There are no questions about the assortment and the store itself, but the consultants in the women's department are absolutely passive and impolite. We were in the store on 11/16/24, asked the consultant about the size of the suit, to which we received a "polite" answer, "Well, how do I know what sizes are left there." Well, yes, indeed, how does the consultant know about the size?
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Алена М.
Level 5 Local Expert
May 16
13.05 and 16.05 the same situations: I come to the store and, not finding a thing in the hall, I approach the consultant with a request to help me find, to which I receive an answer saying that we do not have this model, I point to an application that confirms the availability of clothes at the point of sale in several colors and in almost all sizes. The first time the product was found unopened for me in the warehouse, the second time the employee said that she did not know where to look and just went to other customers, when I returned, nevertheless, to clarify when she would finish working with me and why she did not know where things were in her department, she just burst into tears, I left without buying…
I am a little shocked at how such specialists are allowed to work.
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Виктор Бакун
Level 13 Local Expert
May 24
The quality of the fabric is average, and there are more expensive clothes for one season of wearing 3-4 months.Belarusian production.There are cool fashionable stylish youth models with prints.
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Екатерина Р.
Level 17 Local Expert
October 21, 2023
A good store, a high-quality assortment, responsive consultants and a pleasant location.
It's a pity there is no such store with good quality in the Russian Federation
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Александр Юрьевич
Level 12 Local Expert
October 22
It's a good shop. Excellent product and good prices
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Инна Прусова
Level 2 Local Expert
August 5, 2023
05.08.2023 I looked at the Mark Formelle website, saw an interesting dress (model 152344), available only in the 1st store in Minsk. I arrived and waited a long time for the girls to find him in the warehouse. Bottom line: the availability of goods in the store does not correspond to the data on the website! At the same time, the absence of goods was not immediately reported until she herself came to the warehouse!
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Кристина Продовикова
Level 5 Local Expert
March 29
There are many fitting rooms, but the prices for some products are more expensive than on the website
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Сергей Пикулик
Level 11 Local Expert
March 14, 2023
Attentive staff...a wide range is available...there are enough booths for fitting.
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Алина
Level 7 Local Expert
June 8, 2021
I bought men's T-shirts as a gift in another Mark Formel store (Yakub Kolas metro station), one of them turned out to be large, I had to return it. Because I work not far from the store on Nemiga - I went there to return the T-shirt. In the men's department, they told me "Go down to the cashier," I went down, and there they answered me, "If you paid with a card, then go to the store where you bought and return it there. You could return it from us if you bought it with cash." I had to go to the first store after work. There, the nice girls replied that a refund could be made on Nemiga, having previously written an application, and received money in cash, even if the payment was by card (excluding installment cards).
Please work with the staff.
And the girls from Independence 56, on the contrary, praise :) Thanks :)
Shift
Nemiga 5 - 06/02/2021 evening
Independence Day 56 - 06/08/2021 evening
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Анастасия Турчинович
Level 6 Local Expert
February 25
It is very small and differs in availability from other stores
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ms_morozko
Level 5 Local Expert
February 21, 2023
The quality deteriorated, I bought my husband underpants at the end of the summer and as a result everything is in lint, and this is not from the clothes you put on over, but just a poor quality fabric and elastic band. The same situation applies to women's underpants. We also encountered a poorly sewn men's sweatshirt, crooked stitching, and stupidly because of this it does not fit the body, a marriage of pure water.
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Игорь Лесовский
Level 13 Local Expert
January 12, 2023
A good selection of products, courteous staff, convenient location.
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Никита Ильянков
Level 7 Local Expert
September 15, 2021
We came to choose and buy socks. As a result, the entire consultant store was sent to us on suspicion that we had come to steal something from them. Please warn your cashiers, consultants, that firstly, people are not deaf (and you do not need to look after that guy and girl), secondly, it would be better to look at the cashier and let customers go during the time so that people do not have to wait and call the cashier across the hall!
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Литли А
Level 16 Local Expert
April 28, 2023
The staff is friendly, the choice is huge, the price is pleasing
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Наташа Глазкова
Level 7 Local Expert
December 6, 2023
A very good choice
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Ирландец
Level 9 Local Expert
January 28, 2020
Excellent store, courteous staff (throughout the network). We regularly purchase wonderful underwear (price = quality) for men and women
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Лили
Level 8 Local Expert
April 5, 2021
05.04. 2021 sellers usually help with the sizes, but not here. When asked to help find the right size , the seller replied: " The sizes are all in the hall . " And it didn't help. Strange. Also, the complaint book was not given at the checkout
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Нина Беркутова
Level 17 Local Expert
March 2, 2020
A good store on two levels. A great choice for the whole family. But it can be difficult to find the right sizes.