They celebrated their son's birthday. We stopped by in advance and purchased a package for 5 children, the cost of which is 38 thousand - this is 18 thousand animators and 20 thousand entrance to the play area. We left an advance payment of 10 thousand. The table was paid separately.
However, upon completion, we were required to pay from above separately for children in the play area for 4 thousand each.
Why then offer packages and prescribe that the entrance of children is included in the package, and then they demand to pay separately.
What do we pay for if the package says that the game area is included?
The staff is at zero, a woman is constantly trying to be rude at the entrance.
As a result, the party was ruined. They left with extremely negative emotions.
We will never go there again in our lives and I do not advise others.
The only thing is that animator Andrey gave his best 100%.
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1
Ксения Мымрина
Level 5 Local Expert
October 17, 2024
Everything is fine, but compared to that year it has become dirtier everywhere. Children's room,dining room,toilet.
There are few staff in the children's room, no one cleans. For rides + seniors, there is always no necessary person, you need to call.
The director guy probably came right away and put things in order.
He swore at the waiters.
Everyone ran in at once.
The tables are not cleaned at all, the order was brought, and that's it, they forgot.
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Арна Сандал
Level 9 Local Expert
April 3
Children like it, the prices are standard, there is less traffic on weekdays, the food is delicious, not expensive, you can order pilaf, I think it will be fun for children under 10 years old, but not for older ones))) You can walk on the playground without shoes, because the floors are covered with art.harassment
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Ирина П.
Level 5 Local Expert
April 8
Spacious, bright and clean. There are quite interesting locations for children of different ages. And the price is very nice🙂
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АНАР АУЛАБАЕВА
Level 6 Local Expert
January 13
It has become much smaller in size.Previously, the entire hall was a game room, now they have given half of it to a cafe, it is more suitable for children under 6 years old.We went there, my daughter didn't want to stay, chose to go to avataria, said that half of the attractions had been removed.
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Илья Г.
Level 5 Local Expert
January 31
The service is so poor and slow that the guests thought we were not assembled. In general, that's how we felt.
The food was delicious, but the salad portions were negligible.
It was very cold in the VIP room. Legs too.
The toilet is dirty.
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Айжан Аяпбек
Level 5 Local Expert
October 31, 2024
The staff is just terrible. I called to book a table for the child's birthday, but they refused. They said that in fact it is necessary to borrow. And when we arrived, almost all the tables were on reservation. A disgruntled girl answered the phone in a sleepy voice. The waiters are very slow and argue among themselves who will deign to serve the guests.
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Sweetie
Level 8 Local Expert
December 21, 2024
We need to improve the soap-washing in the bathroom, add bleach, we live in the 21st century, or increase the staff of nurses, what's the smell -smells and all that....It's like at a train station; it goes in and out.And so there is plenty of room for children to play on the playgrounds .
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Баха
Level 9 Local Expert
August 27, 2024
Both children and adults really liked the place. There is a great variety. The kitchen is delicious. The staff is polite. The prices are good. Let's go back again.
The children are happy
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Гульмира Дильжанова
Level 10 Local Expert
May 24, 2024
The kids were delighted, the kitchen is certainly not the top, but for the sake of the game you can eat there, I liked that the technical staff works with a bang, at the slightest appearance of garbage, everything is immediately cleaned, respect✊️
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Dinara Kylych
Level 9 Local Expert
May 21, 2024
It's terrible!
I don't recommend it to anyone. Uncle's lawn is everywhere, it stinks, in general, everyone needs to take off their shoes to go in here. Everyone walks barefoot, the smell is terrible, and as a result, the fungus can be provided. The bathroom is cramped and dirty, plus you need to put on rubber slippers that are not the first freshness, everything is wet, either from Sanya, or from what. I didn't like it. We were invited to a children's birthday party, and it was such an event. The playground is also all dirty, everything is kind of greasy. Everyone is tired., As well as the staff themselves. I do not recommend it.
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1
НАЗГУЛ БАЙТУРСЫН
Level 9 Local Expert
October 18, 2024
Very clean, spacious, that there is good air and not stuffy like many gaming
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lipinata13
Level 5 Local Expert
March 26
It's a disgusting place. They close the children's cafe during the riot. This is a children's entertainment center, as there can be no water/food for children.
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Салтанат Салтанат
Level 3 Local Expert
January 8
I went with my daughter today, I really liked it, there weren't many people and the service was very good
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Askar Askaroff
Level 11 Local Expert
May 26, 2024
It's a very noisy place, of course it's the best for children. For lovers of peace and quiet, it is better not to come))) children are everywhere, running, screaming, dancing. Amateur food, fast food
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Айна Айна
Level 5 Local Expert
December 23, 2024
Not bad, but cool. Children need shoes and warm socks for adults.
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Ульяна Вихрова
Level 7 Local Expert
April 11, 2024
There is little entertainment for children, the kitchen is pretty good, but the service is very slow, you constantly have to look for waiters... a place for one time... We won't go there anymore
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Алеся Дорофеева
Level 7 Local Expert
March 13
A good center. My daughter likes it. We often go there
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Ruslan
Level 10 Local Expert
November 20, 2024
The center of attraction for children. You can celebrate a child's birthday. There are ready-made offers for children's companies
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Raushan K
Level 2 Local Expert
January 3
It's a good game room, and the cuisine is delicious too.
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М М
Level 2 Local Expert
March 20
A VERY INTERESTING PLACE FOR CHILDREN!THE FOOD IS ALSO DELICIOUS! THERE IS A SERVICE!
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Жигер Бис
Level 2 Local Expert
February 29, 2024
Not worth it.It's expensive for 3 thousand.There is nothing interesting for children.There is a TENNIS TABLE in the middle of the playground for no reason.The son hit his head.No one apologized.THERE'S NOTHING TO DO.Money is wasted
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Маржан Жорик
Level 12 Local Expert
May 3, 2024
Mowgli is a very cool place. Top-level service
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Аркпть Аоллан
Level 6 Local Expert
December 13, 2024
Everything is great. It's cool there
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Нариман
Level 18 Local Expert
July 7, 2024
Large hall, good prices, delicious food
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1
Айзада ...
Level 9 Local Expert
August 12, 2024
Excellent game center, spacious
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Жансая Есжан
Level 3 Local Expert
February 28
It's all old already
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Гаухар Калменбаева
Level 9 Local Expert
March 10, 2024
There is a spacious play area, a small area for kids, the staff is good, the food is normal
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Азамат О.
Level 8 Local Expert
March 2, 2024
I do not recommend the kitchen. Especially pizza with mushrooms
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1
арман о.
Level 4 Local Expert
March 8, 2024
Everything is fine only at the entrance the place is small
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1
Талғат Еркебуланулы
Level 2 Local Expert
July 12, 2024
A very beautiful place.The animators came and raised the children's mood. 3000 tenge cheaper 👍 🏻