They were eager to get me to visit, calling back twice, offering better times. I accepted the later one (for 16.00) and went. There are 2 clinics, 1 for children, 1 for adults, I needed to find which was which and arrived at the correct clinic at 16.04, going to the 3rd floor and waiting to be checked in. I was told that since it was 16.07 the doctor already had another paitent and couldn't see me. I was informed that after 5mins my appointment was voided. At no time was I told about this or had it sent to me (by SMS). I asked if I could see the doctor after, but was told no. Terrible customer service.
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Bogdan Sheikh
Level 7 Local Expert
May 22, 2023
Good doctors
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Виктория
Level 6 Local Expert
October 15, 2024
Attentive and responsive staff who are interested in their customers. High-quality equipment, accessible recording (there is an application), qualified doctors, in most cases I was satisfied with the results of my work. It is also convenient to get there, there is a metro station nearby, buses and minibuses run, the place is quite popular and it is unlikely to get lost. Compact, warm building, there are no long queues under the offices, thanks to competent recording. It is clean, there are vending machines with coffee and free water.
I can't help but note that your visit history and conclusions are stored in the database and any doctor can look at the conclusions or test results (you can also take the Lode) and you will not need to carry papers with you or remember the last time you did something. Comfortable.
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Кристина Канюшик
Level 6 Local Expert
December 28, 2024
I would like to express my gratitude to the wonderful, professional, competent reproductive therapist, Alina Andreevna Salazhkova.
Alina Andreevna is a professional in her field, a sociable person, pleasant in communication.
The appointment is conducted very carefully, carefully, everything is always clear, never prescribes unnecessary tests and medications, shows and finds an individual approach to each patient.
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Андрей Шингель
Level 6 Local Expert
March 13, 2024
A very cool and modern medical center for children! I advise everyone... The staff is very friendly, kind and positive towards children. We visited many specialists (my son is 3 years old) does not like doctors very much, but everything went just super well, all doctors clearly know their business, know how to choose an approach to a child (and they are all different), I especially want to mention the surgeon!!! I am very pleased with the result, no one will look for diseases at your expense!!! The prices are quite adequate, the doctors are qualified! In a word, I recommend it!!!
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Екатерина Касперович
Level 15 Local Expert
December 30, 2024
I went to a digital mapping of the skin. He is a very pleasant doctor and it feels like he has a lot of experience. Many thanks to Prosvetova Olga Sergeevna. I advise many people to undergo this procedure. It's not cheap, but if you have a lot of moles, I advise you to keep an eye on them, and this procedure will help.
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irastasewich
Level 10 Local Expert
October 3, 2024
Convenient location. You can get to a specialist of almost any profile, including a laboratory, etc.surveys. The reception is almost always on time, without delay, although the attendance at the center is very "dense". Everything is very clean and comfortable. The staff is attentive and competent. The best medical center in Minsk in my opinion. There are branches in different districts and a separate children's department.
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Михаил Тихонович
Level 7 Local Expert
August 26, 2024
Good service, nice, lovely girls at the reception. In general, an interesting mixture, when business and medicine are properly mixed, there is no naphthalene smell of worthlessness. It is well organized for people and about people. I revised my attitude to this medical center, I used to think that it was only about money - but no, I was pleasantly mistaken. At the level of everything, from the staff, to thoughtfulness, what, where and how. I recommend it!
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Клиент из Минска
Level 25 Local Expert
September 13, 2024
Many years ago there was a normal medical center with rare shoals as exceptions, since 2020 there are no more, they do not respond to feedback on bad receptions at all, prices are the largest in the city, not counting Nordins, and the same high price tag for RB, blood is taken painfully and in wide syringes, moreover on the situation is the same in different branches at different times, 2 adults, and it always hurts and with bruising sweat, the site operators do not navigate and mislead, I do not know the final price list, do not do kidney ultrasound specifically here, a black middle-aged woman Kuleshova S.A, like 210 or 208 office- rude, looks bad and pressed so that the kidneys were hurting for several days, in a hurry, the rudest - the reception was terrible, a beautiful woman would have given her 5 stars on an ultrasound of the heart, affiliate programs barely work, you almost knock out a discount, as you stole it and employees are surprised that lode has affiliate programs, in general, it's easier not to use these benefits, since they look at you at a minimum discount as a thief. It was a good idea, but customer orientation has fallen, the clinic is designed for flow, some will leave, others will come(((
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Владислав Иванов
Level 11 Local Expert
November 11, 2024
A good medical center, courteous and attentive staff, a wide range of services, medical insurance service in agreement with the insurance company, registration at a convenient time. I recommend.
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Влад
Level 6 Local Expert
April 22, 2024
Excellent medical center, a wide range of services, reasonable prices for high quality, very polite staff, there is a pre-appointment. The only drawback is the lack of parking near the medical center, it is located a little further away, unfortunately it is paid and there are almost always no free places. Make sure to arrive in advance.
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Regina Lania
Level 9 Local Expert
January 17
A very good medical center with all the specialists and services. You can get to any specialist at the shortest and most convenient time for you. For five years we have been using only the services of Lode specialists.
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Ирина
Level 2 Local Expert
December 14, 2024
I have always been examined in LODE
And everything was always fine!
But, today there was a situation out of the ordinary ((((
I made an appointment with a doctor for an ultrasound within a week , choosing the right time for this ultrasound
Changing all the plans for the day off
The recording was at 16:00
Arriving at the place of Independence 58A
Getting out of the taxi, a specialist from the medical center called me 15 MINUTES before the doctor's appointment
And she said that a mistake had occurred and today they would not be able to perform an ultrasound
Within a week, they could not find such a mistake, I would have signed up for another medical center
As a result, the day is ruined, Now you have to wait a month again to choose the time to undergo an ultrasound, The money for a taxi is wasted
I am very disappointed!
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Рина Евса
Level 6 Local Expert
January 9, 2024
My favorite medical center. There are good specialists, there are, in my opinion, not very competent ones. It is very convenient and you can take tests and do an MRI scan. And indeed there are a lot of doctors of different specialties. It is located in the center, which is also very convenient. I also think it's very convenient - you can call a specialist at home to take blood. Olga came to us - a very nice girl - takes tests well, is very polite and tactful. Tests are also done very quickly. Prices are average in the city.
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Ангелина
Level 14 Local Expert
November 28, 2024
It is here that our beloved pediatrician, Alla Shevko, works. Professional individual approach, understanding of the problem, broad knowledge in medicine - this is about her. I recommend it
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Надя Б.
Level 4 Local Expert
November 2, 2024
There is a fast, clear electronic queue for tests. Appointment by appointment is strictly on time. Clean, cozy, modern. The staff is polite, which is not clear, they explain clearly.
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Андрей Врублевский
Level 11 Local Expert
January 12
A very convenient medical center. There are different specialists. The staff is friendly: they will explain everything and answer even simple questions and queries. It is clear that they take care of the customers. The time is set in advance, so there were no queues.
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Анна Дубик
Level 9 Local Expert
September 17, 2024
Polite staff, everything is fast, everything is clean. All the examinations that I needed were done in one day, and the time was chosen correctly. Of the disadvantages, it is expensive.
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Екатерина Измайлова
Level 7 Local Expert
November 3, 2024
I visited 2 times, everything is comfortable. The doctor, V. Silvanovich, is very competent and clear, I was satisfied with the consultation. And I did an X-ray in June - an excellent specialist, I don't know the last name.
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Anna K.
Level 9 Local Expert
August 9, 2024
We had a medical examination with our daughter for school. Great! Carefully, politely. Everything was explained, and useful manipulations were performed in parallel (at Laura's). I was satisfied.
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Виктор М.
Level 17 Local Expert
August 17, 2024
I was at Laura's, everything is fine, there are no particular complaints. The prices are also adequate in my opinion for today. In general, everything is friendly, convenient and customer-oriented. 🙂👍
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Татьяна Жданко
Level 2 Local Expert
August 30, 2024
I did an MRI of the brain, I liked everything very much, the staff was friendly, responsive, it was very nice that they gave me to change into a suit and disposable shoe covers, you leave personal belongings in the booth, everything is locked with a key, convenient.
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Anton Patotski
Level 5 Local Expert
May 4, 2024
Excellent doctors, service. I have been choosing this center for many years. You still need to understand that there may be doctors of different levels and sometimes there were questions to the doctor, but for myself I found a couple of excellent specialists who I have been observing for a long time. There are more of them in this center. As an example, there is an excellent ENT doctor who was the only one who could help me in a couple of years. A traumatologist. And others. In general, I advise you, and before recording it is better to look at the list of doctors and portfolios on the website, then it will immediately become clear to whom it is better to go.
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Алина Садовская
Level 7 Local Expert
August 24, 2024
You know, I turned to your LODE clinic at 58A Nezavisimosti Ave., to the oncologist-surgeon Kolobukhov A.E. after reading the reviews. And here is my opinion on this matter. I turned to this clinic to this doctor because I was given a choice when visiting many clinics in Minsk. I came here to hear another opinion from a "competent doctor", as it turned out, in a pickle, at least in my situation. I have a fibroadenoma of the breast, I have all the tests on my hands, ultrasound, puncture, etc. A ready conclusion for a (planned) non-emergency operation. And since I was offered a choice, I could go to several clinics, I went to LODE because it's convenient for ME! And the doctor Kolobukhov A.E. decided to ask questions and focus more on why I am running around clinics in Minsk and looking for help and opinions. I HAVE ALREADY GIVEN THE ANSWER ABOVE! I have a choice and I choose! The doctor hesitated until the last moment to outline all the nuances of my operation and tell me NO. THANK YOU.
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Анастасия
Level 2 Local Expert
August 22, 2024
I had an ultrasound of the pelvic organs from a doctor Varlamova V.N. During the examination, the doctor does not explain anything, answers all questions in professional terms, which are problematic for a person without medical education to understand, after the examination it is necessary to climb into Google to understand everything. When asked if I have polycystic ovaries, I replied that for this it is necessary to donate hormones. And when asked to write what hormones, I replied that in order to receive this information, I need to sign up for a consultation. Ie, I need to sign up for a consultation now, then take hormones, and then go back to the consultation to be told if everything is fine?! That's how money is made in LODE...
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Palter
Level 9 Local Expert
October 2, 2024
Ultrasound was performed for pregnancy up to 12 weeks. The doctor Mashketova Svetlana Alekseevna is just super!!! She told me everything in detail, showed me, even invited Dad to show the baby :) A very pleasant impression was left both from the center and from communicating with the doctor! :)
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Виктор М.
Level 4 Local Expert
August 9, 2024
Very good specialists, convenient appointment, appointment by appointment without queues, reasonable prices, there are different options for own insurance that can really save money.
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Olga O.
Level 3 Local Expert
December 20, 2024
Today, having failed to make a scheduled appointment with gastroenterologist N.M. Yartseva, because I was late for my half-hour appointment for 15 minutes, I want to understand what a person with such a profession as a doctor does in such a highly client-oriented medical center, not to mention the very purpose and mission, where to help For people, the first thing a Doctor does and signs up to when taking the famous oath. It feels like this employee (I don't want to call him a doctor anymore) is just serving a shift by the hour, where every minute is a measure of professional activity and the essence of the work. Just rejection, just not understanding the situation that has arisen, where humanity has ceased to be considered the norm and reality.
However, I want to note the girls from the administration, the call center and at the reception of the center itself, as professionals and service-oriented specialists, smart girls, I want to communicate and come to you even despite some negative situations that do not relate to them.
The center itself was chosen and I choose it precisely for the attitude towards the client and specialists, I recommended it to everyone and I will recommend it, although now not all of them (
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виктор комаровский
Level 5 Local Expert
January 17, 2024
Definitely one of the best medical centers in Belarus, where everything is thought out to the smallest detail, and most importantly, professionals work in their field. This applies to doctors, nurses, and service personnel. Everything is done there in such a way as to save your time, nerves and, most importantly, your health! There are a lot of visitors, but there are no queues! I passed the tests, so I did it in 5 minutes, and if I had passed it in a regular clinic, an hour would not have been enough! Doctors know their job for sure! So I definitely recommend it!
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dimon
Level 5 Local Expert
December 22, 2024
Pleasant staff
Quality service
Good attitude towards clients
We had a checkup together with my wife and we really liked it
And it's easy to find
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Наталья Иванова
Level 8 Local Expert
November 11, 2024
Gorgeous atmosphere, competent doctors, fast, clear and smooth service! I really like it - I have been serving there for more than five years! I recommend it!!!
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Elina Olsen
Level 4 Local Expert
July 18, 2024
Super service, the girls at the reception are well done, very Service minded. Doctors are the best in the city, it's a pity that they need to earn extra money in commercial centers. The center itself is very modern, everything is for people. I was in 3 centers in the city center.
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VI
Level 12 Local Expert
March 18, 2024
Very friendly staff, it is convenient that there is a reception on each floor. The doctors are competent and polite. It is convenient to undergo examinations and tests. They are always accepted on time, often they can even be accepted before the appointed time. During the two years of service in this clinic, there have never been any unpleasant situations or conflicts. I definitely recommend it!
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Vladimir Z.
Level 4 Local Expert
January 18
One of the best medical centers in the Republic of Belarus. Excellent staff. High-quality help. Excellent facilities. I am very satisfied with the services.
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юлия р.
Level 6 Local Expert
January 5
I would like to express my deep gratitude to Tatiana Vladimirovna Shedko for her professionalism, even not in her narrow specialty. She discovered a cyst and immediately recommended treatment until she reached the gynecologist, the gynecologist confirmed the treatment and told her to continue. The reception was very warm, the doctor calmed me down and did everything perfectly. I also want to express my gratitude to Natalia Vitalievna Nagorskaya for 1 EGDS in my life, which took place under the strict guidance of her and the nurse, quickly, clearly, the doctor's support and calmness were always felt, which is the most important thing, since the procedure is not pleasant.
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Яна Козловская
Level 7 Local Expert
September 21, 2024
It's a great place. The service is on the level. Everything works clearly and without nuances. The staff is very friendly and the doctors are specialists in their field.
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Антонина Кочукова
Level 7 Local Expert
January 6
I like everything: the organization, the competence of doctors, cleanliness and order, politeness and human attitude
Thanks for the quality, it's a pleasure to come here.
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Ангелина Лихтар
Level 3 Local Expert
September 13, 2024
There was a bad impression after visiting the endocrinologist Tretyak I.V. Absolutely indifferent attitude, information needs to be extracted from the doctor, although it would seem that you come to a specialist who, for money, should competently sort everything out.
The result of the consultation: if you are not pregnant, then you do not need anything, you are fine, although the ultrasound specialist (a small bleeding and nodes were found) clearly said that treatment and hormonal control are necessary. Some questions have not been answered.
I hope the management will pay attention to this review of the specialist's work and take appropriate measures.
I absolutely do not recommend this specialist, money is wasted.
P.S. Below are the treatment and recommendations of a doctor for the diagnosis of hypothyroidism (more physical activity and fractional nutrition). After reading this review, you can assume that you have visited this doctor, they will not tell you anything new.
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Никита Черкасов
Level 5 Local Expert
January 17
Excellent quality of services, I had a chance to remove a healthy atheroma in my ear, undergo FGDS, receive treatment for gastritis caused by Hericobacter pilory, and take a blood test. In general, qualified doctors, modern equipment, if you have money and you want to solve a health problem quickly and efficiently, I recommend this medical center.
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qwe qwe
Level 13 Local Expert
November 11, 2024
One of the best medical centers in Minsk! Excellent doctors work here, who are always ready to help and pay attention to each patient. Modern equipment makes it possible to carry out diagnostics and treatment at the highest level.
It is especially pleasant that there is a large parking lot behind the center, which makes the visit even more convenient. I recommend this center to everyone who is looking for high-quality medical care in Minsk!
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Владимир Янцевич
Level 3 Local Expert
October 18, 2024
Doctor Antonova O.V. is a wonderful doctor who showed care and professionalism in her work. I am sure that I can fully trust this doctor and I know that I am in good hands. I strongly recommend contacting her only.
Protskevich S.N.
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237335 Филиппов
Level 7 Local Expert
December 1, 2024
Excellent Medical center with good staff, new medical equipment, reasonable prices, we advise everyone.
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Gerrero
Level 25 Local Expert
August 5, 2024
I visited this institution for a blood test (blood type, Rh factor).
Everything is mega fast. The only thing I asked for when registering was to use my spouse's e-mail, which is in the system.
The medical registrar's answer: I have to go into your wife's card... write the email address again.
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Анастасия Клинцова
Level 5 Local Expert
September 17, 2024
One of the best medical centers in the city! A huge range of services, qualified doctors and many other advantages.
I use their services all the time.
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VALIANTSINA
Level 10 Local Expert
September 25, 2024
Friendly girls at the reception. It is convenient to sign up. Special thanks to the dermatologist Yatsyno. Explains everything in detail
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алеся крутая
Level 6 Local Expert
June 16, 2024
I did an MRI on the issue of oncology, everything seemed to be fine, MRI, scans, disk, but the huge problem is that my oncologist in Alexandrov could not open the disk, it is protected by the lode program.
Attempts to re-record the disk in the lode where I had to go again did not help, the problem remained.
The images taken selectively by a lode specialist did not fit, since it was necessary to clearly measure the irradiation zone.
As a result, the time spent riding back and forth with bleeding and repeated MRI in Alexandrov.
There are shortcomings in the work of the center specifically in my case, I was told why, where and why an MRI is being done, but not a single word was said about the problem of reading the disk, although I am not the first and obviously not the last...
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Матвей Мазырец
Level 6 Local Expert
September 12, 2024
The staff is friendly, the specialists are not always friendly, especially if they turned to them while being serviced in another clinic, with contempt and such questions as why they were not examined there ..., the quality of treatment has not yet been evaluated, there are not particularly queues, since everything is by appointment, the problem with parking cars, it simply does not exist.
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Михаил Закревский
Level 8 Local Expert
July 20, 2024
Positive: good treatment, qualified doctors, nice to be indoors. There is a cooler, there are always free places to record.
Cons: It's expensive, but they don't save on health)
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Ольга С.
Level 7 Local Expert
September 13, 2024
Nefedova Elena Alexandrova and her nurse, I will remind you of the last name, unfortunately).
Sonohysterosalpingoscopy was performed.
Thanks! For your warm, understanding, sincere attitude. After communication and the procedure, the feeling is "that you have been in your mother's hands", and there are two of them here!
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Александр Юрочкин
Level 8 Local Expert
August 3, 2024
Excellent work of highly professional internists and doctors on the ultrasound machine, Thank you for the quality service. We wish you success in the future.