Mercure Bukhara Old Town
210 reviews
April 16
Great design. Big rooms, nice pool and spa. Only minus cold floor in the bathroom. Best hotel in Bukhara
1
March 16
Excellent service, nice rooms, very good restaurant. And wonderful sauna!
1
November 4, 2023
For the food they offer the price is extremely high. We had meat, which was not hot, and sweets, that were from the day before, i think. In general for the price the place is not worthy enough
June 2, 2024
Nice place
3
May 6, 2023
Best place in Bukhara by far...
3
May 17, 2024
Otlichno
1
January 27, 2023
Beautiful and cozy place
1
April 11
Lovely restaurant the restaurant is on the third floor of the hotel. Picturesque interior, friendly waiters and receptionist. Perfect cleanliness. Very tasty local cuisine, neat serving. I highly recommend a salad of crispy eggplant with burrata, a lamb shish kebab and an appetizer with a fermented milk drink chalop. The prices are reasonable for such a quality of service. I recommend.
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May 9
The location is ideal for a tourist trip - a 19-minute walk to historical sites. The rooms are cozy and authentic, with an open-air courtyard, a cozy clean swimming pool, a hammam, and a sauna. Spa treatments. The staff is friendly, courteous, and diligent. The service is good and prompt.
Subjectively, there is little choice at breakfast. But you definitely won't stay hungry.
A wonderful pilaf next to the hotel - clean, tasty, with a traditional flavor. Pilaf is served until 14:00
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March 29
The hotel is wonderful. A warm welcome from the front door to the room door. It's very cozy in the courtyard. It's like an extension of your apartment. The food is delicious. Friendly staff. Clear. What else do you need for a good rest?!
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May 11
This is by far the best hotel in Bukhara and probably in the whole of Uzbekistan. New, clean, located in the very center, the breakfasts are varied, the staff is friendly and will help with any request. Book without hesitation!
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April 17
The best hotel in Bukhara, definitely!!! A wonderful spa complex. Attentive staff! Everything is tasteful, attention to detail, stylish! I want to go back. I definitely recommend staying there!!!
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March 18, 2024
I liked everything, which is very rare!)
The location is 10 minutes walk to the main pedestrian street of the old town, there are many shops along the way.
The staff is very polite and helpful (security, reception, staff at breakfast and spa). Our wishes and requests were fulfilled with lightning speed.
The room is spotlessly clean and tidy. Comfortable pillows and a chic high and hard mattress. Quiet at any time of the day, I slept very comfortably.
A lot has already been said about the beautiful interior. I was especially pleased with the spa area. A gorgeous pool, cleanliness, pleasant smells everywhere, a powerful hammam, which was turned on personally for us.
The breakfast was also pleasant, the choice is small, but everything is very tasty and made of high-quality products, the coffee is also very decent. The veranda was closed, but still the view of the city is beautiful.
If you find fault, there is not enough towel rail in the bathroom, in the cool season it is cold in the bathroom, and swimsuits do not dry after the pool. There was also no hair conditioner or body lotion in the room. After the pool, this is especially desirable.
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2
December 13, 2024
The hotel is 15 minutes from the center, on a quiet street. The interior in the lobby is in the national style. A very nice and lovely patio. The rooms are stylish and cozy.
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April 3
A great stylish hotel a little further from the center. We took the Privilege number, we chose it based on the photo, but in fact the number turned out not to be like in the photo, even though it was of this category. But less interesting (and this room implies good sound insulation. But! She wasn't there) We could hear washing in the next room and running water. People are talking.
Nice SPA, good breakfasts, but not great. But I really liked the Saffron restaurant on the menu! Everything is delicious!
The service is friendly.
In general, except for the sound insulation, everything is fine. Instagrammed stylish hotel.
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October 14, 2024
A great hotel on first impression. We stopped for dinner at their restaurant, after a whole day spent in Bukhara.
The lobby looks great, the interior is super.
The restaurant is open until the evening a la carte. The waiters and in general the service is excellent. A wonderful extensive menu. Everything is very tasty, the portions are large. I liked everything very much. I will recommend it to friends coming to Bukhara!!
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1
April 18
Excellent location, in the very center, solid 4* hotel. An excellent restaurant, they say it took the 1st place among the restaurants in hotels in Uzbekistan in 2024. The quality of the dishes and the serving are similar. I recommend it to all experienced tourists who value their time and plan to see and learn as much as possible!
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November 26, 2024
We would like to sincerely thank the hotel's administrator, Timur. He was recognized as the "best employee of the year" last year. Fully justifies this title! He is a very friendly, attentive person and a wonderful professional. Throughout the rest, we felt his sincere care. He helped us feel comfortable in the hotel and advised us very competently on all issues related to the city. We will recommend only this hotel to our loved ones, it has high quality service and excellent staff!
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1
December 8, 2024
A decent hotel with good staff. If most of the hotels in Bukhara are authentic, then this one is Europeanized. In the common areas you are in an oriental theme and in the rooms in the usual comfortable environment. I liked everything.
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July 15, 2024
the service is excellent, the staff is pleasant, the best hotel we've ever been to, the food is delicious, the rooms are spacious and comfortable, the guys are very kind! they helped, a very good pool (but it smells very much of chlorine) + there is a sauna and a hammam
on arrival for the second time they brought a plate of fruit
in general, a very cool hotel with a pleasant atmosphere
, I advise!!!!!
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1
November 10, 2024
A great hotel, with a beautiful interior. Friendly and helpful staff. A good varied buffet breakfast. A restaurant with a rich menu. Spa salon, gym. Cozy rooms.
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1
May 5, 2024
A very beautiful hotel. Everything is comfortable. Swimming pool. The breakfast and the restaurant are delicious. National cuisine. Isn't that what you came for?
The staff is very attentive and friendly. There is an ATM in the lobby for currency exchange. But you can also pay with rubles for the QR code.
The old town is 500 meters away. There on foot or by taxi. You can go back in an electric car.
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February 16, 2024
Very. A VERY good hotel of the ALL chain. Probably the best of all the Mercure hotels I've been to. I was captivated by the architectural design of this building. The building is modern, but it creates a very good feeling of antiquity. The renovation is very fresh. An aesthetic pleasure for the tourist. Wherever you look, the postcard. The SPA area is also designed in oriental style. Nicely. Very beautiful!
I will definitely stay at this hotel again if I ever find myself in Bukhara again.
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1
August 7, 2024
A new hotel! Stylish and with oriental accents! The staff is trying) all issues were quickly resolved! SPA small pool, hammam is not bad! The massage is normal. The restaurant with a terrace- we really liked it. And there is an ATM in the lobby where you can change currency into soums.
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2
October 31, 2024
We really liked the hotel! Architecture, interior design, room, service and staff!! Kids pool wow!! But I didn't like the breakfasts at all! It's not worth the money! It 's not delicious , it 's not hot , and it 's not even warm , except for coffee !
After four hotels in Uzbekistan for less money in different cities, I can definitely say that it's a three!!(
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June 15, 2024
A wonderful hotel. A very comfortable bed. , delicious and varied breakfast, there is a summer terrace. We also used the swimming pool and the hammam. The staff is beyond praise: friendly and helpful reception staff, attentive waiters in the restaurant. I recommend it!
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January 3
Nice hotel, there is a swimming pool, sauna and hammam. The breakfasts are delicious and varied. Convenient location. I recommend.
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March 20
A very comfortable hotel with a pleasant atmosphere, also on the 3rd floor there is a Saffron restaurant with excellent dishes and pleasant staff.
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1
October 30, 2024
I was unlucky enough to stay at this hotel from 16.10 to 18.10 2024.
In October, we had a vacation with my wife in Uzbekistan. The plan was as follows - Samarkand, Bukhara and their surroundings. Since the trip involved the absence of the sea, an important factor was the availability of a good spa with a swimming pool. In Bukhara, the Mercure turned out to be such a hotel. We are familiar with the Assog grid quite well on trips around the world and therefore did not expect an ambush, and even from a hotel of this level.
Upon arrival (16.10), in the evening we go to the spa. Everything is decent, sauna and hammam. Large swimming pool, built-in Jacuzzi area. It was evening dinner time, so there was another Frenchman in the spa besides us. After warming up, I go into the Jacuzzi and turn it on. A lot of bubbles and foam appear. I don't know why, but I feel uncomfortable and decide to swim in the pool. The movement takes place through a zone of bubbles and foam. As soon as I found myself in the center of this zone, when I inhale through my nose, I get a chemical burn of the nasopharynx with chlorine vapor. My wife was also going into the pool at the moment. We fly out of it like a bullet, but the result is already there. It feels like I've got a severe sore throat. My head hurts, blood vessels in my eye burst. The reception was immediately warned about this danger. Apart from gasps and sighs, no help was received. Then two days of running to the doctors, in general, the rest was ruined.
The situation with the company's head office is indicative. Almost immediately I wrote a complaint to the company, the response was instant. "Like - how inconvenient, what a pity. We will immediately conduct an internal investigation, sort it out and contact you and resolve everything." Then, apparently, they saw that they were from Russia and that was it. Silence.
There is discrimination based on nationality. Probably, they came to the concentration camps later with similar actions. I put a cross on this grid.
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4
1
April 30, 2024
This is a great hotel! The service is at the highest level, the staff is very attentive, they solve all issues without delay. Comfortable mattresses, clean rooms. Nice spa, hot hammam. Very tasty breakfasts. Convenient location, all attractions are within walking distance.
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1
April 20
I want to say right away that Bukhara is beautiful. The hotel is nice, but.. You will have to walk along a dusty, ugly street without a sidewalk for about a kilometer to get to the nearest beauties. You can tolerate it if you don't have the heat. But it doesn't happen here without the heat.😎
The veranda is beautiful. Breakfasts are expensive, and you can eat much cheaper and tastier in the city.
Accommodation is expensive, considering the location. We went to another hotel on the last day.
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April 30
I liked the hotel! The staff is friendly and helpful. They respond quickly to any request. The room stock is tired, but nevertheless everything looks harmonious.
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July 17, 2024
New hotel, great rooms, great and friendly staff. Everything is very beautiful and in the style of the old town. One of the disadvantages is a monotonous breakfast, although decent. I recommend not paying for breakfast in advance, but paying after the fact. The price is the same.
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October 28, 2023
Just the best! Beautiful building, interiors, beautifully executed architectural project of Arc bureau, good massage, hammam
Very good breakfasts and delicious cuisine in the restaurant.
Especially pleasing is the atmospheric music on the balconies.
In general, it's just aesthetic and tactile ecstasy and a gift. Very well done hotel and service. I really want to come back.
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3
August 21, 2024
The hotel is very beautiful. The room is relatively small, but you can have a great time in the afternoon if you arrive in the hot season. A wonderful restaurant at the hotel, a rooftop area, other hotels don't even want to check.
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March 27
What can I say here: if you don't want surprises and comfort is important to you, then choose the Mercure, after all, it's a chain, and the guys adhere to the standards. And if you want to plunge into something more authentic and adventurous, then the center is full of guest houses)
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December 1, 2023
A great new cozy hotel with a local flavor, but modern. Everything is clean! The breakfasts are delicious! Fast internet connection. Service - well done!
Historical sites are 10 minutes away on foot!
Of the small disadvantages - dirty windows and hot water to have, you need to drain the water for 5 minutes)
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April 7
Great hotel. The rooms are spacious. Nice rooftop restaurant. The food is delicious. Good breakfasts. Convenient location, not far from the main attractions. There is a swimming pool.
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December 3, 2024
Lovely hotel, in a quiet area. A taxi to the center costs 1-2 dollars, but you will get comfort from staying in a fresh, modern hotel.
Restrained Moroccan style.
The bathroom has Underfloor heating, but for some reason it was turned off at the end of the stay (you may need to ask the reception to turn it on).
Very good breakfasts, but I would change the grains in the coffee machine for medium-rare Arabica, because it is a little bitter.
I did not like the massage, the master did it with his hands after a walk in the fresh air with a cigarette, this is unacceptable.
For such a chain hotel, it is still better to bring foreign craftsmen from Thailand or Bali.
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December 19, 2023
The coolest hotel!
She gave our family an unforgettable experience. As soon as you enter the hotel, you feel the hospitality and comfort. Thanks to all the staff of the hotel, you are the best of the best. Excellent breakfasts and a restaurant. I would also like to mention the spa area, which will give your rest an unforgettable feeling.
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February 5, 2024
A cool hotel, everything is of high quality, even the expensive fragrance that permeates the entire hotel). The furniture, cleanliness, hammam, massage services, breakfasts, and the whole restaurant at the hotel are all at a high level. I recommend. I also recommend hookah and local Uzbek wine in the restaurant. The dishes were delicious too. And the guys, the waiters and the hookah man, are professionals
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February 5
We had a wonderful time! Sophistication in everything!!!
Beautiful interior, the room deserves to live in it!!!
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January 12
Overall a good hotel, spacious room and good breakfast. But there were also disadvantages: a wet sofa in the lobby, a cot instead of a bed for one with three beds.
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July 1, 2024
The best place in Bukhara. The hotel is new. The staff is top notch, the restaurant on the veranda deserves 5 stars. The hammam, the pool are all fine. Made our trip great
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June 6, 2024
Nice hotel, 10-15 minutes walk to the old town. It fully justifies its 4 stars. There is a swimming pool, a hammam. Breakfast is also for 4, without frills, but it's enough. I didn't take any chances, I had lunch or dinner at the hotel the same way. Fortunately, the Saffron restaurant, where breakfast takes place, is open until 23.00.
I lived in a Suite, the interior has a local flavor. The room has everything you need (kettle, coffee machine, two bottles of water).
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December 29, 2023
Great hotel. Very spacious. Inside the rooms, common areas and a huge swimming pool. Everything is thought out. Great beds with perfect mattresses. A rich breakfast for every taste. And the staff is very hospitable and unobtrusive.
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December 3, 2024
the best hotel in Bukhara
firstly, the network,
secondly, is relatively new
, and thirdly, there are no others anyway
1. A wonderful spa area, which is usually empty. The pool is relatively large. two saunas. spacious
2. The restaurant is beyond praise. the cuisine is both European and national.
of the cons, the staff at the reception is a little slow to do everything
but there is the sbp and the world. in general, I recommend
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May 9, 2024
A new modern hotel with a spa, swimming pool and hammam, an excellent restaurant with a veranda and delicious food, and attentive staff. I recommend it for the guests of Bukhara!
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April 15
A wonderful cozy hotel with friendly staff and stunning views of the city
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November 16, 2024
A great hotel. Friendly staff. Beautiful interiors. The rooms are clean.
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