MTBank
98 reviews
September 23, 2024
Always friendly consultants, fast and correct service! Convenient location, which is important for working and retired people especially! Lots of discounts for cards! I've been with you for over 12 years!!! Thanks!!!!
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September 21, 2024
Repeated negative experience of cooperation with the whole bank. There have been cases with the "mistake" of the cashier of the exchanger, when the fact that you were cheated still needs to be proved, as well as the error of Internet banking, which for some reason made revocable deposits irrevocable. And again, you are thrown between each other by employees just wasting your time and not solving the problem.
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1
November 16, 2024
I didn't like it. I came to change a large amount of currency. They didn't want to get involved. They did everything to get me out of there. The currency was checked by eye and with a ruler. After 20 minutes of such a check, I couldn't stand it and left. We have achieved our goal.
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1
December 23, 2024
I went in a couple of times to buy Russian rubles, it was necessary in small amounts, although it was almost the entire exchange for the day. Despite this, the cashier politely considered my request, for which I thank her.
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December 9, 2024
Waiting time. In the morning, with no chance to get in, they swing by 11, with only 1 specialist from 10. I can't pick up the card because I'm also working and I don't have time to hang around for an hour.
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1
November 29, 2024
The worst branch of all the banks visited. The specialist is alone and works very slowly, there is a queue of people, no attempts to call more specialists. They are rude to comments.
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February 8
Terrible queues, regardless of the day of the week! There are few specialists, there is no consultant! For half an hour, the queue did not move a single person!!!
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August 13, 2024
An excellent bank, it is especially convenient that there is a terminal at the entrance, which serves as a quick self-service(()
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September 30, 2024
An excellent bank, the specialists are responsive and very competent! A very good bank
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April 19, 2024
Convenient location in the center. The service is good, sometimes there are queues. Currency exchange rates are average in the city. Convenient working hours.
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February 12
I liked the bank. The consultant answered all the questions in full. Good cash on cards
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November 24, 2023
Two stars only to the manager with whom I communicated. The friendly blonde in the corner. I got all the information in clear language. Queues, there is no employee on the hall to whom you can ask a question. The area of work with specialists is a separate story. Tight and narrow. It is impossible to conduct a dialogue privately. The furniture is uncomfortable, both for visitors and for employees. Chairs are generally a mockery. Sit on these stools for a day... If the office is the face of the company, then your face needs an upgrade.
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2
December 15, 2023
Everything is fine, I liked everything. I came to make one card and made two as a result) I knocked out the ticket and almost immediately I was already sitting against a specialist. Everything was explained, everything was told, everything was done. Competent staff and good service. Thank you.
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1
January 31, 2024
Thank you very much to Alexey Tereshchenko for his professionalism, positive attitude, individual approach and love for his work!
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1
May 15, 2024
Convenient location. They work fast. A large number of different services.
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September 15, 2023
Excellent staff
Everything is available told / explained
Of the cons, there are long queues, but I was on Monday after the weekend
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1
May 8, 2023
I wanted to express my dissatisfaction with the work of this unit.
The disadvantage is long and long queues, which leads to the fact that you have to constantly reschedule your visit!
The work of employees is not always qualified and sometimes the client leaves the department with unresolved issues.
Conclusion. The work of this department needs to be optimized.
- reducing queues.
- specialists need to undergo retraining in working with clients.
P.S: I HOPE MY WISHES WILL NOT BE IGNORED.
BEST REGARDS TO YOU.
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3
May 15, 2023
Sooooo slow. You are sitting in a queue in front of 10 people, while the specialists manage to talk to the client for life, offer another service, and talk about it together. I wonder how many people leave without waiting in line? In 40 minutes, I personally counted three. It's thanks to them that I didn't leave...
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December 4, 2022
Thanks to a good specialist, Victoria, I do not remember the last name, I clearly understood everything and did what was needed without wasting anyone's time. And they found something to occupy a small child so as not to distract everyone)))
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July 17, 2022
The queue is long, but the staff is very adequate. Everything is clear. I see, quickly. The ATM did not give the local money from the card of Gazprombank and Tinkov. But Roskolkhozbank has no problems. There is free WiFi. The department is clean and cozy.
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May 7, 2022
A great Bank right in the city center! However, there are questions about parking, but everything is fine.
Polite staff, excellent terms of cooperation.
Keep it up !
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1
September 27, 2023
Beautiful compartment. Competent specialists. There are sometimes queues, but the halva card is worth it)
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1
February 6, 2023
The service is excellent, we were served by Piskunova Lenochka, thank you very much, there would be more such employees, I would like the bank's management to somehow note this
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2
July 18, 2022
In April, Halva came for a new card and specialist Victoria offered to issue a pension card for herself with assurances that the pension payment date would remain, i.e. the 18th of each month. I have been resisting the offers of banks for 7 years, due to an unstable payment schedule, and please, they still cheated. Now, from 16 to 21, wait... Dear Victoria, not all means are good in the fight for a client. And it's a shame to deceive an elderly person.
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October 17, 2023
Nice, cozy, polite staff! But the queue doesn't like something!
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2
March 21
Passive aggression is coming from a specialist. In the clinic, they communicate kinder at the reception desk.
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June 4, 2023
My bank,,,, always helps out when needed. The staff knows their job. Thanks for the work!
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May 11, 2023
There are always a lot of people, huge queues. If you need to solve some issue, then expect to spend half a day sitting in this bank.
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1
June 23, 2022
Everything is very good, the bank staff is polite, they will always help solve any problem, there is an ATM, and the staff works quickly
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September 15, 2022
In 30 minutes, I received and activated a card for a non-resident. Great. Then there were some questions about registration in the application, everything was solved through support. Great.
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1
May 18, 2023
Good bank, excellent service, courteous staff
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3
July 12, 2022
I really liked the girl who issued the bank card. Competent, polite. Minus one- there are a lot of people in the queue.
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January 21, 2023
The bank is in my apartment building, I use their services all the time. Good course, fast service, friendly bank employees.
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4
1
January 9, 2024
Everything is fast, clear, friendly staff.
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August 7, 2024
Convenient location.
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1
September 20, 2023
A great bank. I really like the Moby Bank app.
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1
June 19, 2022
The service is 5 points, the attitude to the customer is 5 points, the staff is 5 points, the location is very convenient!
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3
October 20, 2023
I ordered a salary card. Within a week, ready. Everything was explained.
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July 19, 2022
The most ordinary branch of the bank. Nothing special. A huge plus is the very center of the city, next to Victory Square.
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January 21, 2022
I really like the bank itself and the location.They are great, everything is clear both in terms of service and provision of services.
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2
December 7, 2022
A modern bank with a good branch. They help you solve all your questions quickly.
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3
March 27, 2024
Fast service, courteous staff and employees
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January 20, 2023
Attentive staff. There are many ticket offices. Convenient location.
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1
December 20, 2021
The bank is satisfied in all respects. We use the installment card,"Halva". It is very convenient and profitable. I advise everyone.
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1
July 24, 2021
The Melange store. A good store for those who are associated with sewing, embroidery, etc. A lot of fabrics and all kinds of needlework.
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1
August 25, 2023
Good consultants. But there are always queues.
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1
June 18, 2023
There are very long queues. We should open more branches in Vitebsk.
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1
July 5, 2022
When I was there, there were a lot of people. He served more than an hour. The air conditioner is working, it was important in the heat. I was served quickly.
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November 4, 2022
There are usually giant queues. The staff is polite, issues are solved operatively
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March 14
Excellent staff
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