, but several in shifts.
Thank you again for the service rendered, we arrived on time and despite the fact that our flight was delayed, you put us on the next nearest one - this is very convenient and is a huge advantage!
Sincerely, Natalia
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November 23
It's not bearable at all!The landing dispatcher wrote that the transfer would be at 2:20, because the flight was delayed and we were late for our transfer.Okay, no problem, they said to wait.
We waited.During the 7 hours of waiting, we ourselves clarified with the dispatcher whether nothing has changed, they wrote to us that we need to leave at 2:10, there will be a transfer at 2:20
We were freezing outside from 2:10 to 3 o'clock
There was no transfer, the dispatcher answered "wait, we are clarifying", clarified for 30 minutes, after which he simply stopped answering and dropped calls
Then they wrote that there would be a transfer replacement and it would be only in 30-40 minutes
About what the transfer of the same company brought people from Minsk to the airport, took other people to the airports and returned for us
It's already 4 a.m., 9 hours of waiting at the airport
In addition, as far as I understand, after the trip from Minsk to Moscow, both the minibus and the drivers had to rest
In particular, they immediately take us back from a U-turn
How legal and safe is this anyway?
Another suitcase was broken during transportation
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July 22
Moscow-Minsk transfer 29-30.6.24
The crafter beads are blue
The maximum absence of any service, maintenance and sane attitude on the part of drivers and dispatchers
The drivers are unprofessional, stops every hour, take 5 seats in front for themselves, they are rude, rude, and the gopniks from the area behave
When ordering a ticket with a transfer to Moscow, specify who the carrier is and if it's these guys, refuse right away, a miracle will not happen, you will not do anything at the moment on the way.
The staff will not show any correct reaction, you will suffer after the flight for another 12 hours to Minsk in the stuffiness and with marginal drivers.
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1
May 31
My favorite travel agency. Especially thanks to the tour operator Irina. She is very attentive, responsive, and competent. Such people should work with people. It's always a pleasure to turn to her. The company should value and cherish it. All my family and friends contact this agency thanks to Irina.
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December 10
The driver is rude
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