The communication of the logistician leaves much to be desired!
I ordered the doors of invisibility.
The installers installed the doors normally, but before installing, I warned them that the doors were for painting and gluing.
And in this case, the fittings should not be put on!
but they put it on and did not take it off.
Now, to re-call and they have removed all the fittings back, they ask for money, since this is a type of re-call.
The doors are not worth a penny anyway, the installation of 3 doors is 400 rubles
and a repeat call for 5 seconds of work is another 50p
But the most interesting thing about this whole bunch is that the installers turn out to be not this company at all, but just left-wing independent workers.
I will attach a message below how the manager of this company communicates
It turns out in the dry residue:
The logistician understands that the mistake of the installers is that the fittings are usually removed (I also clarified with other installers, all as one said that the fittings are always removed!!!!)
And they still demand to pay for their mistakes?
Is everything okay there?
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N
Level 4 Local Expert
November 1
Very poor logistics, unprofessional craftsmen, managers who will promise you everything "next week"
Installed the door in May, the platbands were not installed, no one warned about this in advance.
After a month of calls to the company, it was possible to call the master, who a month later installed the platbands, which came off after an hour, and at the end of August (!) noticed that the lock was poorly scrolled, and the platbands, of course, were not fixed.
On November 1 (after 2 months of calls), we managed to come to an agreement with the master, who had to prove that the door lock did not work well, after 10 minutes of controversy, we managed to prove that the lock really did not work well and it needed to be changed.
If you have an extra 5 months to install the door, then I advise you to contact this "company"
P.S. Perhaps this is the worst work of the craftsmen and the company that I have come across, I do not advise anyone.
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Татьяна Тарасенкова
Level 3 Local Expert
November 20
Thank you for a job well done! A large selection, as well as perfect door quality, professional installation. We were very satisfied.
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Климович А.
Level 3 Local Expert
November 11, 2023
From the bottom of my heart I want to thank the friendly staff of Metropolis (special thanks to Elizabeth, Irina, Pavel, Alexander, Igor, Tatiana, Olga) for their sensitivity, responsiveness, human kindness and professionalism. The work on the installation of the exterior door in the apartment is carried out with high quality and in the shortest possible time! I want to wish you success in your work, happiness in life, health and a peaceful sky! THANK YOU VERY MUCH!!!!
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Вадим
Level 3 Local Expert
November 16
I do not advise you to apply! They break deadlines, feed them with "breakfasts". No specifics. At the conclusion of the contract, they promise mountains, but in the end it's a complete mess. We ordered doors - as a result, without doors for almost six months, If you want problems and adventures, you are here!
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Валерия Чеботарь
Level 5 Local Expert
July 8
Terrible service. The company is only interested in signing the contract, then you need to call and ask for the installation and hear "in a week" everywhere. At the moment, a door has been installed without a mirror, which I have been waiting for for a month, because it was broken. I applied to this salon only because they promised a quick installation, as a result, they have not been installed since May 27. I advise you to look at other salons
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дима
Level 2 Local Expert
June 18
Everything is great! The consultants explained everything in the store, the measurer came to take measurements after 40 minutes as they left the store.they promised to install the door within a week.I will unsubscribe as soon as it is installed
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Павел
Level 11 Local Expert
October 20, 2021
A couple of months ago, we ordered doors for the office in the Metropolis salon. We would like to thank the company's employees for their excellent work. The managers helped to choose a reliable and stylish door for the office and place an order promptly. The measurement and installation were very fast, neat and not noisy, and most importantly, all the garbage was removed after installation. Many thanks to the company for the quality work done. Now the office is under reliable protection!
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Сергей Минск
Level 5 Local Expert
January 27
A great place to buy an entrance door. There is a large selection for different wallets.
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Александр
Level 12 Local Expert
January 31, 2022
A large salon of entrance and interior doors, polite and experienced managers, professional installers. A high-class master Alexander arrives promptly for the measurement and advises and explains everything in detail, immediately concludes a contract. Thanks a lot to the company, I will advise my friends.
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Вадим Трофимов
Level 11 Local Expert
December 13
They can cheat. I do not recommend it.
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200616 Сухоцкий
Level 8 Local Expert
January 8
I haven't been there yet, I will visit tomorrow, but in terms of communication with managers, I am quite decent.
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Артур
Level 15 Local Expert
November 8, 2023
In general, I was satisfied. The entrance doors were installed within the agreed time frame.
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Михаил Малиновский
Level 9 Local Expert
January 21, 2022
High-quality doors, a small salon, but the choice is huge, I recommend visiting and ordering! The installation is excellent, there is an internal installment plan!!!!!
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Алина Кудряшова
Level 2 Local Expert
August 31, 2021
I was looking for an entrance door to the cottage, I needed one that was both beautiful and durable, and the crooks couldn't get in, I found it in metropolis, ordered it online. They brought it, delivered it, and the prices are reasonable. The sizes are different, I am quite happy with the company, I will contact you again as soon as the turn comes to the apartment. What is especially pleasing is that there is a large selection and you do not need to look for other people who will deliver and bring.
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Тамара
Level 6 Local Expert
November 28, 2022
Everything is fine. Both the assortment and the services. Everything is clear and prompt.
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Sovest_Kota
Level 18 Local Expert
March 7
A lot of branded clothes
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Alexander Chernoguzov
Level 6 Local Expert
June 8, 2021
Excellent interior doors. First of all, thanks to Irina, a competent consultant. Thank you very much to her and the whole team! I am very satisfied with both the quality and the price!
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Анастасия Подгурская
Level 6 Local Expert
June 22, 2022
I liked the salon, there are many beautiful doors + the staff are pleasant, they suggested it right away
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Елена Бир
Level 4 Local Expert
January 29, 2020
During the renovation, it took a long time to choose between manufacturers of interior doors. Honestly, there are sooo many of them on the Belarusian market, a lot of offers, promotions, etc. Knowing about marketing methods (we studied at the University), we decided to trust only the reviews of friends and acquaintances who have completed repairs and can already advise "in practice". Many friends recommended this company. We listened, ordered and were very satisfied with the work done. The result is cosmic. The doors are very high quality, the installation is "on the conscience!" and, of course, I bribed the competence of the guys. We also had the slopes repaired with an additional service. Well done! Prosperity!
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Петр Б.
Level 3 Local Expert
February 27, 2020
we are doing repairs in a new building, there is not much money, but I want to do it well and beautifully. My wife found metropolis on the Internet, went to the office and was pleasantly surprised. The price is good and the choice is great. The installation was done efficiently. Prosperity to your company!
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Марина З.
Level 6 Local Expert
May 8, 2020
I decided to replace the old entrance doors to the apartment with modern ones. From what I found in Minsk online stores, I liked the assortment, prices and range of services in Metropolis the most. As they say, everything is in one bottle. In appearance, I liked the Porta model. Yes, and the price is quite adequate, it does not go off the scale. The store's consultant recommended reliable fittings. As for the measurement and installation, there are no complaints at all. All work is done quickly and efficiently. I am satisfied with the result. I was not mistaken with the choice of the company. It will be necessary to order interior doors from them. There are very beautiful models on the site.
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Вероника Семенович
Level 10 Local Expert
November 25, 2019
I chose this company because I was looking for good value for money. And I wanted to get good doors so as not to redo them. In my case, the quality won, and the price... The company practices interesting promotions, ordered an interior and entrance door and received a 3-year warranty as a gift. At all stages of communication with this company, I observed a high level of work: from ordering and paying with the manager, to the work of craftsmen who did everything "as for themselves". Professionally, accurately, efficiently and politely. The doors are not only beautiful, but also functional.
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Наталья Бурыкина
Level 8 Local Expert
October 8, 2020
The salon sells Torex doors. I am very pleased with the quality of my new door, beautiful and stylish. The prices are above average, but match the quality.
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Дмитрий Звездный
Level 4 Local Expert
September 17, 2019
I regularly contact the Metropolis company since I work in the field of construction and repairs, I recommend this supplier to customers. As practice has shown, you can trust a company without fear that you will be let down in terms of timing or quality of goods. For several years of cooperation, there have been no complaints, rare delays in delivery are usually compensated with discounts and other incentives. I recommend the company to cooperate.
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Fi.vaVi
Level 8 Local Expert
January 6
I bought good, odorless shorts for the cottage
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Слава Потеряев
Level 7 Local Expert
June 25, 2021
I am very pleased with the work of the installers.Two people arrived, widened the opening, installed the door, and removed the garbage.Thanks!
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Александр П.
Level 2 Local Expert
December 31, 2019
I bought a small studio apartment and am doing repairs. I was going to order bathroom doors at Metropolis, but when I told the manager what I needed and what I needed, he recommended folding book doors. I did not dare to install it myself, I ordered the installation. I am very pleased with the result – it looks stylish and saves space.
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Юрий К.
Level 2 Local Expert
August 28, 2019
We ordered the door from the METROPOLIS company, we liked everything, we picked up what we wanted, the door was brought as agreed. Thanks to the guys for the work