I would like to express my deep gratitude to the Medical Initiative dental clinic and personally to Elena Andreevna Viktorovich for her tremendous help, responsiveness and high professionalism.
I urgently needed help to restore the tooth. Elena Andreevna found a window, accepted it and did her job efficiently. During the treatment, I felt calm, realizing that I was in safe hands. I am very pleased with the result.
I have been observing and treating teeth at Elena Andreevna's Medical Initiative for several years now, and I sincerely recommend the clinic and dentist E.A. Viktorovich to everyone.
Thank you once again for your understanding, attentiveness and empathetic attitude towards patients, and I wish you all the best and only grateful patients.
See original · Русский
1
Show business's response
Светлана Голованова
Level 8 Local Expert
October 25, 2024
Yesterday, a tooth was removed for a 7-year-old child, we went to the doctor for a month and a half. A polite, good doctor! Thank you. I lowered the rating for the fact that there are three people sitting at the reception....their work is completely out of order. Because of this, in a strange way, you have to sit and wait for something. After the child's tooth was removed, the receptionist said that the cost was not ready, and we need to wait. We sit and wait. Then another woman came up to make an appointment, a lot of questions.... We're all sitting around waiting. When I politely asked if you could pay us off and we would already leave, the child hurts after tooth extraction, they answered at the reception, wait, I'll let the woman go (three people are sitting at the counter)))). When I already said that my daughter is waiting now, let's call a taxi and go. Here I will tell you about us and found the time. It really reminded me of the registry at the clinic, only worse
See original · Русский
2
Alice Akantinova
Level 7 Local Expert
March 18
The woman at the reception was rude, before the reception she slipped a paper "on the full provision of services" (that the consultation had been conducted, all questions had been answered, etc.), rolled her eyes at my "I'll sign after the reception" and said that they sign everything and this is standard for them. There are suggestions that if a conflict arises, they will poke a piece of paper signed by you before the reception and say that they don't know anything (after all, you yourself signed up for the fact that everything went great)
I went to a consultation regarding the removal of two wisdom teeth (on the one hand). They only take a 2d picture, which is considered not informative. The doctor scared me that everything is bad, the teeth are complicated, you can't remove two at once, you need to take a break of 2 weeks. She came out with a wild fear of the upcoming procedure.
After that, I went to another clinic for a consultation - they said the teeth were not complicated, they would calmly remove two at once, and they doubted the competence of the doctor who scared me so much with stories about bone crushing and so on.
In general, I strongly advise against timid people like me!