Lada Gomel
154 reviews
August 31, 2023
An official dealer and a HUNDRED Lada. I bought and serviced all my three Frets here. Not without nuances, but in general the level is kept
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July 10, 2023
I changed the comment completely, at the last They did not return the service book (they lost it), after the appeal they promised to resolve the situation, but two weeks have already passed and silence
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2
October 7, 2023
The quality of work is excellent! Customer relations are excellent! The waiting time can and should be accelerated!!
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1
February 17
Attitude towards clients
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1
October 9, 2023
Not a bad quality of work, after all, all dealer equipment. Normal attitude
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1
December 28, 2024
The service is terrible
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1
October 31, 2022
High level of service. Reverent attitude towards customers. Polite and caring staff. Without delay. Professionals work
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February 15, 2022
On 01/25/2022, I bought a Lada Vesta Cross car in this car center. I turned to sales specialist Ekaterina Gurskaya . The color of the car I wanted was in Minsk. Ekaterina ordered a car, it was on Friday, they chose additional equipment that I wanted to install. On Monday I paid the down payment, and on Tuesday I left in a new car. Special thanks to sales manager Ekaterina Gurskaya for good advice on choosing and buying!
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August 8, 2023
There are no complaints about the maintenance of the car, but the prices for spare parts are higher than other stores.
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1
February 4
Staff-3
Customer attitude-3
Waiting time-0
Repair-(-5)
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2
April 30, 2022
Like all car centers in the country. The staff is polite and friendly. A loyal loan program. Limited model range. Unfortunately, you can't buy a penny from them..
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December 28, 2023
Do not buy an additional one.the equipment is of poor quality, one is being made, the second is breaking down.in one word, Lada.
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2
June 19, 2024
Avoid this place, you will achieve a guarantee
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1
August 18, 2023
The staff is friendly and competent, the prices are more or less acceptable.
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October 11, 2024
There are no complaints about the car center
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August 18, 2022
They had zero maintenance and handed over the car for repair after an accident. I have no complaints, the attitude towards customers is good. All questions will be answered where they should be taken. There is a small coffee shop.
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1
November 9, 2024
All right
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1
April 17
Expensive!!!
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October 27, 2022
I'm happy with everything. I recommend Lada car dealers in the Russian Federation to learn how to work. And then add-ons for 300 tr. by default, they will put your case - you want to take it, you don't want to take it!
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1
December 25, 2021
Poor service, everything is slow. For the third time, they can't change the front wiper for that. Just promises . When making an order for wipers,cables for parking sensors, and a rear wiper, the date is announced from 30 days. Although I was driving and warned that there are these malfunctions. They say get rid of good quality! At least they didn't do anti-advertising for themselves!
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7
July 25, 2024
Trying to cash in on customers
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3
April 22, 2024
Quality of work, attitude to customers
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1
September 9, 2024
I recommend visiting
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October 22, 2022
The service is not very good. They promised to do routine maintenance in three and a half hours. We did five(. All plans were disrupted. It's unforgivable for professionals!!!
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January 3, 2022
Bestial attitude towards the client. Manager Pavel is still a manager. After buying a car, I felt like I was fucked somewhere. They took 30 thousand for the car anyway, and they also tried to rip it off. I counted the casco for 1400, as a result, it turned out, after my refusal, that it was possible for 1000. Divorce
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7
February 12, 2021
I had to wait a very long time (3 hours) just to sign the purchase and sale agreement. At first, they could not provide the car they wanted to purchase for inspection, it was in stock, but they dug up the snow-covered road for a long time so that the car would leave (so they explained), although the meeting time was agreed in advance. During this waiting time, they didn't even offer coffee/tea, even though it was lunchtime... the service is low, everything is sooo slow. Only the prices of cars save the salon.
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10
October 10, 2021
Good service. But there are masters in the service who are deliberately stalling. The last time I changed the rear pads, I got to a car mechanic who smoked more than work. I did the car for 5 hours. Although it used to be changed in 1-2 hours.
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3
July 15, 2022
Excellent service, but the prices for the work are biting even THEN. It seems to me that if we review the pricing policy, there will be more third-party customers
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May 22, 2021
Not a bad car dealership. But the choice is not for all cars. I brought a new lada for work. We changed the oil in the box and gearboxes for 4 hours. There is no leisure for a person. There are sofas and a TV. If you sit for more than 2 hours, it is unbearable. The staff tries to work faster, but the flow of people is large. In general, everything is not bad.
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November 13, 2021
I want to thank the manager Svetlana for the purchase of the Lada Vesta car, which helped a lot.I explained everything clearly and intelligibly.Thanks,
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August 14, 2022
There were no negative situations during the maintenance process. All issues were resolved without problems. Well, it's expensive. But this is the case everywhere.
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August 15, 2021
I was bribed by the desire to help with the problem, and not to rip off the money. The fuel module was not working correctly.Manager Sergey showed a good knowledge of the match, gave some advice and as a result there were no financial costs.
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May 5, 2021
Very expensive service. Just think about it, in order to change the brake linings, you need to pay 380 rubles in this service!!!! It's not real!!! Plus, from practice, the warranty part took a very long time for more than a month!!! When the warranty ends, I will definitely not return to the official ones!!!
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8
December 30, 2023
Everything is changing everything is fine
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October 14, 2020
The location on the one hand is good if you are a visitor, whether from Mozyr or Zhlobin...you do not need to enter the Center, but if you want to leave for a walk during maintenance, you will have to get to the Center for a long time.
The salon itself is clean...There are places to sit...to draw for children...and that's it, nothing global.
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November 27, 2019
I brought the car to the appointed time, the master of the receptionist to whom I was recorded was not on the spot, I waited for him for 40 minutes!!! The car was taken away and repaired under a guarantee that it should have been about an hour in advance. I've been sitting for an hour and a half after I kicked the car out of the remzone, they can't print the documents, the printer broke down in the service area - the service request indicated that the car was dirty and with scratches and chips, although the car's paintwork is in perfect condition and only from the sink. Every time I come here, I'm always in a bad mood, and put an urn in the customer waiting area and some vending machine, I've been sitting here for 4 hours, I'm hungry, the car is done, but I can't leave!!!! And is it really so difficult to put a pair of chargers for phones, even at gas stations they are there. So that when I bought a new lada. The attitude of the service towards customers kills any desire to stay in this brand. And the official dealer does not have FUSES available THAT ARE RESPONSIBLE FOR THE MAFON CIGARETTE LIGHTER AND SOMETHING ELSE - I had to look for a box fuse on the market!!! They do not mark it in the warranty card, repair work, they do not issue a book of proposals. Do not sign any acts without reading or checking, they adjusted the rear support and developed and lubricated the door caps, they wrote in the act that the end caps were working and the malfunctions were not confirmed, they wrote in the warranty card at long insistence that they had just cleaned the support, and not adjusted. And what is all this being done for? In order for you to have a serviceable car on paper and documented and you could not exercise your rights as a consumer. Pavel, I have no complaints about you personally, I just don't need to make people who came to bow to you, I understand that the management requires this from you, but not everyone is ready to tolerate it by bringing you money first for the car, and then for unreasonably expensive service.
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July 13, 2024
Everything is normal
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1
November 20, 2021
I bought a car. The service is excellent, but imposing unnecessary extras is very annoying.
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3
July 12, 2021
I bought a car in the salon. I am satisfied with the service. Everything will be told and shown. I did not see any disadvantages in the work of the salon.
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April 29, 2022
The quality is excellent, but the price is up compared to Minsk Lada.
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November 28, 2020
The service is very weak. There are a lot of staff. The price for replacing the timing belt with a roller was announced at 300 rubles, according to the Grant, this is "cosmos". Then they called back and said 200 rubles. As in the market, they look at the behavior of the client. I don't recommend it.
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12
February 3, 2022
A beautiful salon, pleasant managers and craftsmen will always answer your questions.
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July 23, 2019
We tried to rent our car by trade in. Manager Ilya is lying about the average market valuation. Instead of 2 hours, the inspection with all the procedures eventually took 4.5. They paid 32p for the fact that the car was estimated at 2.400 instead of the average 4 thousand?!?! Right at the time of applying to the bank, it turned out that the percentage was not 17, as Ilya had said several times before on the record, but 17.99. We left the salon with a strong feeling that we had been cruelly deceived, with broken plans and without 32p. The desire to buy a car in this salon disappeared. And to top it all off, he called the next day to say that the promised 5-7% discount on trade-in from the factory for a new car was approved at 1000 rubles. So all these sweet conditions for buying a car in a trade-in turned out to be nothing more than the tales of an inept manager who made fools of customers and expected them to buy a car from him after that.
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December 24, 2019
Poor service, managers don't understand cars. All the time they are trying to get loans on very unfavorable terms, to impose (not to offer, but to impose) additional services and spare parts. The attitude towards customers is indifferent. You go into the salon and wait for people to pay attention to you. If the cars are not available, they tell you to call yourself and find out when they appear.
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July 12, 2021
A standard dealership. If you have any questions, they explain everything well. They even sell Fields)))
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November 3, 2019
The convenient location of the very center.It is unnecessary to go to the city center. Everything would be fine, but sometimes their computers and terminals don't work, which causes some inconvenience.And so the service is on the level.
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July 17, 2021
Excellent managers, they told me everything, showed me, advised me, and most importantly, not intrusively
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July 30, 2019
The service is a bit long, I can't say that the employees are interested in sales. Many budget cars are not available. We bought a Renault, we liked the service at the Renault dealership more. Despite the fact that everyone is in the same building
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February 5, 2022
Competent, well-trained people work there.
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August 20, 2021
The service is expensive, the car dealership is dilutive, probably those who give good marks with good money.
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