I was at the reception of the card, I was in the queue, everything went pretty quickly))) The card was given instant, the employee did well, he did everything quickly and smartly!

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Айлазат Жолдошева

Level 3 Local Expert

Last year, we received an online loan, but it was closed a month later until urgent. But it remained in the application that there was an active loan, I contacted the online assistant several times, they said that I had to leave. But every month, the notification arrives on the day of repayment.I had to contact the Head Office, which was serviced by an employee named Almaz Batyrbekov, who also promised that he would close after some time, and I reminded him on WhatsApp every time I received a notification of repayment.But unfortunately, the money was withdrawn from the card for the loan, I am writing to the employee again why the issue has not yet been resolved, in response I hear that I am trying to help, but you have accumulated % there, contact the place where you took the loan. Now I have a question, I have a receipt for payment of the loan, I wrote twice about early repayment of the loan, but there is still a debt and the money for the loan has been withdrawn.It's been 10 months since the loan was closed. Today I was in GO , I wanted to talk to the managers , but again they wouldn 't let me in , like I'm not there , I had to write to the assistant online , they promised to refund the money within three days , but I can hardly believe it . I want to contact the Managers and employees of M-Bank, when you hire employees, every time you remind them that they are the face of the Company, they are so irresponsible, not competent, I do not want to spoil the image and reputation of your Company. I hope that my question will be resolved .

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Кайрат Ибралиев

Level 4 Local Expert

There are always some failures, not available at the right moment!!! You are always fixing, eliminating and convincing something there!!! Let me down only when I least wanted it..

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