If it were possible to put a rating of -100, I would do it.
Waiting in line at Mac drive for MORE THAN an HOUR. It's not even funny. Disgusting, just a lot of wasted time. There is no way to leave, if you are already standing in line, you will not move anywhere. Another funny fact is that the screen when the order is usually duplicated for verification does not work. We talked about the double fishburger 2 times. Which one did you hit? The usual one))
When I received the question, I clarified what we could do about it (maybe pay extra, change it, well, at least somehow solve the problem) and received an ingenious answer.: "We can make a refund, but we'll have to queue at Mac Drive again."😂
ANOTHER HOUR
I perfectly understand that holidays are important, but why should this have such a critical impact on service?
Lack of staff, broken screens, I can suspect that it's not very audible there if such moments arise.
See original · Русский
1
Show business's response
Ксения Ивановская
Level 2 Local Expert
December 12, 2024
if it were possible to put zero, I would put zero, the most terrible poppy I was in, I do not dispute, a very beautiful room, the view from the window is also attractive, but how terrible the service is there, we were standing in drive 45 with an infant, I understand a lot of people may not be able to cope, but when we arrived we stood at the payment window for another twenty minutes and waited for them to come to us, as a result, due to problems in the system, they could not pay and just left, so they also cheated on us, this is far from the first case, I do not advise anyone to mac.buy on Uruchye
See original · Русский
1
Show business's response
Belka
Level 2 Local Expert
November 23, 2024
The waiting time in Mcdray is approximately 5 light years. It's unbearably simple! If there was a siding out of the queue, then no one would have waited so long. There is no one to work in this institution, 1 person takes the order, he also accepts the payment and he also, apparently, cooks himself. And so it is constantly. Where is the level and speed of the service, when entering the queue, a stopwatch was given to your hands?! Yes, now you can give out a sundial in this queue, you can spend half a day in the queue. Customer focus is at zero!!!