I came to change my SIM card to this wonderful service, where the operator at the counter will communicate with you not with a desire to help, but with a desire for you to get out of there as soon as possible, which I did.
All my life I have been depositing money in MTS simply by inertia, because I am tied to a number. But going to the salon this time finally convinced me that the attitude towards customers went no further than the quality of communication (which, imho, is the worst among competitors).
As a result, I fulfilled the operator's wish, and issued a SIM card in a nearby life, where they offered more for less money (not surprisingly). It remains to transfer the number and forget these three letters of MTS as a terrible dream.
For those who are going to buy something in their salons, type any product into Google and see prices 20% less with the same installments and warranty. They profit from people who are poorly versed in technology.
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Show business's response
Татьяна Шунина
Level 2 Local Expert
November 1, 2024
Very long service. Of the two operators, one only serves, the second goes back and forth. there are several people in the queue, but we have been standing for 30 minutes
See original · Русский
Show business's response
Павел Ден
Level 3 Local Expert
December 9, 2023
Yesterday we contacted the communication salon on Denisovskaya Street (Korona shopping center), a mobile phone was selected in advance .Booked .But when we were in the communication salon , consultant Alexey advised us to use a different model of mobile phone .I want to express my gratitude to Alexey.For the professional approach, for the consultation. But the girl, I did not remember her name , who made the purchase , I would like the authorities to explain what communication is with the client .She expressed her indignation to Alexey, the consultant, that he advised us to purchase another model .It was said that there was nothing to climb into the client 's choice , they say they chose , let them take it . Because of this attitude , it is not very flattering to be in such a MTS outlet in the presence of a client .Thanks to Alexey again .