Marsel
78 reviews
September 16
A pleasant place, neat and cozy. Master Larisa is a sorceress, she created a miracle with the hair restoration procedure "cashmere paradise". The receptionists are polite, they always offer coffee and tea.
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August 25
I went for an hour-long relaxation massage with a choice of aromatic oils + a 30-minute facial massage with a rose quartz roller. The first thing I want to note is that I was not given the choice of oil. The massage was done with some kind of incomprehensible oil that smelled like sunflower. The massage movements were also incomprehensible to me, chaotic movements in different parts of the body without sequence. In addition, the "master" had too long nails for me to work as a massage therapist, because I constantly felt my skin being scratched with nails. What I want to say about facial massage: they applied an incomprehensible cream, the name and company of which they did not tell me. Rose quartz from 30 minutes was at most 10 minutes, the rest was by hand. In addition, if you have a facial massage, then why do neck, buttocks, shoulders and chest area massage??? I was expecting a FACIAL massage, not other adjacent areas. And also, why touch my hair with OIL? Clean hair turned into greasy, thank you.
I don't know how other masters of this salon do it, but the impression and mood are spoiled to zero. I will never come again and I will not advise anyone.
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September 14
I found out that there is a salon Marcel near my house, I was interested in a specific procedure and I wanted to find information whether this procedure is carried out in this salon or not. I don't understand how such a large network doesn't have Internet marketing! There is no information on the website! Instagram is generally dead! To find out what services a certain salon provides in general, I had to go to the site 10 times, which also does not understand anything and looks like something that does not sell as much as possible from the 2000s. What procedures, what prices, what masters work. After 15 minutes of searching, I finally found an online entry where I could get acquainted with the list of services, but EVEN HERE THERE WERE NO PRICES. How can I sign up for a procedure without knowing its cost? There is no information on Instagram or on the site on what cosmetics you work on, how the procedures are going, who will work with me. Disgusting attitude towards potential customers. Any normal person will just spit and not look for anything, apparently this network is not interested in new customers. Hire a good SMM specialist who will put your profiles in order and it will be convenient for the client to search for information!
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April 13
I love this salon, they are always attentive to customers. They will always prompt and help at the reception. Everything is clean. The employees are polite and professional in their field. I went to a man for a massage, I didn't really want to, but I didn't regret that I agreed.
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September 15
Thank you for the excellent service and skilled craftsmen. After a massage, there is always a feeling of complete relaxation. I will come back and recommend it to my friends.
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September 22
I was at a spa treatment with a gift certificate. I was very unhappy. The complex of procedures was supposed to take 2.5 hours, but they got rid of me in 1 hour and 40 minutes. The wrap lasted instead of an hour and 30 minutes. I was not given a full-fledged massage, citing lack of time!!!! There was no coffee and chocolate. It's a mess. Don't give anyone a trip there.
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July 9
Good afternoon. Today I had a massage with Nikita's masseur. I liked everything. Much attention was paid to the back, for which I am grateful to the master.
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April 19
Good afternoon! I am already a regular customer, but for the second time I was misled by cream stocks. Carboxy was also recorded for cleaning, the promotion indicated that carboxy 50p cream without reference to the address, the administrator said that it was only at 2 addresses, when I insisted that there was no address indicated and this was not a free procedure, but for 50 rubles. According to the cream, she said that cream does not spread anyway, because I had the procedure done with a different composition (Korean), but these features are not indicated in the cream, moreover, the administrator who called the day before and clarified the record said that the composition would be Korean, I asked if there was any difference, I I will use cream, she said no, but it turned out that cream does not apply, and the full cost of this service with this composition is not 70, but 80 rubles. I was counting on a different amount (50p) and having overpaid 30p, to put it mildly, I'm not thrilled, I feel like a dipped customer, it's very unpleasant. For such a price, I would not go for this procedure. I go to many treatments in your salon (manicure, pedicure, cosmetologist, spa complex), I also wanted to add body massages, but will I expand the spector of services from Marcel? I think the answer is obvious. No! Because I sign up for one thing, I count on it, I check with the administrator about the cream, who says- open and look, there are a lot of shares, in other words, figure it out for yourself, I seem to have studied everything and again the amount is higher than expected, and these nuances are not indicated in the promotion, which the administrator speaks about and considers at full cost. And I will review the rest of the services that I already go to, because the sediment remains and I do not want to come again…
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November 2
I was on a relaxation massage with Artyom Adamovich, great impressions after visiting, the massage is excellent, confident and attentive, and I was very impressed by the relaxing effect of the procedure, plus the specialist is also comfortable and delicate in communication. In general, I am still set up for further visits
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March 27
Pleasant service, attentive staff, seemed competent to me, I used and use the services of a cosmetologist. It would be great if they offered coffee or tea if the client showed up early, sometimes people come after work.
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1
March 26
I want to express my gratitude to the manicure master - Ulyana. I was about a month ago, I did foot treatment and manicure with a long-term coating, the nails are in good condition, they are worn perfectly, I will definitely come to this master again. Thank you.
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1
March 24
The interior of 2007, is not relevant, requires updating, was on a facial massage, according to the certificate, could not sign up for a long time, canceled records or asked to transfer, the composition of the cream that was applied, unfortunately could not say the name of the cream "Marcel" with a very caustic chemical tropical fragrance, usually offered a choice and asked for preferences the client, but had to be patient, also at the end of the procedure another cream was applied, with a similar smell, it did not work out to relax, there are no complaints to the master, the girl at the reception also politely met and conducted
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June 1
I came for a relaxing massage. Firstly, the building itself does not help to relax, you can hear the noise of the hair dryer, all the conversations. The walls are cardboard. + I was scratched during the massage, I suffered it normally. BUT THIS IS THE BASE OF ANY MASSAGE SPECIALIST! The scratches were visible after an hour of massage.
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July 20, 2023
The salon is for four. It is very difficult to make an appointment for a manicure for the evening (not possible) + there is no record on Saturday and Sunday, in principle. Don't you need clients?
If there is such a demand, take a second master, but no. Although this is a question more for the management. The manicure master is good, does it quickly and wears it without problems.
Customer orientation is also a problem, earlier there was an administrator who actually queued and called back, and now they say for an excuse, they don't write anything down and never called back. I sometimes cancel an appointment myself, for reasons beyond my control, and I doubt that my time has been offered to anyone. It's a pity. After all, there are many people who live close and are ready to come within an hour.
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June 13
I recorded online. They called 40 minutes before the procedure and simply confronted the fact "WE need to reschedule the procedure from today," explained by the fact that the master later goes on shift. And then what is the online recording for? And why couldn't I have called earlier to warn you? Riddle...
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1
July 20, 2023
Who wrote reviews on Larisa Ivashchenko on Pravda? Are you serious?? I visited her today, she didn't even wash her hair properly, and when I asked why they didn't wash the back of her head, she said that if I didn't trust her, then I should leave! This is a quote. I had to go to the administrators with a wet head to figure out what was going on. I realized from their behavior that this was not the first such case. It was insulting and rude. Larisa Ivashchenko threatened to call the staff of the stronghold and said that she had a rich husband with a lawyer. Some kind of sur. This is the first time I've met with such horror and rudeness.
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8
May 17
An amazing massage therapist! Removed all the clamps. I've been suffering from sleep cramps for the last couple of years, I don't know what the specialist pressed and now I sleep peacefully for a week
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October 29, 2023
I really love this salon! 💗🎀💗I use the services of masters of massage, manicure and haircut. Price-quality excellent ratio! And not far from home!
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September 5, 2023
I did my hair styling today. The joke is that it was better before just with the straight ones as I came from home. I showed the photo and asked not to make a poodle out of me. They made a poodle out of me. Please send your masters for training. It is important. So as not to upset the customers. I don't need a gift at the spa to leave a good review. I won't come to you anymore. I came home and just washed my hair.
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1
May 3, 2023
A good massage. Polite staff. A comfortable place. There are profitable promotions on cream. If there is a steam massage, then it is better to make an appointment in advance, because the place is popular. You can sign up online
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1
March 23
An excellent hairdresser, worth the money, a friend often uses your services, gets a haircut so that the whole company then covers their bellies!)
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October 20, 2023
The salon is nice, but the staff is young, there is no experience and culture of communication with customers. Anti-cellulite massage is not at all like massage, body stroking, Ekaterina did, she is very friendly and that's all.
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August 21, 2023
Interior decoration is welcome. The hairdressers' area is free, not cluttered. Haircuts are standard in good execution. The level of massage depends on the master, there is no general standard.
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February 7, 2023
Excellent salon ❤️ I regularly go to the hair care master Larisa, does it really from the heart and cool! Advises how to properly care for! The administrators are polite!
❤
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1
February 9, 2023
According to the gift certificate, I did a set of procedures. There are no questions about massage, haircut and manicure, but wrapping turned out to be the worst. The master spent a maximum of 15 minutes on me, the rest of the time she stood with the administrator. I did the wrapping in other salons, where the master rubs the body well with oil and does such a massage for 20 minutes. And here it feels like you came to the beach, asked a passerby to lubricate you with oil and you're lying down. You can lie down at home with such pleasure. What should I pay money for?
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4
May 31, 2023
I did a pedicure at the salon on Gaz Ave.The truth, 20. I'm not happy. The processing is of poor quality. The whole procedure took less than an hour. Money is wasted. I wrote a review on the salon's website, of course, it was not published), and they also did not respond to the letter that I sent through the salon's website. There was an unpleasant aftertaste from this attitude. I definitely won't go there for pedicures and manicures anymore.
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April 6
A nice girl at the reception, explained everything and helped, signed up there for a pedicure, cream for 25 rubles.
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September 8, 2022
We bought a certificate for the Watermelon Fresh SPA complex for a colleague as a gift. There are no questions about massage, except that there was no smell of watermelon at all. But the overall impression is irrevocably spoiled. There is no disposable set for each client, a specialist rummages in some dirty drawer, where new disposable underwear is mixed with used dirty ones, towels would not hurt to boil, otherwise they stink, which is unclear at all, they are clean or dirty. Soap is a separate topic, not only is there very little of it to wash off the oil after a massage, but it is also highly diluted.
Now about the branded water as a gift... it should have been 0.5 liters, they brought a bottle of 0.33 and filled by a third!!!!! Yes, and then they were simply poured into a disposable cup. After all this, my colleague refused tea, it became squeamish, so they forgot to give the promised chocolate too ...
All these little things make up the overall impression, so I do not recommend this salon.
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6
June 27, 2021
The impressions are positive. The salon itself is beautiful, clean, offers tea/coffee/water, all administrators except one girl are friendly and friendly.
I went to a course of 10 massages (men's massage), I was with 5 different masters (3 guys and 2 girls) and there is something to compare it with. After all, the massage is strong and it is better to do it with a male master, the girls tried very hard (it was felt), but unfortunately they do not have enough strength for this type of massage. I will definitely note the master Kirill, he does this type of massage very well, he is the best of all. Strong and high-quality. At the next massage course, I will try to get to him. I highly recommend it!
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June 23, 2022
A complete disappointment. A 14-year-old child was deceived by spoiling his hair with coloring (purple), forced to pay for the poor-quality work of the master and pay extra for a huge amount of materials, taking advantage of the absence of parents. The cherry on the cake was when the would-be master advised to buy another paint in the store and come for a free repaint. When it smelled fried, the salon administrator carried out a fraud with the checks, punching them only after the client left the salon. Be careful and ask for a receipt for the service, otherwise the salon staff may take advantage of the client's credulity and put the payment in their pocket. And it's better not to go there, because no one will return your money, beauty and nerves!
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6
October 18, 2021
I happened to become a client of the Marcel studio with a certificate presented for my birthday.
The atmosphere is very relaxing. It was recorded on a pink wrapper. Even disposable underwear (if you forgot or did not know that you need to take your own) and a towel (after the shower procedure). The staff is very tactful and polite, they will tell you everything and help you with the choice.
A young man performed the procedure for me, I'm not particularly shy, but I think it led many girls into a stupor and shock. I think it's better to warn about this in advance. But I really liked the procedure itself. The guy understood that girls can be embarrassed by a guy's specialist, so he moved very carefully, closed his eyes, turned away.
After wrapping, it came out as new, also relaxed. I will definitely come here again :)
Thanks for the relaxed muscles :)
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December 28, 2022
I did a haircut for the child for master Ilona, I am very happy, the master is attentive, and can advise what is better! I recommend it!
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February 14, 2023
The impression is wonderful!
Thanks for the hot stone massage!
I recommend this relaxing procedure.
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1
February 14, 2022
the staff is polite, the salon is clean, the massage is done well, the only thing I wanted men to massage men, because the skinny girl did not have enough strength to warm up and stretch well (she had it for a long time).I was not impressed by the work of the master in the haircut:She said that it was impossible to make a fox tail out of long hair below the shoulder blades, which was in the photo...I asked for a sharper angle, I made a semicircle at my discretion..She's 3 for the job.
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September 27, 2022
strange staff. He is not very friendly, arrogant and they talk while chewing food. at least it is not ethical in principle, so also at the reception desk. I decided that I didn't even want to sign up
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July 13, 2022
We were on a relaxing massage for two according to the certificate. I liked the procedure. The atmosphere is conducive to relaxation
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March 25
Unfortunately, only 3 stars. They take more orders than they can handle, which is why there are wild queues and an appropriate attitude
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June 19, 2022
I signed up for a facial cleansing. I was very pleased. Thank you very much. I will definitely contact you again.
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August 6
Dirty
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July 15, 2021
Good afternoon!!! I had a massage!!!! I really liked it!!!! Courtesy, atmosphere, professionalism!!!! Thank you, it was wonderful!!!
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3
May 21, 2021
Gift certificate service. The atmosphere was pretentious to the salon, but some little things were repulsive (untidiness, haircut marks on the mirrors, etc.) the impression, attitude and work of master Anastasia saved me.
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April 27, 2022
I really like SPA complexes, service and convenient location!
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December 4, 2021
Politely. But the pedicure was done on the dump, the heels were almost not treated, the fingers too. Filed and made up as a result, but a pedicure is not just about making up....
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October 17, 2021
a good impression was left from visiting the salon. I will recommend everyone to visit it
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September 8, 2020
I signed up for one procedure using a gift certificate, and when I arrived, it turned out that such a service had not been provided for a long time. I had to do another one (after all, it has already arrived). The cosmetologist did her job very well, especially the facial massage. The cabin is clean, cozy and beautiful. But the sediment remained due to the change of service at the last moment(((
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February 2, 2020
A very good hair master. She gave me a great haircut and grooming, my hair was really renewed. The girl at the reception was constantly running and fussing somewhere-of course, I didn't really like it. However, the procedure was done so well that I give 5 points and recommend this salon!
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February 4, 2021
I got a haircut from Master Vicky.I would like to say thank you for the quality and professionalism. The salon is cozy.The staff is very friendly.
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January 22, 2020
Excellent salon, friendly staff. I went for a massage to different masters and everything is great. I also constantly go to Anastasia's master for painting, the master is super.
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August 4, 2020
A good salon, lots of treatments. Sometimes the work of the administrator "on the handle" is upsetting, in general everything is cool!
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March 15
Awesome
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