Terrible, disrespectful, negligent attitude towards customers. We ordered a service to transport an 88-year-old grandmother home from the hospital. The order was completed within a day. Initially, we were booked for 15 o'clock, then they called us back and rescheduled for 16 o'clock. On the day of discharge, the Medical Taxi called back to confirm. As a result, they did not arrive either at 16 o'clock or at 16:30. When we called back, we replied that they had an emergency and, at best, would arrive by half past five. Question: if you have everything by appointment, and you are not an ambulance, then what is the emergency? Why weren't we warned right away, but only informed when we called back ourselves, without waiting? An old 88-year-old grandmother in a serious condition was marinated all day in the stuffy waiting! And as a result, we were forced to find another transportation option. Extreme irresponsibility and disrespect for a very elderly person. You understand perfectly well that your services are used by exactly those people who cannot be transported on their own in an ordinary car, but you absolutely do not care about all this! I do not recommend using the transportation services of this service!
See original · Русский
1
Show business's response
Екатерина В.
Level 3 Local Expert
February 9
Thank you for your help with transportation, for your courtesy, understanding and professionalism.
See original · Русский
Show business's response
виктория василевская Nika
Level 3 Local Expert
August 29, 2023
We express our deep gratitude to Dmitry Gorokhov on behalf of the E.V. Konyushko family for their high professionalism, tact, and humanity in providing assistance in transporting the disabled. On 08/28/2023, they were assisted in transporting my mother Konyushko N.V. from the city of Orsha to the city of Minsk.
Cheerful character, kindness and patience - this is professionalism in this matter. Thanks!
Sincerely, Konyushko E.V.
08/29/2023
See original · Русский
Show business's response
Максим
Level 7 Local Expert
February 13
They were transporting my father home from the hospital.
Everything is fine.
Thanks!
See original · Русский
Show business's response
Ольга Марченко
Level 3 Local Expert
September 7, 2023
Thank you for your help in transporting a bedridden patient from home to the 9th hospital and back. We used the services several times, everything always went great! Special thanks to Dmitry, who helped us with the transportation yesterday, for his help, support and sense of humor!
See original · Русский
Show business's response
Татьяна
Level 3 Local Expert
May 8, 2024
Thanks a lot to the guys, my dad was transported today by very polite and knowledgeable people, if you need more transportation only to you.
See original · Русский
Show business's response
Агата Б.
Level 4 Local Expert
August 29, 2023
We have chosen a convenient time.Everything is fine, strong, smiling, polite men. All in time, quickly. Without too much fuss and talk.
See original · Русский
Show business's response
Кирилл верховцов
Level 7 Local Expert
June 23, 2024
If you need to transfer a patient, please contact us here, professionals in their field work here
See original · Русский
Show business's response
Инесса М.
Level 3 Local Expert
August 31, 2023
The main thing was done: delivered from bed to bed. They helped me bring my things. We were about half an hour late, but we were warned about it in advance. It was hot in the car on a hot day
See original · Русский
Show business's response
Татьяна А.
Level 2 Local Expert
December 1, 2023
Everything is clear, fast, and polite. And most importantly, with humor)