MTIS
66 reviews
November 6
Constant interruptions, speed drops. The Internet is turned off consistently once a week or two in the evening. They turn it on either in the morning or in the middle of the night. And since they are the only provider in the whole country that does not have a 24-hour support service, you just have to wait. Conclusion: it is better to already be on a mobile phone than to deal with this provider.
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September 23
Convenient location, very polite staff, most importantly, it does not matter whether you come to their office or make a phone call.
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February 5, 2023
Dear friends! I want to share with you an extraordinary incident on the part of the MTIS company, not only for Belarus, but also for all countries. Internet access was lost on Saturday. The support service milo explained that there was a problem with the equipment and, due to the fact that they have a weekend off, all subscribers of the district may only get access to the network on Monday, when specialists will deal with the issue. It reminded me of the 90s, when plumbers turned off the water for the weekend due to some kind of breakdown and were engaged in repairs only on Monday. There have also been similar cases before, but for a shorter period of time without prior announcement. This indirectly indicates the financial condition of the company, the absence of emergency crews, an algorithm of actions in case of such situations, problems with existing equipment. Apparently, some of the subscribers who are faced with this will now massively connect to another provider. And there are people whose work directly depends on the ability to go online on a regular basis. I strongly recommend that new subscribers do not use the services of this provider and protect themselves in advance from the troubles associated with stopping Internet access at the most inopportune moment and for an indefinite period. I will try to convey this information as much as possible on all such sites. Thank you for your time!
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7
April 27
To disconnect by phone, they offer to come with a bundle of documents, in fact, one passport ahead of schedule. I do everything to complicate the shutdown, including misleading about the procedure.
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2
December 29, 2023
The company is great. Quick application, experienced craftsmen, reasonable prices. At a height)))
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July 7, 2023
Customer service center.
It is possible to conclude/terminate a contract for TV and home Internet services.
You will need a passport for this.
Electronic queue.
Approximately 2-4 operators and 1 cashier.
Sofas for waiting.
It's pretty cozy here.
Keep in mind that there is lunch and technical breaks at the checkout.
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September 12
The support service is terrible, dissatisfied and offended people, I can't answer the question and only outrage in response... I ask how to solve the question, "what's the difference, you won't get your money back anyway."..
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March 27
It was necessary to somehow go to close the television channels, two employees came to work, there were no people at all, It was at lunchtime.
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April 14, 2023
There is no queue (maybe lucky). Everything was quickly and efficiently processed. All questions were answered and prompted. The location is convenient. The sign is more than noticeable. You won't miss.
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March 25
I visited on Friday evening. I signed a contract for telecommunications services. Everything is professional!
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July 25, 2023
Nonsense, television shows a series and films from 20 years ago and they repeat everything on all channels, there is nothing to watch and there are no music and sports programs at all, only Belarus has nothing to watch, what to pay for?😪😔😭
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1
1
February 18, 2023
Hello. I strongly advise against connecting to the Internet from MTIS. The Internet is not stable, the speed drops in the evening and on weekends. Calls and emails are answered as follows, according to the Contract we do not owe you anything, we do not control the quality of the Internet via wifi. And the modem is from MTIS. That's how it is.((((
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2
August 13, 2022
A couple of stars for the lack of queues and convenient location. That's all. The attitude of the "operators" to the customers, of course, causes sincere surprise. It's amazing how you can be so indifferent to the person opposite at the same time. By the way, workers were not taught to say hello either. In general, the service is for Belarus. 🤙🏻
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3
September 22
The employee is a boor, sitting on the phone and eating with the client, also made a significant mistake when concluding the contract!
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1
February 11
Nice, clean queues
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May 3, 2023
Friendly staff, good service
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August 1, 2022
They misled the pensioner twice, as a result of which I managed to encounter jokes, they redirected me to different buildings to solve the issue at the same time they did not know what to do
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1
March 26, 2023
The worst Internet provider in Belarus. It's a pity you can't put stars with a negative sign.
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May 9, 2022
There is no program on the website and in the application, the application is useless without information. The picture pauses periodically, all channels, and so it can hang all weekend, terrible service.
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2
January 14, 2022
There are problems with the Internet, I suggest an additional receiver antenna, this is roughly done like this; take some kind of long mop and fix it on the roof, then put a bucket on the mop and preferably with holes, then fasten the cable by the handles of the bucket ..., and quickly down the other end stick in the office into some kind of went, and that's it I advised for MTIS providers, and you are at a height that no one has ever seen
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April 20, 2022
Why is it impossible to post an application form on the site and publish clear step-by-step instructions on disconnecting from this organization? I only found an article with threats from the CEO, what will happen to those who dare to connect without permission.
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9
2
November 19, 2021
It seems that they are currently in financial difficulties, because they are faced with the situation that the master, going out to the facilities, cannot contact the client. The master explained that he was not being paid for cellular telephone service. And this is in the 21st year of the 21st century in the center of Europe.
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6
1
February 15, 2023
The home TV was promptly turned off. Convenient working hours, no one in the queue
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1
2
June 20, 2022
I turned off the TV to get rid of the grease. The young girl accepted the application. The master came tomorrow and did everything. Is free. Without queues and delays.
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2
January 27
All issues were quickly resolved.
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January 24, 2022
I don't see any advantages, there are a lot of disadvantages, starting with the imposition of my services, and there are no alternatives. I will never contact this company again...
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4
April 24, 2021
Cultural, high-quality and fast service. A pleasant office and an interesting interior.
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1
4
September 10, 2022
Fast service. The application is completed on time.
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March 16, 2021
It was necessary to turn off the cable TV, they issued an application without unnecessary questions and offered to choose a convenient time for their employee's visit.
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2
May 15, 2021
One of the most terrible companies. Monopoly does its job ( queues . The service is also from the category of ala, the buyer always owes something. I do not recommend it!
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5
May 11, 2022
Like any state service and services.
When terminating the contract, they did not even ask the reason..
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1
2
February 4, 2022
Quick resolution of issues. Polite staff.
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4
July 17, 2021
The Internet is a horror. I do not recommend it. This trader had a year, he has switched to another one for more than 4 years and there are no problems.
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2
March 17, 2021
A quiet, peaceful place. I came in once, disable everything. Quickly, without delay.
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3
2
December 27, 2018
I am outraged by the imposition of MTIS services, 69 channels since July 1, 2018 at the address : Minsk Gaya 27-67 .I don't need this number of programs and I don't need to pay for them. I am the owner of my home and on what basis they impose their services, they have to sell them to me under a contract. The bill comes as part of the payment of utility bills, and I cannot refuse to pay part of these payments. Thus, MTIS has provided in advance and intentionally for the impossibility of refusing the imposed additional service. Representatives of MTIS claim that they warned everyone, namely, they threw advertising brochures into mailboxes. But personally, I have never seen them in my eyes. According to the contract, of course, they have every right to expand their service packages, but whether I need to pay for it is up to me to decide. And MTIS, by its actions (and hidden from the client), excluded the possibility of my expression of will. I consider this a gross violation, first of all, of the constitutional rights of a citizen. As well as these actions of MTIS are very similar to fraud by forgery. I am offered to go to their office to write a waiver. But why should I go to them? if they are the initiator of a change in contractual relations? And why should I refuse a service that I need in the same volume? So let them package their services and offer them separately, like all normal providers. The fact of coercion to certain financial obligations is obvious, through the system of calculating communal payments (through LREO) and through illegal actions regarding the contract concluded with this enterprise.
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29
2
August 19, 2021
To disconnect you at home, you need to come personally, the schedule is not very working, as far as I remember
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June 23, 2021
A great place to give up BT.
Fast and courteous service.
I recommend it!
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2
September 26, 2021
I would have turned off the children's channels, and would have added films about wildlife
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3
1
June 1, 2023
Very bad
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January 24, 2022
We have been using it for 11 years.
The price corresponds to the quality.
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3
December 23, 2021
Quality, professionalism, conscience, adequacy.
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2
April 13, 2022
The biggest drawback is there is no parking
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1
1
August 23, 2021
Great. Termination of the contract in an expedited manner. A minimum of time and voila😁👍
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3
1
December 15, 2019
Good afternoon! Subscription agreements are concluded without the consent of the owner. The service is provided on the basis of a contract, the subscriber is my 13-year-old daughter!!!!!! (she's an adult now). The last name is incorrect. Whose signature is it???? That's how it happens!!!!
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1
April 16, 2021
Fast service, friendly staff
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2
October 16, 2020
Friendly staff. It's a pleasure to be served.
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2
1
July 14, 2021
The last century, of course, but quickly and politely
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1
August 10, 2021
Terrible service and terrible service.
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4
April 25, 2019
A provider that can only offer television. For high-quality customer service when selling the Internet, it does not hold up! As is the quality of the Internet!
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3
April 1, 2020
The city center. Few people. All procedures are done quickly and without bureaucracy.
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1