МТС

Rating 3.8
88 ratings
Rate this place

29 reviews

Level 3 Local Expert
November 21
Today I wanted to buy a smartphone for 1 ruble.So they didn't even want to send a request for verification to the National Bank.They said that a negative answer would come anyway.So much for the "Smartphone for 1 ruble" promotion
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Level 17 Local Expert
January 8
My daughter was 20 years old the day before yesterday, she left with an unresolved issue and crying. 06.11.23 in the afternoon, around six, unpleasant, ill-mannered, rude people work. My daughter writes: - here in the open, they talked to me like with... - and I'm sitting crying - my SIM card was issued to my mother (As a result, they did not issue any form, two "gentlemen" bullied a young girl) - the second one was sitting on a chair, spinning and laughing Well, I will come to Minsk before the new year, I will write thanks to the guys in the book of reviews, so that they have more fun on New Year's Eve. If a man comes, they go on circuses, like a young girl came in, they mock and brag.
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5
Level 4 Local Expert
September 22
The most beautiful girls work, they will help with everything and always
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Level 9 Local Expert
July 31, 2023
A very pleasant department. The staff is tactful and helpful. My questions were solved quickly and efficiently. Well done!
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3
Level 2 Local Expert
July 20, 2023
just put chairs for the visitors. The whole queue stood for half an hour because of a couple of grandmothers. I thank the employee for her understanding. just put up the seats, since the queue is electronic. Some people were leaving
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3
Level 10 Local Expert
August 2, 2022
I transferred the sim card from A1 to MTS. It was on Friday, A1 disconnected from communication on Saturday at 19:30, MTS did not connect. I went to the communication elephant, the girl sent a request to technical support. On Sunday, she called back to clarify whether there was a connection, on Monday she reported that the problem was solved and asked to restart the phone. Everything worked. Thanks to the specialist for his care. Communication, for me personally, MTS is now better than A1. Especially on the Gomel-Minsk highway. I don't see any point in comparing it with life, since life only catches in the city.
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1
Level 8 Local Expert
April 26, 2023
04/21/2023 I am extremely dissatisfied with the specialist's service, the specialist makes mistakes in the forms when processing documents, answers the question incorrectly, with sarcasm. Customer service was negative.)
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1
Level 4 Local Expert
September 6, 2022
I do not recommend contacting this office!!! There are problems with them all the time. No matter how many people have applied there, they have never given reliable information yet! Once they were approached by citizens of another country, they were also deceived. I had to waste time, change money, and as a result, I was late due to the fault of the staff of this office. They talk aggressively, and it's very ugly from the outside. I highly recommend not contacting this office, just waste your time.
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2
Level 10 Local Expert
September 20, 2021
Everything depends entirely on the employees. I have visited this salon several times and would like to cancel the last visits with a difference of 1 day. In the first case, everything was perfect: polite staff, mask mode, quick registration, full consultation, etc. A consultant girl named Maria or Marina is just a smart girl. In the second case (the next day), something immediately went wrong: everything without masks, lazy work, misleading when providing information of interest, confusion. The guy in the suit obviously didn't come there to work, but just to sit out the working hours. Urgently familiarize employees with the list of services provided and the procedure for their provision. Give them at least a cheat sheet with brief information: conditions + cost. The same applies to chat operators: it is clearly not given to many to read and understand the text on the site, but they still need to be able to convey this information to customers. I don't understand why I have to explain to them what is written on your website and in the contract, so that later it turns out that they just made a mistake
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1
Level 21 Local Expert
December 10, 2023
A mid-level communication salon. Sometimes incompetent employees came across.
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Level 5 Local Expert
January 17, 2023
Fast, adequate staff. There is a terminal with instant transfer of funds to the account
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2
Level 3 Local Expert
December 29, 2023
There are always huge queues, and one employee is sitting!!
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3
Level 5 Local Expert
October 13, 2021
I agree with Alexander's review of September 20. The guy in the suit just came to sit. In my case, he did not even try to get to the bottom of the problem, but simply said that he could not do anything. Although earlier, in the same department, everything was great before the "transfer" to a new place.
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1
Level 5 Local Expert
October 14, 2021
The company changed the date of the last pre-order for the new iPhone from October 14 to 13 for discounts. Of course, nothing was issued to me today and I was not informed about it in advance (so as not to waste time on the trip just like that)! Please learn how to work!
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Level 6 Local Expert
September 8, 2022
I took a SIM card. Friendly and attentive sellers, but nothing beyond the natural.
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Level 14 Local Expert
January 17, 2022
There are very long queues in the evening and only 1 customer service employee.
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1
Level 9 Local Expert
September 22, 2020
A more polite attitude towards customers .Otherwise, if you do not buy anything, then in their opinion it is not worth paying attention to customers and helping them explain to them what is not completely clear (((
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Level 6 Local Expert
August 29, 2022
The Internet is no good! Learn from A1!
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Level 9 Local Expert
November 7, 2019
A good service point. It is located in a passageway. Polite staff. A large selection of phones
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Level 14 Local Expert
December 3, 2022
Everything is great 🫡
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1
Level 6 Local Expert
August 28, 2023
There are always long queues
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Level 9 Local Expert
November 30, 2019
Everything is too slow, I stood in line for more than an hour in order to turn off the tariff. Fortunately, the staff was pleasant to communicate with
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1
Level 14 Local Expert
June 3, 2021
A terrible cameraman. You can't get far with their 4g connection.
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1
1
Level 30 Local Expert
May 10, 2021
Not a bad store. Only there are no push-button phones.
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1
Level 14 Local Expert
May 14, 2020
It 's a little crowded , especially when the queue is slow and people are piling up !
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4
Level 4 Local Expert
December 22, 2019
Professoralism, patience and culture are what distinguishes these employees.
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1
August 5, 2019
They are slipping defective goods ! I have to come and swear
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4
Level 5 Local Expert
December 10, 2019
A tiny place, 1 specialist works.
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2
November 9, 2018
Connected to the operator. The service is on the level.
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2