Lissa
23 reviews
March 1
Today I was at the spa program "Festive mood". I liked Master Anna: everything is calm, measured, with explanations of manipulations. At first, I was scrubbed with some kind of gorgeous macadamia scrub, then there was a cherry wrap. Half an hour of high in a cocoon. And in conclusion, Anna massaged her whole body. It was wonderful. The bonus was tea with candy! I was filled with energy, positivity and positive emotions.
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1
December 6
The smell of the basement is in the room. Everything is very primitive, without chic and glitter).
I was at the spa complex, there are no questions for the masseur, I liked the procedure more than I didn't like it).
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July 22
I liked the place. We went to pierce our ears with our daughter, the cosmetologist explained everything well, while they were stabbing, they laughed)))
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January 1
The interior is small, but cozy enough. Attentive and friendly receptionist and wonderful massage therapist Anna - I highly recommend it!
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1
November 22
In short, the lack of customer orientation, tact and empathy, 0% admission of guilt. The repair is overdue.
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November 10
The manicure was done super fast and efficiently
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May 30, 2023
One star for the polite receptionist and a good massage. All the other stars were shot for a cosmetologist. Whatever my face is, I don't think it's going to "get snakes" any time soon and that it looks like "a heel that hasn't seen a pedicure in 50 years." I had an anti-stress procedure that does not include either a cosmetologist's consultation or a lecture. And if I want to go somewhere about my face, then I will decide where, and not to the clinic that I was so persistently advised.
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5
1
May 13, 2023
I was certified with daroo, massage, wrapping, scrubbing. I signed up for two months, they have a very busy schedule since the masseur is alive. In the end, I liked everything: very pleasant treatments, an excellent massage therapist, rested and relaxed) The girls at the reception are friendly and welcoming, surprised by the negative comments below. I recommend it
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1
May 24
There are a lot of cuts on the nails after manicure. The master took it at the wrong time, worked hard. The level of customer service is very low. I do not recommend it.
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1
November 11, 2022
I do NOT recommend this place. I had a certificate for massage, scrub, facials, etc. I signed up for two months on a Saturday. They tried to persuade me to work on a weekday very hard and there was a feeling that no one wanted to work on Saturdays. They don't know what customer orientation is here. The massage was done well. Thanks to the master (I don't know what his name is, a wonderful man who did his job very well). Facial care procedures are one name. A "cosmetologist" came and said she would make two masks. As a result, she safely forgot about the second mask and made one. In general, the place is very dubious and I would never give such an amount myself for services of such a low level.
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4
June 16, 2022
I went to this salon for a manicure and pedicure. There are several manicure masters working (I was with two). I like how Ekaterina does manicures and pedicures. The second master (I do not know the name), injured two toes with a milling cutter, although she did her job quite well.
And it was not a very pleasant situation when I arrived at the appointed time, but I was asked to wait an hour, because the master did not have time to finish the manicure for the previous client.
I would like administrators, if they see that the master is not in time, to call clients and warn them in advance.
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1
March 11, 2023
They always got a haircut and everything was fine, but on the last visit on March 7, well, frankly it was not very good, you can read the screenshots, the salon did not react in any way, they redid the haircut in another salon for 5 rubles
Disappointed, apparently the customers are unimportant to the salon
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April 21, 2022
The craftsmen are excellent. And here's the receptionist, a middle-aged lady. She always has problems, then the recording is wrong, then she answers rudely, no punctuality to call back. She promised 6 minutes, and as a result, I called back after 40. I'm also unhappy that she had to answer.
I have not been going to the salon for the last month precisely because of her, although it is convenient near the house. Incompetence , rudeness. , Inattention . There are no rules in a telephone conversation. What's her name...
she answers as if I owe her. I'm sorry, I'm bringing you my money for services, and you have such an attitude. I'll write another personal complaint in the book. The administrator is the face of the institution, not the shame and unwillingness to visit this place
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3
1
August 16, 2023
Nice beauty salon, nice friendly staff
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1
July 12, 2023
Very pleasant atmosphere and friendly staff
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1
July 13, 2021
My first acquaintance with the solarium took place in this salon. Now I go on a regular basis. The receptionist is polite, she told me everything in detail for the first time. The prices are affordable. Before the session, the surface of the solarium is treated.
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February 16
The cosmetologist is excellent
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1
April 21, 2022
Thanks to master Xenia for the excellent coloring result. And to the receptionist for the warm welcome)
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December 4, 2023
Nice prices!
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1
February 23, 2022
Always good service, courteous staff
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August 31, 2023
Manicure conditions are terrible, dust , there is nothing to breathe .I sat through it with grief in half
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3
May 28, 2019
There are no complaints about the masters, but the administrators are just a sample of what the service should not be. Boorish, indifferent to the client, always look down at you as if you owe them something. On the cream, everyone assumes that this attitude is only for those customers who came through promotions. So no, dear ladies) even paying for the service in full, you are still a third-class person for the local administrators
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4
May 19, 2022
I liked the service, but the attitude towards customers is lame
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1