I came twenty times, absolutely every time there was a dirty table with a bunch of dishes, and the tables are all like this, it's not clear why 3 people are replaced))
The service is disgusting, the service speed is slow
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Алина П.
Level 8 Local Expert
February 22
I am a regular customer of Lavazza. It's not the first time I've drunk tierra in the last two weeks, it tastes stronger than cream. It's hard to drink. Bitter, although it shouldn't be like that.
Today is 22.02. There is 1 person in the queue in front of me, I wait for about 5 minutes. The baristas are in no hurry, as if they don't care at all. You can also tie the shoelaces during the service process, then give the coffee. Do not give a tray, it is not very convenient to carry all the cups in your hands. I had to ask for water for coffee twice. Take some measures.
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Никита П.
Level 3 Local Expert
February 25
They wanted to place an order for a large coffee filter, the girls refused to accept the order, arguing that the filter was over and they were not going to cook a new one, since it was too late at 16:00 and they would not sell what they would cook, I'm not talking about the fact that their drip coffee machine is capable of preparing one serving, but this says a lot about the service, the ability to talk to guests and the professionalism of the barista, this is the very moment when the brand and image of the institution are spoiled by the staff, thank you for the delicious coffee.