Lanby

Rating 4.4
90 ratings
Rate this place

44 reviews

Level 10 Local Expert
February 18
An excellent translation agency, this is not the first time I have applied, I am always very satisfied. I am pleasantly surprised by the prices and quality of the translation. Conveniently located in the very center of Minsk. Thank you very much for your work. I handed over the documents, explained what I needed and took the finished product within the agreed time. Good luck in your work, I will contact you again!)
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Level 12 Local Expert
October 25
They messed up with the translation of the Chinese passport. The surname was not indicated in the translation. They blamed it on me, which I should have pointed out myself. In other bureaus, for some reason, they translate immediately with the last name. They said they would make a new transfer, you only need to pay a notary and took 38 rubles. And it costs 24 rubles to notarize. What did you take 12 rubles for?
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Level 3 Local Expert
June 26
Difficult communication, I sent the text for edits, I had to call. I wanted to save time, but in the end I translated it into Linguanex myself. Although when I first applied, the document was quickly translated. Therefore, an ambiguous assessment.
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Level 7 Local Expert
October 14
A good translation agency. Quickly and efficiently. The cost of services is not the most expensive.
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Level 3 Local Expert
August 10
I do not recommend this translation agency. First, you need to pay the maximum amount for the transfer, but this is only PRELIMINARY, and then ???
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Level 13 Local Expert
October 13
They translate everything correctly, quickly, carefully. There is a notarization.
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Level 5 Local Expert
March 1
Everything is wonderful! We consulted on Viber, and all questions were answered. The translation was done accurately + cheaper than in other bureaus. Thanks!
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Level 3 Local Expert
October 25, 2022
Many thanks to all the staff Lan.by ! I have repeatedly asked for help with apostilization and legalization of documents. They are always friendly, polite, responsive, competent, and have up-to-date information. With great responsibility and always on time. They do even more than they should. I highly recommend it, this team will not let you down!
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Level 6 Local Expert
December 6, 2022
I have applied several times. We did the translation of documents into Spanish with the certification of natarius. All in one place quickly and efficiently. In the morning you give the documents, in the evening they are usually ready.
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Level 6 Local Expert
March 23, 2022
As visitors wrote earlier, this "bureau" is not worth even 1 star. I called to cancel the order 1.5 days in advance. They said on the phone that they had canceled. I asked again and called back 2 times. And what was my surprise when I came to pick up the original, I was given a package with the completed work. I ask for a refund, to which they tell me that they can only return a part, because at the time of my call, ALLEGEDLY the notarized part was executed. Although they didn't even tell me about it during the call. And they just made up a fairy tale about the courier and the fact that he takes the order to the notary at 12 o'clock. The receptionist, who loudly called herself Natalia, is a customer service specialist - she does not know how to work with clients, but knows how to roll her eyes and shout into the phone, being an incompetent employee who cannot get through to the boss and resolve the issue. Because the bosses have a working day until 18:00. Although the bureau is open until 19:00. This is a good tactic, considering that it is during this period of time that customers pick up orders. So, Natalia promised to call back the next day and tell us how the problem will be solved. But instead I unsubscribed a set of words in Viber. I guess I didn't have the courage to call. When calling again, another secretary said that the authorities were not in the country at all and they could not solve the problem, so come and write us a review in the Book of Complaints and Suggestions (for some reason, nothing was said about this yesterday). And in general, wait until the first star. Thus, the guys earn as they can. Let's wish the guys from the bureau to enrich themselves and be more sensitive to customers. Because the most important losses for the organization are not material, but reputational.
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Level 7 Local Expert
November 19, 2022
I sent my client (a foreigner) to make a passport transfer. We made a mistake in the date of birth 2 times!!!!(In numbers). Since it was urgently necessary to make documents, they asked to fix the error urgently. Urgent is a day🤦🏽♀️ There are no words... Never again!!! Sad and ashamed
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Level 3 Local Expert
December 7, 2022
Negative: 1. The docks were not fastened 2. Did not check the originals 3. Remained in the last century ... deep scanning and translation, then just proofreading and no, a set of characters and everything the old-fashioned way Positive: 1. Convenient location 2. Trying to be customer-oriented
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Level 3 Local Expert
September 6, 2021
The breeders. It is unpleasant to encounter such a service, it is better to choose another bureau. I applied a second time, there were no questions the first time. I sent the document in advance for translation in an electronic version with a clarification of the cost, they told me the price, which is slightly higher than the average in Minsk, but I agreed, since I had already contacted them for the second time and did not want surprises with new bureaus. As a result, 10 minutes before the document is ready, I am informed that the price has increased by almost a third. To the reasonable question "on what basis?", I was told that the number of characters had increased. How could this happen if they saw the original document before work? Quote: "We determine by eye approximately how many printed pages. When the translator finishes the work, he writes how many characters he got. If there is more mute, you will need to pay extra.". This is unprofessionalism in all its glory, the client must be warned in advance about all possible surcharges. Determining the size of the text by eye especially pleased me. Apparently, people are not familiar with programs that recognize documents and count signs. I do not advise contacting such "professionals" if you do not want surprises.
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Level 3 Local Expert
April 15, 2022
A disgusting office, incompetent employees, terrible attitude towards customers, incomprehensible additional payments due to calculation errors by agency employees for the third time. Errors in the full name when filling out documents. If you want to feel disgusting, then come here.
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Level 2 Local Expert
March 25, 2021
Good afternoon! Terribly irresponsible employees and poorly rendered service! This bureau has ordered the services of affixing apostilles and translating documents into Italian. On the appointed day, the documents were not ready, and none of the employees warned us about this, but confronted us with the fact only when they arrived to pick up the documents. On Friday evening, they called back to clarify whether the documents would be ready by Monday at 9 a.m., since on Monday there was a submission to the embassy, to which they received the answer "the documents are ready, come." on Monday, we had to wait for half an hour, as the documents were printed right in front of us, they were not prepared in advance. moreover, another man who came to collect his documents got into exactly the same situation. when submitting one of the documents, the embassy did not accept it, as mistakes were made. I had to redo it myself in an emergency mode. We applied for a refund for this document, as the service was rendered poorly, promised that they would resolve the issue and call back. Silence. We typed it ourselves, the answer is the same. Needless to say, it's been a month, but no one has called back?!?
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Level 3 Local Expert
July 28, 2021
The most terrible translation agency in Minsk, it feels like some employees were picked up from the street (no professional aptitude). I submitted documents for translation and to certify it, they said they would do it in 3 days, but in fact they only realized on the 3rd day what I wanted from them, and on the day when they had to pick up the documents, they said that they had not even started translating them.... If your nerves and time are dear to you, then do not contact this sharashkin's office! I DO NOT RECOMMEND IT!!!!!
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Level 5 Local Expert
May 19, 2022
Fast and not expensive. They translate into all popular languages. But there are not many translators of non-popular languages.
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Level 6 Local Expert
February 17, 2022
Good service. At work, they just did not understand why, if there is a stamp and the signature of the chief on the certificate from the RCC, they should make a notarized copy before apostilling.
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Level 6 Local Expert
August 18, 2021
pluses: 1) they work on Saturdays 2) really template things are done quickly, with me passports and simple certificates were done in 15-20 minutes (perhaps at the expense of those who do not have template documents) minuses: 1) they don't know how to plan - they postponed my deadline. Plus, on the day following the day of issue (I thought I would just pick it up, but it turned out differently), I also waited about an hour while the transfer was completed 2) they do not know how to work with jambs - if something goes wrong, you will find out about it at the last moment and it is good if you do not have anything planned close to the deadline for issuing the transfer 3) they do not know how to work with clients - do not be fooled by "at the discretion of the translator", he will translate so that you redo this document, and this is time and finances. Clearly pay attention to the translation of the full name!!! 4) they do not know how to work with clients - they lie. We will call - silence, we will send something to the mail - silence. To the director: put things in order in working with clients 1) explain to the girls that if you do not promise, then you do not need to fulfill it, the client has no expectations and disappointments 2) explain to them that if there is a jamb (there is no one to replace the translator, an unexpected wave of orders, the birth of a beloved cat, ...) then the client needs to be warned about the deadline shift and please give real new deadlines. We will have the opportunity to adjust
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Level 7 Local Expert
February 15, 2023
They work well, quickly, the prices are reasonable
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Level 11 Local Expert
September 4, 2022
Thank you very much to the girls for solving my problems quickly. I recommend.
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Level 2 Local Expert
June 8, 2021
I ordered the translation and the certificate for the translation. They approved the order. The transfer was sent one day later. And when I reminded them about the certificate, they just disappeared and began to ignore all the letters. It was very ugly.
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Level 3 Local Expert
December 26, 2019
Very competent specialists. This is not the first time we have contacted you and we are sending all our clients here. First of all, everything is clear, understandable, on time. Secondly, it is pleasant to communicate with competent people. Thirdly, it is convenient to get to (the city center, 2 steps to the metro). You can safely recommend it!
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Level 9 Local Expert
October 21, 2020
I applied 2 times. Documents are prepared very quickly, efficiently, without errors. Affordable prices. Thank you very much!
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Level 21 Local Expert
August 30, 2021
Excellent service! The staff is very competent in all matters!!!!! Well done!
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Level 2 Local Expert
October 4, 2020
They are translated using the Ctrl C and Ctr V method (copy paste), that is, stupidly according to the template. Inattentively, hence the mistakes. And mistakes can be very expensive. For example, when applying for Green cards, such an attitude spoiled a set of documents. In fact, they deprived me of my winnings with their unprofessionalism.
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Level 10 Local Expert
December 22, 2022
the translation was done quickly and efficiently, I recommend it
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Level 4 Local Expert
July 6, 2021
It's impossible to find them. You go around the whole building in a circle and poke at all the doors. And everywhere they send you on. Where is at least one pointer?!
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Level 5 Local Expert
February 3, 2022
The best bureau I've come across translated 20 pages of the contract in 1 day
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Level 2 Local Expert
April 25, 2022
huge prices compared to other places unfortunately
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Level 7 Local Expert
May 1, 2020
I recommend it to anyone who needs a translation! They work quickly and efficiently! They are very responsive and friendly!
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Level 5 Local Expert
February 5, 2021
It's a great place. The staff is very pleasant and knowledgeable.
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Level 11 Local Expert
December 12, 2021
I've been contacted several times. Everything was done as promised.
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Level 5 Local Expert
January 20, 2020
Flexibly, quickly and efficiently. I don't even know what else is needed from this kind of service. Thanks!..
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Level 23 Local Expert
January 24, 2020
Fast, convenient, and high-quality. Good prices for services. Convenient location.
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Level 7 Local Expert
May 23, 2021
I recommend it! Quickly and efficiently)
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Level 5 Local Expert
May 24, 2021
Everything is fine, however, the transfer was delayed for 1 day
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February 15, 2021
High-quality and fast translation
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Level 5 Local Expert
July 31, 2020
Professionally. Competently. Quickly.
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Level 9 Local Expert
September 20, 2019
Positive girls, good specialists. I recommend a translation agency.
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Level 22 Local Expert
December 14, 2019
Fast, high quality, reasonable price.
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Level 7 Local Expert
September 5, 2020
Quickly, efficiently
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Level 6 Local Expert
April 5, 2020
I really like the service.
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April 10, 2013
It's just a terrible company. The employees are unqualified. You ask a specific question, you don't really get an answer. There is constant deception and concealment of reliable facts. My advice is not to cooperate with them. if you want high-quality and conscientious work!
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