So bad company! Operators are rude and not professional. They made mistake, but dont offer any solution. I regret for connecting this provider. I don’t recommend this company.

Andrey Yushin

Level 3 Local Expert

If it were possible to put 0*, I would put 0*. Well, as it is, I'll put 1* in advance. The worst provider! They were lured by optical fiber, high Internet speed, paid 2 times more than they had paid before, and in the end - in 30 days 4 times without Internet for a total of 9 (!!!) Days! The answers of the operators are absolutely incompetent - either the global apocalypse, the general repair of the cable, or something else ... and in the end it turns out that the cable fell out of the socket in the control panel of the building for 10 seconds! The last time we didn't wait for the specialists to be called))), but we went and repaired everything as a done connection.… Changing the provider!

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Рустам Муллагалиев

Level 2 Local Expert

I do not recommend contacting you if you do not want to get a permanent problem with the Internet instead of a high-quality service. Due to the fault of their installer, he was left without Internet for two days, during which he was forced to guard their technicians, even the approximate time interval or day was not reported, the assurances that they would contact in advance and coordinate the time turned out to be a gross lie, no compensation or apology was received. It would seem much worse, but then they knocked from the bottom, due to a power surge, half of the city was left without Internet, they do not provide any specific information about the time of elimination, they lie every time even about their vague deadlines, technical support simply sends boilerplate answers, saying that they do not have accurate information, i.e. communication the company is missing as such, they promise some bonuses and recalculation, but, of course, without specifics, I am more than sure that they will also screw up with this, which will cause another wave of negativity. A week has passed since the accident, there is still no Internet and it is unknown when it will be.

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Megaline

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