the products are on the level, but the service wants to be desired, I left a request, agreed and I can't make an invoice in 5 days!!!! ... It feels like they don 't need customers , and most importantly , they can't get through ....
See original · Русский
Show business's response
Александр Мельник
Level 3 Local Expert
September 2, 2022
There are no questions about the quality of the products. Although two sheets were damaged during delivery, but these are small things... The company compensated for the damaged goods.
As for working with clients, it leaves much to be desired.
Upon payment, information was given that the profile will be in 7-10 days. However, he did not arrive after 10 days, 15 days, or even 20 days!!! No one called or warned about the delay!!! I called myself, and then they didn't even pick up the phone from the fifth or sixth time. There were different excuses, then the car broke down, then for some reason it was my profile that did not arrive, etc. People have absolutely no information about the order. It was very frustrating to get on the phone every time and find out where my order was.
As a result, he was delivered on the 25th day. And then, if I hadn't stopped calling, I doubt I would have received it on day 30.
See original
Show business's response
Олл
Level 3 Local Expert
October 22, 2023
There is arrogance in working with clients! There is no friendliness, coming in you feel that you are not welcome here.