Могилёвская детская поликлиника № 1

4.5

538 ratings

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Евгения Абраменкова

Level 2 Local Expert

I would like to leave a review about the work of the children's polyclinic No.1 in Mogilev. There is no claim to the work of doctors. BUT there is a big claim to the organization of an appointment with doctors of a narrow profile. The child has a high fever, an ear ache - the registry says that there are no coupons for ENT. Go to the pediatrician. If you managed to get to the ENT using an additional coupon, then you sit in line for 1-2 hours, since there are a lot of people for one doctor who comes for several hours. There is absolutely no organization in terms of the availability of coupons to specialists and terribly long queues. Lack of specialists.

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Kubin Sergej

Level 2 Local Expert

I am surprised by the attitude of the doctors. We are kings, you are slaves. Today we went to the neurologist with the child, the nurse seems to be polite, but she is also sarcastic. In front of me, he discusses others, saying that they complain that there are no coupons, but they themselves do not come to the reception. The neurologist was unhappy, I came with a one-year-old child, to the situation when I called an ambulance for a bruise.: And you, Mommy, call an ambulance right away. And to finish reading, dear neurologist, what is written in the discharge from the hospital, is not fate? We still need to respect people, dear doctors, we are the same as you, accomplished people who have their own thoughts and principles, I will not tolerate such an attitude, although it was an implicit open dissatisfaction, but I think it should be stopped. Patients are silent, and doctors get away with a lot. Don't be silent.

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Валерия Александрова

Level 2 Local Expert

There are no words, only emotions, what is going on here at all, the situation today, it's the turn to the orthopedist, I came to him, so do you know what answer I got? Scaliosis is not serious, I have it too, so what? I mean, so what??? You are a doctor who is engaged in treatment and not persuading me to agree that everything is fine with me. I gave some kind of piece of paper for a picture, went to do it and spent about an hour on it, as a result, the woman who takes the picture sent back for a referral, no responsibility, who recruited these doctors, probably just anyone …

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Андрей Павлов

Level 4 Local Expert

Good doctors, very modern repairs, all the equipment is modern, the design inside is wonderful for small children

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Инга Кузменко

Level 10 Local Expert

Excellent location, polite and competent staff, cleanliness and comfort are created for visitors, and this is important!

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Аннушка

Level 8 Local Expert

It's a very long time to wait for a doctor's appointment. You need to go to the dentist to hell in the middle of nowhere (and this is for the sake of a regular medical examination). A small life hack: when passing a medical examination, it is better to make an appointment for a paid appointment with a specialist in the same clinic - you will save time and nerves, and the price does not bite.

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вероника макушева

Level 2 Local Expert

I would like to express my gratitude to the doctors and nurses of the Children's Polyclinic No. 1 for their high professionalism, responsiveness and politeness. And I also want to express my deep gratitude to pediatrician Grishanova Svetlana Gennadievna for her attentive and sensitive attitude to her patients. Very polite, competent, tactful.(in general, like all specialists of this clinic) Thank you to the administration for such people and professionals!

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Анна Данилова

Level 8 Local Expert

A good clinic, but... what surprised me very much is that there is never toilet paper in the toilet, the water is cold and this is a medical facility!!! I often go to St. Petersburg, so wherever you go, everything is present in the toilets, the level is immediately visible! There is something to strive for!

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Алексей Аристов

Level 3 Local Expert

I arrived at the clinic after school at 14:30 to get a certificate, waited 3 hours, took an additional coupon, periodically asked when my turn would come, but no one could tell. The man came with an additional coupon, and also for a certificate, but he was accepted earlier. I do not know how they determine who will go first.

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ольга р.

Level 2 Local Expert

I was recorded with the child to the ear, we came to hear instead of providing assistance that the doctor had gone on sick leave, there would be no reception, they did not consider it necessary to warn and this is not the only case already. You spend money on a taxi, you pull a child in the heat and instead of helping, you spend your nerves.

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Дмитрий Дмитрий

Level 8 Local Expert

I will not reveal anything new if I say that this is an ordinary polyclinic, but with fresh repairs, normal maintenance, standard queues depending on the time of visit. I wish you not to get sick and visit less often, Good health to everyone.

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Мила Севостьянова

Level 9 Local Expert

The clinic has become much better than it was before. The staff remained the same. Everyone is friendly. Registration is carried out by coupons. Everything is clear, there are no questions.

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Максим Новитский

Level 5 Local Expert

I came to the dirty zone during the working day, sat in line and was eventually told to go to another office because they work until 13:30, well, this is too much, please accept if I came at 13:00 and waited in line. That's the attitude towards customers here, I'm very upset.

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Alex i.lover

Level 6 Local Expert

After the repair, everything became super! An electronic queue is generally a necessary thing everywhere! We solve all issues quickly with children and don't sit there for hours...

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Ан Гри

Level 5 Local Expert

It's a good clinic, but we come to donate blood with a newborn baby to the laboratory, next to the X-ray room, where children who are sick are sitting.

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Яна Л.

Level 2 Local Expert

the polyclinic may be normal in itself, but the staff is something with something, at the 12th precinct doctors do not notice patients sitting at the office, ignore, roughly speaking, reproach the diagnosis written in the outpatient card, as if with this diagnosis you are nobody and you do not have the right to anything, you cannot wait for an appointment with doctors, through six months ago, they just called for an appointment with an orthopedist, and an orthopedic assistant who came to the radiologist's office began to show how I stood with my back (scoliosis) that is, there is no respect for patients to order an extract from the card, it is to drive from the registry to the doctor, and he says that he could not go but call and order about the registry in general, I am silent, patients are being distorted, although there was nothing like that on his part

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Ирина Ковбович

Level 13 Local Expert

A good building, renovated, convenient location, but queues... As they were, so they remained (

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елена орленко

Level 13 Local Expert

I am very pleased with the repair, the electronic queue and the informative scoreboard. It's cozy, even waiting in line doesn't bother you. I want to express my gratitude to the doctor of the 2nd precinct, Olga Bulina!!!

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светлана д.

Level 4 Local Expert

The clinic is new, but the queues have remained the same.Two to three hours of waiting to get to the doctor's appointment.You can't get to narrow specialists at all.

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Виктория Ф.

Level 5 Local Expert

+there are many diverse doctors in the state - to get to them, you need to stand in line for half a year (they were observed in another clinic, there were not enough specialists in the staff, but they gave directions to other clinics for the next month)

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Гражданин 1

Level 2 Local Expert

A very good clinic, kind and good doctors, modern equipment. They are treated politely at the reception. Since my children belong there, the medical staff is very good. Modern renovation, electronic queue (no need to wait long).

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Наталья Е.

Level 9 Local Expert

A good clinic. A separate clean and dirty area. It is possible to get through to the reception and communicate politely. Pediatricians and doctors at occupational examinations are also polite and pleasant, besides being professionals.

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мария

Level 12 Local Expert

The record to the doctors is very large , the quality of customer service has become better than it was , good staff at the reception and as much respect the doctor Bychkova and the nurse are polite , they will never be rude , they will tell and explain everything just super thanks to them for their work

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Nastya :)

Level 4 Local Expert

The advantages among other polyclinics can only be attributed to the updated appearance of the polyclinic. This is the first time I have seen that the diagnostic department jointly organized the delivery of tests (UAC, OAM, etc.) and an X-ray room. So you're waiting for a scheduled blood donation among endlessly coughing, expectorating children and teenagers. The result of the UAC should be waited for almost 2 days. To give a child a biochemical blood test, it is necessary to make an appointment in the treatment room in advance (there are no reagents). The waiting time is more than 3 days, i.e. a senseless waste of time, riding / walking back and forth. To get a 10-15-minute massage for 10 days, there is a queue per month, if not more. They don't really want to prescribe drugs that can be obtained under the benefit. If you don't know the list yourself, you'll buy it. If you call a doctor at home, they prescribe tests. You need to go to the reception separately for the direction. No matter how many times I visited the doctor, I never had any forms with me. It is impossible to get a scheduled appointment with doctors such as an orthopedist and a neurologist. After birth, the child could get an appointment with an orthopedist for the first time only by 7-8 months (in turn, respectively). In conclusion, I would like to add that the online recording also wishes for the best. 2-3 people can be recorded at the same time, and if there is also a "live" queue, then the run from the appointed time can be about an hour. If the health of your child is important, it is much more convenient and calmer to go somewhere else for a fee. I don't see any point in visiting a polyclinic at all.

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Кристина

Level 14 Local Expert

Finally, I waited for the moment when I could walk on 3 floors, and not crowd into one aisle for all possible procedures. An electronic queue, a separate office for "I just need to ask", a pharmacy - I am very glad that this structure has expanded and now everything is very convenient and spacious, and most importantly separate.

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Дмитрий Бездников

Level 11 Local Expert

The building is new and the queues are old . what is the purpose of the time stamp issuance system if it is not respected ?!

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Анастасия Ковганова

Level 9 Local Expert

Grishanova Svetlana Gennadievna, Oksana Nikolaevna, Ekaterina Nikolaevna thank you very much for your work.

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Таня Иванова

Level 8 Local Expert

The clinic is large and spacious. The electronic queue is a plus, but there are still small delays and especially dead ends at the reception. The doctors have met very good so far, it is clear that they love children. An orthopedist, a neurologist, a speech therapist, a pediatrician of the first section and a nurse are all very cool, kind, understanding, tell everything in detail and are very attentive to the newborn. There is also an ultrasound of the heart in the clinic, which is also a big plus. If only the receptionist had been more polite...

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Екатерина Одинцова

Level 11 Local Expert

The clinic is beautiful and modern.The doctors are polite, the receptionists are polite girls.I liked everything.What I like separately is our doctor Kristina Olegovna and the m/s at the site will tell you everything and tell you thanks to her)

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Татьяна Булчинская

Level 9 Local Expert

Modern clinic, cozy and comfortable. The doctors and nurses are polite, and I gave them 5 stars. One minus is the rudeness at the reception, or maybe it just came across like that. Every mood happens, but you need to leave it at home. But in general, the assessment is good of this healthcare institution!)

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Наталья Костина

Level 2 Local Expert

This is not a clinic, but a madhouse. To give a child tests, you need to make an appointment with a pediatrician (everything seems logical), but the next appointment is only in 2 weeks! And that's just to take a direction! Then hand it over and wait in line for 2 weeks for an appointment again?! After the hospital, the child needs a surgeon, there is no record! When I call the reception desk, they hang up! I constantly have to travel just to make an appointment with a child! We have been waiting in line for Laura for more than 3 hours. And this is with a 2-year-old child!!!

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Nikolai Dushenko

Level 7 Local Expert

The doctors may be good, but the attitude of the hospital staff is terrible. Well, it's clear that no one wants to work today. But to put yourself higher than they are, it concerns many nurses, and even more so nurses ... Let them do it, qualified employees will not be so insulting.,,

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fork

Level 6 Local Expert

The clinic is good, the doctors are kind, they treat well, I usually have a waiting time of about an hour, so the minus is very clean, the repair is good thank you that we have it

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Жуля Жульенушка

Level 11 Local Expert

Today we were referred by a neurologist from another clinic. The impressions are positive, the friendly staff at the reception desk. I liked the appointment with the neurologist Andreenko V.O., the friendly and pleasant doctor, the nurse is also pleasant and responsive. I liked the situation in the clinic itself, the repair is pleasing. I am pleased with this attitude and the situation in the state polyclinic!

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Елизавета Попейко

Level 6 Local Expert

It could have been better, the building was changed, but the staff remained..

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лариса л.

Level 6 Local Expert

The building is new, large, of course it is good and convenient. But everything else is just a nightmare.. After the child was discharged from the hospital, it was necessary to retake the tests in a week, they were able to take it in THREE weeks, to find out the result of the ticket to the pediatrician, you need to wait two more… It is also not possible to get to narrow specialists. There is a separate story about queues and the inability to get through. Previously, they were served in 4 polyclinics, there are always coupons for all doctors, why this clinic is a mess is not clear.. And what is the purpose of an electronic record if there are no coupons there.

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Ольга Станкевич

Level 6 Local Expert

It's hard to say yet... After moving, in order to make an extract, you need to make an appointment at regular hours, before you called, ordered and picked up at the reception... The nurse calls, clarifies the information for medical examination. I made an appointment to see an ophthalmologist. They passed at the appointed time, while making an appointment with a pediatrician in advance to take a certificate to the camp, it is necessary a week in advance.... Although they gave an additional coupon when they came to the clinic, in general, so far something like that

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Игорь Яковлев

Level 5 Local Expert

A gorgeous polyclinic. I took my grandson for more than a month for procedures. I was satisfied with the attitude.

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Павел

Level 18 Local Expert

I put 5 not only because of the service, but also simply because I see angry aunts, moms of the year, fathers of wrestlers in the comments. The assessment was corrected because I was previously dissatisfied with the work of the registry. And I had a joint with an electronic queue. Fortunately, everything has been working stably lately. The general attitude is good. Apparently there is work with the staff. Next, for those who read the comments at all. I know the nature of people. If something is bad, you should take it and angrily scribble in the comments. Taking all his will of the zmagar and the warrior in his fist. Showing his sinless essence))) But if everything is fine, why put an objective assessment? Really? Why write kind words that would at least be pleasant? And yet, I think if there is an unpleasant dislike and disaster specifically, you need to take a complaint book, calmly. Without emotion , roll out seven volumes of your comments and wait at home for a response from the organization. I hope that after some time, the service will be even better. A new clinic, good specialists... Everything is much better than in many others, and there is such a concentration of malicious one-day commentators.... The paradox))

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Александр Корунный

Level 30 Local Expert

The best, new polyclinic in the city,compact ,very,homely,atmosphere,wonderful staff , sensitive management,when contacting, issues will be resolved in the near future

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Елена С.

Level 9 Local Expert

I'm just happy every time I visit. The queue is on time, finally! You come at your own time and don 't sit in line for an hour . The staff is polite, the specialists are good. There is nothing to talk about repairs, a new, modern, clean, comfortable clinic!

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Кирилл Афанасьев

Level 5 Local Expert

In principle, everything is fine except for one huge BUT... A teenage doctor, a combination of words that strikes terror into people's heads, is the kind of person who will never understand that regulating the queue is his duty as an admitting doctor, it is not the duty of the queue, patients should not know how it works, it is the duty of a DOCTOR. The staff has become much more qualified compared to the old clinic, with the exception, of course, of a teenage doctor. Why, if I am scheduled for 9, should I stand in line with additional coupons until 12, the doctor should run additional coupons and time coupons in turn, and call the latter by name, and not wait for them to come in themselves. I have not written a complaint yet, I will write later, suddenly he will also be offended, he will not let me into the office at all!

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Павел

Level 5 Local Expert

Great place! New. As for introverts, it's generally great, I took a coupon for tests in an electronic "booth" and walked calmly past the registry with the baby. The staff is good. True, it's a bit hard to drive from the station now, but what is not being done is all for the best.

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Janika J.

Level 9 Local Expert

It has become much more convenient to visit the clinic. Lots of space, everything is new.

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Angelina

Level 8 Local Expert

Each time after taking blood from a child's finger, the finger turns maroon-purple. The pediatrician prescribes non-helping treatment or tells you not to do anything at all, it will pass by itself, but no, it does not pass. With a small child in your arms, you can't go in on time, you always have to wait, although the ticket is at a certain time.

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Олег Бабков

Level 30 Local Expert

At the beginning of the summer of this year, right from the moment of the opening of the new building of this clinic, we began to undergo an extended medical examination for the school. Thanks to this, we passed it quietly, calmly, without problems. The polyclinic building is of course much larger and better than the old one, equipped with new equipment. But there is also a problem: there is a shortage of medical personnel. And as far as I understand, such a problem exists not only here. Of course, with a large flow of visitors, it will be very difficult for the clinic to cope. Given this circumstance, I advise parents to start medical examinations in advance.

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Ольга Штукарева

Level 9 Local Expert

Well, it's worth writing. Let's start, as they say in psychology, with a sweet one: a new building (by the way, not so new historically--- I "gave birth" to both daughters in this clinic-I'll mention the wonderful gynecologist Suslova Irina Pavlovna), so, cosmetic repairs at the Euro level, ceilings lowered, windows put, what an elevator!!!! And it's interesting to see everything inside in short. But... If it weren't for a fly in the ointment ... Explain, maybe I don't understand something: why maintain such a building without having their own specialists in a narrow profile??????????? Why should the ENT come for 1h20 minutes (today we did not have an appointment with an additional coupon and prayed that the reception would not end for us). And it's a fairy tale to sign up for the rest of the specialists: call 12.08 from 12:00 on the city!!!(this is the main thing), because there is no mobile (in the old building there is no such thing, but there was a mobile!!!)and you could sign up (not without a nervous breakdown) from a crane tower! Now: I forgot, I couldn't call on time, you weren't at home, or I was just running around.... That's it! Write it's gone!" Our specialist comes from another clinic, so the appointment is half a month in advance. If you missed it, answer stupid questions: for what reason do you go to the optometrist, ENT will solve your problem..."(And I'm going, my dear, to look into the eyes, listen to healing speeches, that everything is fine with us, that's why I want to sign up for an ENT and an optometrist!) Next, about the electronic record: it's completely GONE!!!! Then why all these jokes, why these ostentatious displays, why stand behind the "registration ticket to the registry" ten times to be told that additional coupons are issued only from the moment of admission (by the way, it will be noted to everyone like us: it turns out that the computer does not understand what it means to give an additional coupon if the reception has not started, therefore, as soon as the reception time has hit, run to the reception desk, take a "ticket" in one window and see.. Voila! Extra in hand... Either not, or the doctor will punch himself.... This is something that we, who are ignorant of the intricacies of registration work, cannot understand. Therefore, "take a ticket and go to the reception" and again - great. So, these flowers with specialists are already annoying. Do medical universities produce few young doctors for young children...??? Well, let's end up with a good one. All therapists are just smart!!! I respect everyone and hope that the large building will not be empty, because the therapists are located on the third floor and the offices are always open, but narrow specialists do not enter the wide doors of the new clinic along the way. It's a pity: I so wanted to have an exemplary children's polyclinic, at least one for the whole city: both beautiful and rich in specialist doctors. Moreover, her number is the FIRST!!!

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Марина Коротченко

Level 12 Local Expert

Courtesy, greeting, prompt, tell, advise, high-quality service, cleanliness, order, beautiful building , quick reception , anyone can quickly get to a doctor's appointment

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Инна

Level 5 Local Expert

It seems that the polyclinic has become larger, but half of the doctors have not been there. You can't get through to the reception forever.

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olga belyaush

Level 3 Local Expert

The repair was done and all the advantages of the clinic ended there.We had a commission for 2 months with the youngest child for school, and this despite the fact that we passed some doctors in the garden. It is impossible to make an appointment with a senior even to the necessary doctors. You dial the number of the reception desk, the mobile is busy, then no one picks up the phone, and the landline number is the operator's answer "you are the 68th number in the queue", and when the queue comes to the 1st (about an hour later) they either reset or silence in the handset, the next time you dial the same story. As a result, in 2 hours on the phone, I didn't even get through to the registry. This is bullying, not maintenance. Everything is for children.... To take a coupon for tests and then only for the next week, you need to specially come for it on a certain day... I'm shocked. There was no such outrage in the 12th polyclinic before the transfer to the 1st.

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Могилёвская детская поликлиника № 1

132 reviews