MTBank
35 reviews
January 20
If I had known that one employee was working here, I would never have ordered a card here. Sit for several hours to pick up a ready-made card in a couple of minutes?? The horror!! This is bullying. To the question "how long is it to wait?" the employee replied "I don't know." Sit and think: an hour, three, a day. Never set foot in here again.
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September 3, 2024
On September 2, I came for a consultation on the halva card. The employee did not make contact, answered reluctantly and even if they asked very specific questions. He did not answer related questions and did not even look up from the layout of the spider. I said that he was not very sociable and did not want to consult, in response, silence and a relaxed look at the computer. She just left
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January 5
I just had to make a cactus card, the employee was very polite, helped, and picked up the card in just 5 minutes. thank you!
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October 8, 2024
Unfortunately, she is not a very professional employee. He consults a lot on the phone and gives out information other than the head office.
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1
September 1, 2024
A slightly unclear bank branch, without a currency exchange office and one (maybe the rest are not visible) employee. For that, two payment acceptance machines and an ATM.
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2
March 17
A nice cozy bank with good service.
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November 9, 2024
No additional information was offered. Packages. I wanted a second card.
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August 16, 2024
The service is high-quality, fast and culturally.
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October 19, 2022
The ATM is around the clock. But twice, when withdrawing money, the ATM mistakenly debited double the amount, i.e. when cashing out 25 rubles, debited 50 rubles from the card, and issued 25. I had to call the bank (since the representatives of this point of the bank could not do anything), the proceedings took about 7 days, the money was returned...But I didn't take any more chances. Diagonally across the street, near the Zorin store, there is an ATM of Belinvestbank (partner of MTB), I withdraw money there now.
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October 29, 2023
I like that there is a 24-hour ATM. I would like the info kiosk to work around the clock, you don't always have time to put money in during working hours.
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June 19, 2023
not a bank, but a misunderstanding. There is 1 employee in the department. It is not known what can be done with 1 client for 30 minutes, when there is already a queue on the street. and you can't close an account online, they have such customer-oriented rules.
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September 7, 2023
Excellent work of an employee (no), I'm trying to get advice from your employees for the 3rd day, yes, I understand everyone has a working day strictly by the hour, but it's brazen to turn it around in 15 minutes
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2
September 7, 2023
There is only one employee on such a stream, horror!
It took more than an hour to pick up the finished card! A nightmare!
Don't set foot in this bank anymore!!!!!
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1
October 19, 2023
How is it? I arrived on a day off and could not withdraw cash from an ATM at the entrance. And why then an ATM, I don't understand..?
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1
February 16, 2024
There is no exchanger, the ATM is inside, until lunch, do not put, do not withdraw money..
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1
December 8, 2023
A good department. Nice staff.
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August 22, 2022
It looks more like a newsstand than a bank branch) it's like they found a small kiosk near an ATM on the street, put a table and a terminal there)
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June 12, 2023
I came half an hour before the break, it was already closed. And I needed it very urgently.
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1
October 12, 2021
A small branch of the bank. Because of the tiny room, there is no cash register. But close to home, it's convenient. I had to come here more than once. There are payment terminals.
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1
March 25, 2021
The girls are very polite and cultured. They will always answer all your questions and help you with the payment. They will tell you what to do and how best to do it..
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August 3, 2022
Peace and quiet. You can deposit money through an ATM as well as withdraw it. The ATM beeps loudly:(
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July 8, 2021
It was necessary to put money on the card. There were no queues. They said hello and goodbye.
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1
June 20, 2021
The bank is good, it's a pity that the information kiosks have just been removed from round-the-clock service
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3
December 19, 2020
There is no cash management service. And as usual, the ATM does not accept dollars to replenish cards.
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June 10, 2019
Two tables, but the so-called specialist is one! Who constantly makes some mistakes and then tries to correct them over and over again...It looks like it will never end! But people are sitting and waiting to be served to the last customer...
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May 20, 2023
It turns out that it does not work on May 20th
Sub.
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June 8, 2023
Quickly, without delay
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December 23, 2019
A small branch. You can put money on the card. Multiple terminals. Enrollment is not always fast.
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3
October 4, 2020
I was there once, I took my Halva. I liked everything.
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August 10, 2021
Closed during business hours
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August 18, 2020
Poor consultation, often you need to find out yourself.
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3
February 9, 2020
I only used an ATM. He was fine.
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2
August 14, 2019
They can't make the mobile app work for six months
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November 19, 2019
There is no exchanger, only consultations
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April 23, 2019
Very friendly staff
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