At the beginning of the subscription, the gym was closed until the summer of 2023 (as they said at the reception). Without prior warning. Then, starting in the summer of 2023, we contacted the administrators every month, and every month we were told that the hall would open next month. As a result, the hall opened in the winter of 2023. Then on 7.11.2024, I called the administration of the hall with the question of how many days of subscription freeze are available to me. The female administrator did not introduce herself and informed me that 60 days of freezing were available to me. And today it turned out that the administrator was mistaken, and more than 40 days of freezing are paid. They couldn't determine who I was talking to that day at the reception, because they don't keep track of it. And the issue of the administrator's error has not been resolved in any way. I'm already sick of this attitude towards customers