Lada Gomel
154 reviews
May 17, 2020
Salon as a salon, the XRay was considered but abandoned in favor of the Volkcwagen. Friendly managers, clean, beautiful.
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5
1
November 28, 2021
Polite and highly qualified staff.
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1
June 24, 2019
Excellent))) I liked the service. Everything is calm, the staff is polite. I was pleased with the choice of the model range. In general, I was satisfied)))
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6
6
May 9, 2024
All only cons
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1
April 22, 2022
The salon may be normal, but the maintenance is just disgusting.
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2
July 17, 2020
When visiting the salon, no one came up, it was not very visible and they were chasing customers. The manager herself does not understand the loan process, she found out everything herself, but after visiting the salon, simply by opening the Internet and talking with the employees of the banks themselves. Due to the manager's illiteracy, you will have to abandon the car model that you have chosen.
In short, this is... I was disappointed!
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7
January 26, 2022
I bought a car here, thanks to Svetlana, she has 5 balls!
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1
July 30, 2021
Everything is OK, but for that kind of money we could at least offer coffee or tea in the waiting area...
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3
July 27, 2019
I was buying a car.Everything was decent.The staff is friendly, polite, and qualified.Special thanks to sales manager Konstantin and trade-in specialist Peter.
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6
6
September 4, 2021
It's nice, fast, but the prices bite...
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2
1
November 26, 2020
The last time was on THAT1. Everything was done clearly and on time. But the owner of the salon has changed. Not Toft anymore.
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3
1
June 17, 2020
High-level service, fast, high-quality, professional!
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3
December 23, 2018
Attentive attitude communicated with
Julia is always online, answers all questions in a timely and thorough manner, one minus is the inflated price tag on the service, I would like to have a more loyal attitude to customers, otherwise sometimes after getting acquainted with the prices for service work, I want to move to another service
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7
5
January 10, 2019
This is a good day or evening. I decided to leave a review about the Lada dealership located at 116 Kosmonavtov Avenue, Gomel. In 2018, I became the most owner of Lada Largus Cross, before that I drove an Opel Vectra b car for 10 years, the car is reliable if you look after it, but the years take the pile had to be sold. I approached the choice of a new assistant without haste, because I needed a car for my family and work.Having monitored the market of used car offers, I realized the price for a used car is too high. I decided to look through the websites of car dealers, a friend advised me to pay attention to Lada Largus, after viewing photos and video reviews of the owners, I decided to contact the Lada dealer in Gomel, so to speak, to see the car live. In the salon .Konstantin Pavlov, a consultant (car sales specialist), approached us.The consultant answered all our questions and survived the test drive in the car. After that, I signed the contract. After a month of waiting, Konstantin called back and said that the ATO had arrived and within a day I could pick up the car (the day was needed to prepare for transfer to the owner), but upon arrival of the car it turned out that the dealer did not have interior mats and trunk in stock (when drafting the contract, the car was supplemented with a protective radiator grid, door sills,windshields and a camlet of winter rubber on iron discs, well, the interior and trunk mats themselves for a fee) and a windscreen, the windshields promised that there would be an arrival this month and the dealer would settle with the mats, they decided that I would buy it elsewhere as receipt is not expected.On March 31, after signing the last documents, I became the owner of a new car. During the inspection of the car, snow fell that day and the weather did not allow to thoroughly inspect the car, since the author was walking in an open area and was covered with snow. I found a small nuance in the field. The rear bumper on the passenger side was not put in place during installation (most likely this happened when installing the rear fenders where they are installed, I can not say) by contacting the dealer, they will fix this error when passing the first one. I rate the work of consultant Konstantin Pavlov by 10 points. Now about the service from the dealer's officials! The first time I contacted the service to install an auto alarm system, I contacted the master in advance (I accepted the order and the car Parakhin K.N) I have clarified everything that is needed and the cost of the work, the auto alarm itself, and set the installation day (07/10/2018).Upon arrival at the service, the car was inspected externally and photographed for the condition of its appearance, handing over the keys to the car, I was driving but not far away, after 20 minutes Parakhin K.N. (master) contacted me and said that alarm installations needed to buy an immobilizer crawler, they had them but the cutting ended, and I you need to buy and deliver to them yourself, since without this part, the car alarm system will not be able to start the car in winter from the keychain, I had to look for people familiar with the car that was not occupied and look for the part, then deliver it to the dealer. Earlier in the evening, I received a call from the dealer that Gatov's car and I can pick up the car, but it turned out that one detail was NOT needed, the spare part that the master asked to purchase, and now I need to bring it to magozin and hand it over, spending another pile of time, taking into account that two and a half hours were spent searching, buying and delivering the lost part my working time. Upon arrival at the service, I accepted the car, the master quickly showed how to use the alarm (very quickly and briefly that I did not understand everything), took the car keys, paid for the work and left without waiting for an apology for the inconvenience provided. As a result, the service staff does not know the device of the car and do not know what they have in stock, although for this you need to look carefully at the computer monitor. EVALUATION of the work of the alarm installation service 2 (the cost of work at the dealer exceeds 2 times than to buy it in a car store and use their installation, but our jamb of the engine temperature sensor of the alarm itself is screwed to the cooling duct tape). The alarm is working.I refused for almost a year, I drove 14,500, it was time for the first one, I called the service center by appointment for that scheduled for 9.01.2019 at 9 a.m. In the morning, I drove the design into the service, the inspection remembered about the bumper and the small nuances that appeared during operation, announced the cost of the work (the cost of the work is 316 rubles with spare parts), signed an order (the cost of spare parts is 89.46. the cost of the work is 226.93 in three and a half hours) I left. At 10:35, the master who accepted the car called and said that the car was ready (two and a half hours had passed, the place of three and a half), and even a technological car wash of l/ a 10 rubles is included in this cost. I gave the dealer an hour's work. When I arrived at the service, I realized that the oil had been changed, the diagnosis was made and everything was not dealt with by the bumper, referring that this was how it should be, the remaining defects were not eliminated. The ASSESSMENT is 10 points higher than the service does not want to arrange, since this work is free and there is no desire to do it, it is better to change the filter oil for cash. YES, the cost of changing the oil and filters is overestimated by three times. EVALUATION OF WARRANTY service 2. Accepted by the master Makievvets A.S. The conclusion is begging for money, we are glad to see you in the mountains go to the forests. Lada Largus Cross car is worth the money, cars for work and family, the clearance is high like that of parquet floors in the snow goes well, it keeps the road.
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14
4
January 19, 2021
There are no complaints about the quality of the work of the car electrician when installing additional equipment
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4
3
September 21, 2018
I am satisfied with the service. Very attentive and intelligent staff. Special thanks to manager Stanislav for his help in choosing a car! Professionals!
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6
8
April 19, 2020
The inconvenient location of the salon, on the outskirts of the city, is difficult to get by public transport.
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1
1
May 23, 2021
There are no necessary cars, they are trying to sell expensive ones, they promised to call if there is a rise in price, etc.
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2
1
March 20, 2020
Good advice on selection and purchase issues. They do their job in good faith
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4
1
March 6, 2020
A very nice salon. Very polite staff. It's nice to come there.
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4
December 13, 2020
There is no intrusive management, it pleases, but managers are ready to answer any questions.
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2
2
January 13, 2021
The car dealership is normal. Only consultants are in no hurry to give the necessary information
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6
1
September 5, 2021
There was one time. A lot of managers, but they don't have the information
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3
February 14, 2022
A good dealer, dear only
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1
June 17, 2021
Now not only Lada, but also Renault and Mitsubishi
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2
February 17, 2020
Parking is clean in the salon there is a large selection of cars from Russia
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4
April 24, 2019
There are a lot of jambs with documents. You need to double-check everything very carefully.
It is not possible to talk to the receptionists for the service at all, they are talking nonsense.
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13
1
March 2, 2020
Manager Sergey is a real professional. It was a pleasure working with him.
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4
June 22, 2019
The salon is good , the staff work quickly , explain everything carefully .
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4
8
June 8, 2021
a small selection of cars
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2
July 28, 2021
Unreasonably expensive warranty
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3
March 23, 2020
During the last visit, not a single one of my comments on the operation of the car was eliminated in five hours
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4
2
November 3, 2019
The service is not up to par, which strongly depends on the staff. Prices are higher than the average market prices.
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9
2
July 13, 2019
Everything is not bad, but because of the great popularity of the brand, they do not really rush to the customer...
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8
4
July 4, 2020
Good staff, they will help with any question
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3
March 17, 2020
5 is the perfect job in everything. Unfortunately, they are still far from this assessment.
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3
September 14, 2020
A very good approach to the client
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3
3
July 28, 2019
It's too bad that for the visitors who are waiting there is no place to buy food
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11
2
October 31, 2019
Excellent service. Nice staff.
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8
6
December 5, 2019
Here you can buy a Lada car
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7
4
October 13, 2019
The center is good. The staff is excellent
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8
5
April 5, 2020
friendly staff
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4
August 5, 2019
they will do everything not to recognize the breakdown as a warranty case!
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18
1
February 29, 2020
Only positive emotions.
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5
January 15, 2019
The car was washed. All the locks are frozen. They warmed it up with a lighter.
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1
January 28, 2020
Appetites for spare parts are not puny
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8
1
June 17, 2019
The staff is polite. Professionalism is questionable.
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14
1
December 28, 2021
Very cool
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1
October 4, 2019
Specialists without experience.
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10
2
January 24, 2020
It's been a very long time
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8
1