I would like to express my deep gratitude to the Medical Initiative dental clinic and personally to Elena Andreevna Viktorovich for her tremendous help, responsiveness and high professionalism.
I urgently needed help to restore the tooth. Elena Andreevna found a window, accepted it and did her job efficiently. During the treatment, I felt calm, realizing that I was in safe hands. I am very pleased with the result.
I have been observing and treating teeth at Elena Andreevna's Medical Initiative for several years now, and I sincerely recommend the clinic and dentist E.A. Viktorovich to everyone.
Thank you once again for your understanding, attentiveness and empathetic attitude towards patients, and I wish you all the best and only grateful patients.
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Светлана Голованова
Level 8 Local Expert
October 25, 2024
Yesterday, a tooth was removed for a 7-year-old child, we went to the doctor for a month and a half. A polite, good doctor! Thank you. I lowered the rating for the fact that there are three people sitting at the reception....their work is completely out of order. Because of this, in a strange way, you have to sit and wait for something. After the child's tooth was removed, the receptionist said that the cost was not ready, and we need to wait. We sit and wait. Then another woman came up to make an appointment, a lot of questions.... We're all sitting around waiting. When I politely asked if you could pay us off and we would already leave, the child hurts after tooth extraction, they answered at the reception, wait, I'll let the woman go (three people are sitting at the counter)))). When I already said that my daughter is waiting now, let's call a taxi and go. Here I will tell you about us and found the time. It really reminded me of the registry at the clinic, only worse
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Alice Akantinova
Level 7 Local Expert
March 18
The woman at the reception was rude, before the reception she slipped a paper "on the full provision of services" (that the consultation had been conducted, all questions had been answered, etc.), rolled her eyes at my "I'll sign after the reception" and said that they sign everything and this is standard for them. There are suggestions that if a conflict arises, they will poke a piece of paper signed by you before the reception and say that they don't know anything (after all, you yourself signed up for the fact that everything went great)
I went to a consultation regarding the removal of two wisdom teeth (on the one hand). They only take a 2d picture, which is considered not informative. The doctor scared me that everything is bad, the teeth are complicated, you can't remove two at once, you need to take a break of 2 weeks. She came out with a wild fear of the upcoming procedure.
After that, I went to another clinic for a consultation - they said the teeth were not complicated, they would calmly remove two at once, and they doubted the competence of the doctor who scared me so much with stories about bone crushing and so on.
In general, I strongly advise against timid people like me!
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Ксения Кулаковская
Level 2 Local Expert
November 21, 2024
I got a tooth from Poltoran O.V. The doctor is very experienced, competent, accurate, everything went perfectly, no complications. Thank you very much for your professionalism. If you need a surgeon, now just go there
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Татьяна В.
Level 2 Local Expert
January 20
I visited the doctor S.O. Mamontov on December 27, 24, and was extremely dissatisfied with the service. When removing the seal with the machine, no water was supplied, which caused severe discomfort, this was said more than once to the doctor. But the doctor prettily ignored the remarks. The saliva pump didn't work, I had to spit, like in the 90s. The injection was done with a very thick needle, it hurt! But it was all lived through. The bill for all the treatment is exorbitant. After the "treatment", the tooth hurt for another 2 days. I called the clinic, they told me to come to the head of the department. A nice woman spoke to me very correctly, and offered to return to the doctor Mamontova S.Oh, I refused. I was received by doctor V.A. Solomevich, a very competent doctor, who reacted to the whole situation with understanding. As a result, I had to open the treated tooth and put the medicine in. I have no desire to return to this clinic anymore.
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Валерия Шустовская
Level 5 Local Expert
October 7, 2024
I would like to express my great gratitude to the doctors Poltoran O.V. And Bilkina I.I.!
Not that I'm afraid of dentists, but observing quite often unsuccessful experiments of removing "Wisdom Teeth" from friends, I was very nervous before removing my two. But Oksana Valeryevna did everything so quickly and painlessly that I felt ashamed for my worries and tears)
Irina Igorevna treated caries, too, everything is at the highest level - quickly, efficiently, carefully)
Also, a very pleasant X-ray technician, E.R. Okulik)
And in general, the impression of the medical center is very pleasant - the girls at the reception are nice and polite, the center is clean and the prices are quite affordable.
10 out of 10)
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Olga Krasnova
Level 11 Local Expert
November 13, 2024
I highly recommend this dentistry, I have applied repeatedly, good specialists work on weekends, which is very convenient, especially if you need to pull out a sick tooth. The prices are adequate, the attitude towards customers is good.
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Павел Лабазников
Level 13 Local Expert
April 16, 2024
Doubtful, but okay. Pros: relatively fresh renovation, good equipment, reasonable prices, convenient location.
Cons: a strange smell in the hallway (as if in a public bath). The work of specialists (I was only with a stomatologist) seems to be good, but I would like it better. The top eight was removed, the picture was not taken, although I clarified exactly what you will remove without a picture, as a result, the sinus was damaged during removal and there was nosebleed. As I understand it, the location of the tooth was such that I would have damaged it with a picture, but I would like to know about this in advance, and not after removal. Otherwise, everything is fine.
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Сергей Чернявский
Level 11 Local Expert
April 2
I didn't like the medical service. insurance. It was necessary to pull out a tooth, but the receptionist said that the letter from the insurance company was not written correctly. The recording was 2 days in advance, couldn't you sort it out yourself??? As a result, I arrived, and I was offered to pay for the service myself, and then deal with my insurance company myself and claim compensation. Is this normal?
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Елена К.
Level 4 Local Expert
January 9
We signed up for an ultrasound of the bristles and a consultation with an endocrinologist. Half an hour before the doctors' visit, I called the center, but they didn't find our coupons... they promised to call back in 10 minutes.... I called back myself....... in response, "all the operators are busy, your call is important to us," that's it... I put two stars (instead of one), because they called from home, before leaving for the center
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Света Васькина
Level 5 Local Expert
December 27, 2024
The clinic is serviced by administrators at the reception at the level of the district free polyclinic. After talking to one of the girls, I got the impression that I came to her house and wanted something incomprehensible. Girls will be more friendly in the district polyclinic. And about the provision of services, in particular about tooth extraction, I will write a separate review. I don't recommend it.
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Marina Peretrukhina
Level 2 Local Expert
February 12
My mother and I made teeth here, and a year later the filling dissolved in both of them, and holes formed on all the teeth in place of the old fillings. I had to go back to another clinic and have both teeth redone, but with canal cleaning and much more expensive than before. We do not recommend this clinic, I was disappointed with the result.
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Жанна Денисова
Level 5 Local Expert
September 6, 2024
Excellent medical center. I have repeatedly applied to various specialists, the quality of services was satisfied, the attitude was good, attentive. Doctors explain everything and give clear recommendations. I advise you to take out insurance and apply to private clinics. Unfortunately, you do not receive such services in government institutions...
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GorbachTatiana
Level 5 Local Expert
December 3, 2024
How to leave a review.... I'm still calling you. "Your call is very important to us" ................................................. apparently to the thief press the legs to record "all operators are busy".....
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Alexander P.
Level 4 Local Expert
February 25
There are good specialists, but not all of them. Avoid Mamontova and Bilkina like the plague, Poltoran and Furs are excellent specialists.
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Alexx
Level 7 Local Expert
February 16
I'm shooting one star per reception. It is always a long process, printing contracts with one finger, feeling negative, lack of hospitality and minimum rules of etiquette.
Doctors are the exact opposite. To them- as for a holiday! A cardiologist is gold!
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Dmitlas
Level 13 Local Expert
April 28, 2024
MEDICAL INITIATIVE...
How to figure out the web
Dental services?
INITIATIVE IN MEDICINE -
One of the best around.
In the center, near the tram,
Above all praise,
the dental clinic -
I personally visited it.
A full cycle of therapy...
tooth extraction...
the best orthopedics -
A lot of cool doctors.
Always polite, beautiful,
Professional and courteous.
Medical initiative -
I recommend you truthfully.
DL2024
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Ульянка
Level 4 Local Expert
April 9, 2024
IT'S JUST OUTRAGEOUS
There are a lot of claims against the dentist surgeon Yanovich Neonila Sergeevna! I'll start in order
1. I pay money, why don't they inject me with enough painkillers so that I don't feel pain during wisdom tooth extraction surgery?! The surgeon injected 2 injections, and waited 15 minutes by the sea for the weather…
2. To the words that the anesthesia did not work, but only the outer part of the soundboard was numb and swam in my eye, I was not given an answer except "oh, I think I punctured the capillary, but that's okay."
3. After the difficult removal, according to the doctor, I was not given any instructions on how to care for the wound, what is possible, what is not, and so on…
4. I was told to drink any painkiller, nothing specific ... this already somehow characterizes the attending physician. Antihistamines were not prescribed, ointments for healing were not prescribed, only an incomprehensible antibiotic was prescribed and they did not even explain what it was for.
I will keep silent about the fact that I initially signed up for another doctor, but by the will of cruel fate I got to this woman.
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timon che
Level 7 Local Expert
August 20, 2024
Very, not high-quality and dangerous to health, I was at the oncologist-surgeon's doctor, about the mole, he said that it could be removed not with a laser as I expected, but manually))), in general, he just tore it off for me!!!(, said attach a cotton wool to the Sos, moreover, and work on the green and everything will be fine, OK, fuck it in general!!!!
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Елена Волкова
Level 9 Local Expert
August 14, 2024
I have been visiting this clinic for a long time.
Professionals work.
Very friendly attitude towards customers. They will advise, prompt, without imposing their services.
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Александр Ковалев
Level 3 Local Expert
January 6, 2024
According to Belneftestrakh insurance, having a letter of guarantee, he arrived at the appointed time.After registration already in the office, the doctor refused to perform the removal without trying to impose services on the spot , agree to conveniently promote the client, came, will not leave trifling additional offers - consultations and biopsies. I do not need these services at the moment , if necessary, I will order them myself. But apparently there is no customer orientation there, there is only a stupid imposition of unnecessary services. He refused. I wrote a complaint . They haven't heard about professionalism there. Previously, teeth were treated somehow , now they are somehow trying to expand the range of services . Avoid this medical center, lost time and not a closed issue.
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Екатерина
Level 3 Local Expert
December 11, 2023
I do not recommend this center. Horror. I was at an appointment with Keremsh's oncologist surgeon to remove moles. I've done this procedure before with another surgeon, I know how it should be. After the injection of lidocaine, the doctor immediately got down to business, without waiting for the anesthesia to take effect, cut with a scalpel alive and saw that it hurt me. I put a bactericidal patch on the wounds from which blood flows. Are you serious??? When I was waiting for the documents, my clothes were soaked in blood and only then a normal bandage was applied, and in the presence of another patient. I was horrified when I saw that there was a 20 kopeck coin hole in the place of the 2mm birthmark.The skin is cut cleanly and that's it. The doctor did not bother to sew up such a wound, because he looked at the time during the whole reception and mumbled that he had time to finish the appointment. And there probably wasn't enough time to put stitches on. The work is not for quality but for speed, and this is a paid center!!! I went to another center to fix the situation. As a result, time spent, money and health.
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Сороко Лиза
Level 2 Local Expert
March 25, 2024
I visited the doctor A.M. Kushel and was very satisfied with the service and professionalism. I received maximum psychological comfort and high-quality treatment.
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Александр Пивоваров
Level 6 Local Expert
January 16
Good dentistry. People come here without advertising, according to the reviews of their friends. This is an indicator
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Татьяна Лабан
Level 7 Local Expert
January 23
Quickly and efficiently. The surgeon is wonderful!
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Вячеслав Л.
Level 2 Local Expert
March 29, 2024
Don't go to the dentist! I was at a reception at the Rusak. She refused to put a seal, imposes the services of prosthetists. I wasted my time. Although a similar case was diagnosed in another clinic without any problems
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Елена Рабченя
Level 3 Local Expert
July 19, 2023
I went to pull out a tooth, unfortunately, the service was disappointing: very old doctors, practically no questions were asked, the anamnesis was not collected, they did not tell about contraindications, what can be done after the procedure and what is not allowed. As a result, I walked for several hours with a sponge in my mouth, which had to be worn for 20 minutes. I found out about this from the Internet 👍I waited a long time for my turn by appointment
After I went to remove the seam, they said at the reception that the doctor would call, as a result, she was not aware of me
I won't come back
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Даша Нескажу
Level 18 Local Expert
December 8, 2022
The doctors are experienced, you can't say anything. Fast, high-quality and inexpensive. Explain what's wrong with the reception? Usually in such clinics you are greeted by nice and client-oriented administrators, but not here. What are those slow-moving grandmothers at the counter?
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Юлия Я
Level 6 Local Expert
March 22, 2022
Good dentistry. The staff is very friendly. The prices are too high for me personally. But when state dentists (paid) do not take on difficult cases, but here they are perceived as an ordinary case, then no money is spared, the main thing is that the problem is solved. I would like to mention the dentist-therapist Mamontova O., an excellent specialist, everything is clear at work, if there are questions, explains everything. I recommend it!
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Марина
Level 9 Local Expert
November 19, 2023
I have been using the services of 131 for a long time, the quality of service, the specialists are worthy of praise.
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Анна Щерженя
Level 2 Local Expert
February 14, 2024
We were at an appointment with Keremsha Alexander, an extremely negative doctor. I don't recommend it, it's rude. Why do such people go to paid services????
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Ирина Л.
Level 3 Local Expert
July 22, 2022
Good dentistry, experienced doctors! I would like to express special gratitude to A.A. Davidyuk for prompt and qualified assistance!!! THANK YOU very much!!!
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Алексей Волков
Level 5 Local Expert
March 30, 2024
Great. I only repair their teeth. Mamontova Svetlana Olegovna is a doctor from God.
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Андрей Антоненко
Level 9 Local Expert
November 16, 2022
the staff is excellent, the prices are reasonable, the equipment is excellent. the most interesting thing is that there is a children's room.
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Маша В.
Level 3 Local Expert
April 8, 2022
I removed a wisdom tooth from Yarmolik Vladimir Nikolaevich. A very good doctor! I deleted it perfectly, even though the removal was difficult! Thank him very much! A true professional in his field!!!
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Юрий
Level 11 Local Expert
July 21, 2023
Polite, highly qualified specialists and employees. Reasonable prices.
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Анна И.
Level 4 Local Expert
February 23, 2022
My way with problem teeth is coming to the finish line! And all thanks to the golden hands of Lydia Petrovna Sautina! It seems to me that she is doing something impossible :) There is no horror now-the horror of the reception, as it was before her. There are no fainting spells in the chair and stars from the eyes from sudden pain. There is a human attitude, professionalism and quality of work! And also attentive attitude to the patient, humor and positivity :)
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Den Superbubka
Level 10 Local Expert
October 22, 2023
Experienced specialists, not expensive. And the tooth was cured, and the picture was taken immediately. Comfortable.
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Рина Лексина
Level 3 Local Expert
June 15, 2022
I would like to note the high professionalism of the doctors, especially Mammoth: seals the channels efficiently and quickly, gives a natural shape to the teeth, correctly grinds the seal for a specific bite. A very light hand and friendly style of communication with clients. He approaches work intelligently and treats teeth painlessly.
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Павел К.
Level 6 Local Expert
July 3, 2024
I've been to two dentists, and they don't have a hint of empathy
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Юрий Васильевич
Level 5 Local Expert
February 4, 2023
They pulled out a baby tooth. Very quickly, everyone was satisfied;) Prices are cheaper than those of competitors.
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Юлия С.
Level 6 Local Expert
March 21, 2024
Very good doctors. Modern equipment. Polite administrators.
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Наталья Летун
Level 11 Local Expert
November 22, 2021
Affordable prices, as far as dentistry is concerned. Working hours, it is very easy to choose the time of reception. Doctors are experts in their field. She treated with treatment, fillings, and removal of measurements.
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Андрей
Level 29 Local Expert
December 21, 2023
I liked the approach to patients. Clearly and concretely.
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Роза
Level 9 Local Expert
October 17, 2022
Specialists are "not so good"!
Constant staff turnover.
Treatment and implantation can take months..Expensive and not high quality!!!!
As it is, they are very polite..
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Грифель К.
Level 4 Local Expert
October 7, 2021
After reading the reviews, I decided to treat my tooth in this dentistry, but I was not as lucky as the others and very soon I regretted this choice. Why treat when you can put a seal directly on the caries, also a cement one (apparently they save so much). It was lucky that they did not completely cover the caries and left a small black hole, which saved the tooth from such dentists, but in another clinic. It's a pity for the time and money spent. I definitely do not recommend it.
Good dentistry. Doctors work professionally. Of course, the administrator did not talk to visitors like a non-commissioned officer. After all, this is the first employee that the client encounters
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Екатерина Шупикова
Level 6 Local Expert
July 26, 2023
Friendly, simple staff. I took a picture of the jaw, on a disk and paper. 10p 10 kopecks .
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Руслан Б.
Level 5 Local Expert
July 24, 2022
I liked it, excellent service, attentive and professional staff