Mak.by
641 review
October 10, 2024
It's hard to wait 20 minutes for a happy meal during a minimum workload. I will never go to the gym again in my life. They are a little more active on the drive. It's terrible what happened to Mac after the official left. They slide down to the very bottom.
See original · Русский
4
February 26
I was on a Macbay. At the address of Shugaev 2 (Uruchye) I wanted to buy an extra cheeseburger for the points. The points were withdrawn and the cheeseburger was not credited. It's just a terrible attitude towards customers, and this is not the first time. I contacted the Feedback service for 0 reasons.
See original · Русский
2
1
December 27, 2024
The order was placed at 22:17, picked up at 23:12! Instead of working, the workers stood, laughed, and talked. The potatoes are ALL bland, it feels like they just haven't been salted. There were 15+ orders in the restaurant. AN HOUR of waiting! The impressions are terrible
See original · Русский
1
November 24, 2024
They make an order for half an hour, incorrect information is displayed on the scoreboard, they indicated that we would eat on the spot, but they gave it to take away, the staff generally does not care that they have a hall of angry visitors. It's just terrible, the restaurant is "fast" (no) food.
See original · Русский
December 9, 2024
Terrible slow service, orders are cold, tasteless.
Order by car (taking into account that there are 2-4 cars in front of you) wait 10-15 minutes. What kind of fast food is it then...
So fine it would be delicious, otherwise it became inedible after the beloved McDonald's sank into oblivion🥲
See original · Русский
2
1
October 18, 2024
Classic Mak.by . Queues are in moderation, the presence of a table service is a plus, but you will have to wait longer with it. The occupancy is average, there was always a place to sit, no matter how many people came with me.
See original · Русский
3
November 19, 2024
We ordered potatoes. They bring it, and it has mold. Imagine: it is brought ready and deep fried. THEY'RE FRYING. Even if there was something, it should have disappeared during the processing, and there is mold. That is, the potatoes were lying around somewhere, and they warmed them up. Rough.
See original · Русский
November 6, 2024
Quality control of service and food apparently took the sanctions with them))) there is no service... the buns are constantly half-cold... the cafes at the train station are much better! And it is not clear what to pay such a lot of money for!
See original · Русский
December 2, 2024
Mac keeps the brand: it's always clean, the staff tries to serve you quickly, coffee and desserts came to me!
See original · Русский
January 3
There was only one cash register out of three. There was no change, and it turns out that this is a problem for visitors. French fries are soft, cold, tasteless, like cardboard- disgusting! Orders were issued quickly. The staff is polite and friendly. Beautiful Christmas tree.
See original · Русский
July 6, 2024
I'm sorry, but I'm not going to the mac to watch from time to time as the order "disappears" from the scoreboard, while it's not ready yet. And today's case, when my order was simply "lost", is generally beyond reasonable! I had to ask what was wrong with my order and only after that, without explaining anything, they asked for my receipt and started collecting the order using this receipt 15 minutes later! In total, I waited about 20 minutes for the order. I hope such situations will not happen again.
See original · Русский
February 5
The employee at the checkout has no information about this week's collection. We're collecting Fixies, we asked if there were any new ones, and I said YES. As a result, they were given from the old collection, asked to change it, and we were told that there was no new one!!!
See original · Русский
1
March 1
Check your orders!!! I ordered 2 pieces of "bright combo" , as a result :
1 - they didn 't put both pies, but they stuffed 2 extra sauces.
2 - my order was number 17, and I finally picked it up after 41 .
3 - I forgot how to make potatoes.
See original · Русский
February 21
We took a bright combo with a double big burger at a takeaway restaurant today, a double big burger was with one patty, and we took two tate cheeseburgers with coupons, we put the usual two cheeseburgers (((
See original · Русский
December 14, 2024
12.12 at about 22:20, they put completely different burgers in the order instead of a mac burger and a chickenburger. The potatoes were cold and not salty.
I was too lazy to come back, because I opened the package at home and was very hungry.
See original · Русский
3
April 7, 2024
Well done makbaevtsy! We quickly recovered after the departure of the American brand, Cleanly, neatly and it's nice that our real Poppy has grown so quickly on our Belarusian soil.by!
See original · Русский
5
January 12
I was not satisfied with the service. The order was ready, came to the issue showing the order number, I was simply ignored, as I should have realized that this was my order. They didn't put the sauce on either. The food is cold
See original · Русский
August 17, 2024
Everything seems to be fine, their usual menu, but it kills stinginess and not only in this restaurant, having bought 4 dishes for 70 rubles, you can probably put at least 8 napkins (2 for each dish, assuming 4 people) but there are no 4 burgers, respectively 4 people And a great ratio of 2 NAPKINS!!!! 2 WHOLE NAPKINS AT A PACK PRICE OF UP TO 1 RUBLE. IT IS VERY PLEASANT AND THE ATTITUDE IS VISIBLE!!!
See original · Русский
2
2
October 17, 2024
We liked everything and the food seemed much tastier and better than in Moscow, the potatoes are definitely tastier;)
See original · Русский
June 30, 2024
Somehow it wasn't very good at first. The taste of potatoes was about nothing. But everything is fine now. French fries are delicious and crispy. The pie is a bomb. Well, it's not worth talking about mac floury - it's fantastic. It's expensive, of course, but it's worth it. The staff is polite. Clear. I had to stand in line for a while, there are a lot of people.
See original · Русский
1
June 17, 2024
A good and convenient snack near the main avenue at the exit (entrance) of the city. Free and convenient parking. The wait is not long, it depends on the order of 5- 15 minutes. I recommend it!
See original · Русский
September 15, 2024
The service at night is just terrible!!! We stood in line for more than 40 minutes, each car was serviced for 7-10 minutes, so also in front of our noses, when there are 10 cars behind and no one can turn around and leave, they say they have a BREAK!
The service is at a low level, and you are also called a FAST FOOD RESTAURANT!
They knocked on the window to ask for a book of complaints, which was voiced into the microphone, no one opened it and gave nothing, they just ignored it!!!!
See original · Русский
2
1
January 13
One of the worst McDucks in town. It's always dirty, and the bins on the second floor are overflowing.
You can expect an order so much that in the same time you can wait for delivery to your home, the meaning of a place like fast food is a little lost.
See original · Русский
January 9
To be honest, the room itself is very pleasant, but if you go in the evening, the order can last up to an hour and a half!And so everything is fine, everything is high-quality and delicious!
See original · Русский
December 3, 2024
Toys for children are great.
It's clean, there are a lot of kids on weekends.
The food is excellent.
See original · Русский
3
1
March 29, 2024
We were passing through Minsk, we stopped by to eat. A very nice woman who worked there showed me everything and told me how to use the scoreboard. She gave advice on what is delicious , what new items. Although , everything is delicious there 💯
See original · Русский
2
October 19, 2024
When I'm driving from Minsk, I always stop by for a snack. Everything is fast and delicious! I recommend it!
See original · Русский
2
1
September 12, 2024
What can I say about the poppy?.. This particular point is quite decent, there are enough places to land on two floors and on the street, but there are also a lot of people. Convenient mac drive and just parking in general. Convenient location. In general, everything is on the level, 5 stars)
See original · Русский
3
November 23, 2024
Very long service. We waited for the order for more than 40 minutes, despite the fact that we chose the most common items from the menu. Employees do not want to work, they go around looking at walls and screens.
See original · Русский
January 6
Nice, kind, caring employees. I go every week. As they say, it's delicious, period
See original · Русский
1
January 21
It's a cool place. There are outlets on the second floor and free Wi-Fi. Convenient to work with
See original · Русский
2
May 2, 2024
A good mak establishment.by will not be named.
01.05., an institution on Uruchye. Chronology of events:
14:59 - An order has been placed, with service (plate number).
15:19 - An attempt to receive an order at the checkout, because the order numbers older than mine went on the scoreboard with the status "preparing" and "ready". The cashier replies that the order is still in progress and the information on the scoreboard is incorrect.
15:32 - Another round at the checkout, there was an attempt to take the money, but the cashier gave the order. According to the locator check, it was ready to be issued at 15:16, i.e. at the first attempt to receive the order, it was already ready, but they lied to me that it was still going. And this is taking into account the fact that it was supposed to be brought by an employee, and I myself should go after him.
15:36 - The third round at the checkout, an attempt to return the money, because the burgers and potatoes were cold. Only after demanding a refund, the employee offered to redo the hot positions.
15:42 - The employee brought the order to the table. That is, they were redone in 6 minutes, although they could not cook and bring it to the client for half an hour. The burgers and potatoes were hot this time, but that's it: the potatoes are soft, the burger patty is tasteless.
Gentlemen, you position yourself as a "fast food restaurant", but there is nothing fast about it. You have expensive, long time, no respect for customers and not at all the restaurant level. Moreover, at neighboring tables, people complained to each other about the same problems. This is the bottom, gentlemen.
See original · Русский
8
4
April 25, 2024
For poppy lovers, everything is on the level, clean and tidy, there is a lot of space, it is convenient with children. There are plenty of racks for self-ordering. We got lucky in the afternoon not at rush hour))
See original · Русский
1
April 25, 2023
I think the restaurant is Mak.by is a good choice for people who want to eat tasty and fast. The restaurant's menu contains hot dishes, desserts, as well as a large selection of cold drinks. The service is fast and pleasant enough, so the time spent in the restaurant is enjoyable. Note that the prices offered are affordable for most visitors. In general, the Mac restaurant leaves a positive impression and I recommend other people to visit it.
See original · Русский
2
November 18, 2023
Modern fast food, a worthy replacement for McDonald's in Belarus. The assortment is similar, +/-. There are self-service ticket offices. Two-storey. Large Parking for cars. There is an auto mac. I don't remember the operating mode. The taste meets the standard! Price and quality 🟰 delicious and period ! You will be in Minsk for fast food lovers , come here ! 👍
See original · Русский
2
October 14, 2024
The food is normal. The waiting time is so-so, in principle, not long. There is no parking as such, the queues are crazy, and there is also a huge queue by car.
See original · Русский
August 18, 2024
The service is below the baseboard! The buyer is not respected. I asked for an additional package... they heard it the third time and gave me the impression that I was taking their last personal package. I'm not saying that no one helped put the order in this package.
McDonald's wouldn't allow that. The staff was always friendly and helpful... You are far from them.
See original · Русский
1
January 25
my family and I went to this mac buy, what was my disappointment when they didn't put a pie in the set, and this is not the first time this has happened.In the end, I went home hungry and angry.
See original · Русский
March 17, 2024
Nice staff.We were pleasantly surprised by the administrator: a smiling, radiant girl, very friendly, sociable, polite, caught the question on the fly and gave the answer at the same second, we were just blown away by her.
All stars to the staff, great coffee🤩
See original · Русский
1
January 10
My subjective opinion is that it doesn't taste good. I stopped by with my family at the exit to Orsha, everything is salty, cold, the coffee is already cold, the potatoes are cold....It's generally terrible
See original · Русский
October 5, 2024
It's a good place, it's not the first time here, everything is fine, the guys are trying, I recommend it
See original · Русский
January 7
For such a location (on the way out of the city and even to Moscow....) sooooo small, uncomfortable, cramped, slow....
See original · Русский
January 8
There are a lot of people on weekends, you will find a parking place. It's not tasty, dry rolls, there's not enough sauce, you need to wait about 20 minutes
See original · Русский
October 3, 2023
There are always a lot of people, but they work quickly, cook everything delicious, especially liked the "French fries with national flavor" - with fried onion. Parking is a problem when there are a lot of visitors.
See original · Русский
2
September 21, 2023
Excellent, very satisfied, the taste is the same as before, parking is good, there are enough places, the children like it, they would also add Lida kvass to the menu and it would be super, special thanks for the Polesie constructor, everything is better than before!
See original · Русский
1
3
November 20, 2024
Very slow McDrive, you can disappear for 30 minutes(
Otherwise, the service and the food itself are on the same level as in the entire network.
See original · Русский
2
2
September 25, 2024
The staff is friendly. But if you are in a hurry, you need to specify the time of issue, because there are long waits. 2 floors, which is very convenient and you don't have to watch the queue))
See original · Русский
June 15, 2024
Everything is very tasty, get ready quickly (even a huge order was prepared for 15 minutes), pleasant atmosphere, polite staff.
See original · Русский
October 31, 2023
I always thought this place was the best for gatherings with a friend, it's already a tradition for us, one recently decided to run in before work, so they had such high inattention of employees that my order was ready for 10 minutes, they just forgot to put it on the counter for me to pick up, and when I came to ask, they told me that he is preparing. Fortunately, this is an isolated case, in general everything is fine and everything is done on time, the food has not changed, McDonald's has remained the same as 10 years ago, there may be some little things in taste. The redesign, of course, leaves much to be desired...
See original · Русский
1
May 20, 2024
The taste and quality are excellent. We were only in Belarus for a few days at the end of April, and I am so happy that we got to the action with socks🤩 I think it's amazing, conduct such programs more often) we took 2 combos at once (although we barely ate everything) to get both types of socks)
See original · Русский