МТС

Rating 4.4
176 ratings
Rate this place

77 reviews

Level 8 Local Expert
July 12
Good afternoon, I want to address the management of MTS communications how your operators pay attention to customers.If a client leaves a request or complaint , it means for a reason, but what the operators do , they just close it and no one looks at it, I found out after the employee called , I wrote to transfer the number to another operator and I got a call, I asked a question , it turned out that my applications were simply closed, but not transferred.I want to draw attention to why operators do this and why there is nothing other operators don't have such a wonderful way to keep it up and the management doesn't care about it.
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Level 6 Local Expert
September 19
We bought a sim card as visitors for an increased fee. The Internet was needed for orientation and work. We bought, installed, and distributed the Internet on a working laptop. After some time, an SMS message arrives that your 100 MB for distribution has run out, then pay. Thanks for the warning at the time of purchase. As a result, it's just an unnecessary SIM card. Next time, please warn us about such nuances, otherwise we visitors are already used to the fact that there may be a limit on distribution in the capitals
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Level 2 Local Expert
October 24
Unlimited Max for 39.90 per month is 1.33 per day. Unlimited traffic for smartphone and tablet with no speed limits. As I recently bought a new phone, I had to download a couple of resources for games. And what did it turn out? After 100 GB, the speed was limited to 5-7 Mbit/sec. I advise you to think about whether to use MTS services.
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Level 2 Local Expert
September 4
In Minsk, the Internet is about nothing, although LTE writes. He jumps on communication towers, when switching between them without Internet at all. It's not worth it. When talking in a building, the same problem occurs: the interlocutor may not hear. It is sad that when switching between operators, the mandatory period is 90 days.
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Level 8 Local Expert
June 24
The air conditioner does not work, it is very stuffy in the communication cabin. The girl employee, like all Belarusians, forgot what a SMILE is.
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Level 14 Local Expert
July 18
Terrible connection quality like in the Stone Age, the Internet is slow as a turtle, and all this at an expensive tariff and in the capital, a shame
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Level 12 Local Expert
January 30
At the moment, all MTS operators are misleading us.For the reason that the Internet stops working at 22.00 and starts at 9.00.And then the message goes on.We have fixed the problem with internet access. But the money was withdrawn, and they have been withdrawing every day since January 25 (for a monthly payment).For 11 hours of idle Internet.This is arrogance.It is necessary for all subscribers to call the MTS operator, and leave a complaint about the broken Internet.So that they resent this written-off money
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Level 4 Local Expert
September 2, 2023
I returned the phone number at 8.40 a.m. on 09/22/2023 in connection with the termination of the contract, the queue is large, that's right, but this is the only place that works in the morning. Despite the fact that the queue is slow, the employee (a girl, whose name I think is Julia) is just working at top speeds, so the slow movement of the queue is due to the slowness of customers. Therefore, I express my gratitude to the employee and thank you very much!
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Level 4 Local Expert
October 14, 2023
I bought a SIM card, an employee Evgeny worked, he served a woman very incompetently in front of me: he was rude, he also talked to me afterwards, although everyone spoke to him very politely, perhaps he works with such an attitude, because this is the only communication salon at the station and there are no competitors, but it is very unprofessional to work with such an attitude to people
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Level 10 Local Expert
October 5
Many thanks to the girl who worked on October 4th. She helped me a lot!
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Level 23 Local Expert
October 5, 2023
I bought a SIM card on the morning of 05.10.23. I want to note the work of the employee of the communication salon: promptly, discreetly, qualitatively. I ask the management to encourage this employee for high-quality work.
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Level 9 Local Expert
July 10, 2023
The company is good, the service, the range, the quality of communication, everything is fine, but why put your employees in such ugly clothes. Polo on girls looks very unladylike. The competitors have a better attitude with this, but it's a pity.
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Level 30 Local Expert
November 8
We took a tariff for tourists, for 5 days, the connection worked everywhere and well!
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Level 6 Local Expert
February 2, 2023
First, it is worth noting that the department itself is located on the 1st floor. So I hope you won't be like me wandering around all the floors looking for a stall. It's 8 a.m., the queue in front of me is 5 people. In general, thanks a lot to the employee who makes everything very quickly. By the way, only the tariff for ~ 650 rubles unlimited is available for registration under the passport of the Russian Federation. Tariffs for a smaller number of GB are not issued, be careful. I also advise you to take a thing to open the sim card slot, just in case, because people in the queue voluntarily shared it with me)
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Level 4 Local Expert
October 15
Disgusting service, absolutely boorish attitude towards customers.
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Level 12 Local Expert
July 30
They work from 7:30, but it's better to take a queue before opening
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Level 18 Local Expert
November 14, 2022
The seller works very slowly. It is immediately clear that there is no competition from the word at all. A SIM card costs 25 Belarusian rubles or 750 Russian rubles. There is a free Wi-Fi from MTS near the stall, but you need to register via SMS. Allows you to enter the Russian number +7 and an SMS with a code comes to it (to the Beeline Russian SIM card for sure, since incoming SMS to beeline in Belarus is free). So if you need the Internet, then you don't have to spend 750 rubles. PLUS, there is a free Wi-Fi with the same registration procedure in the ticket hall on the 2nd floor of the station.
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Level 4 Local Expert
December 16, 2023
The staff are very strange. Someone is served on coupons and someone is served alive. Explain where the terminal is in the crowd. It's very difficult. Although it is very typical for MTS
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Level 15 Local Expert
August 17
Fast and courteous service!
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Level 13 Local Expert
December 9
Adequats, everything is clear! I advise you!
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Level 10 Local Expert
September 16, 2023
It only works until 16.45. The consultant is in no hurry. His computer often hung up. I served 3 people for half an hour. It's stuffy inside. There is no customer orientation.
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Level 9 Local Expert
August 12, 2023
We served them as quickly as we could. The girl is energetic and friendly, tried her best for the buyer 👍
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Level 7 Local Expert
October 14, 2023
A small, cozy salon. We helped to replenish the guest SIM card through the terminal. Well done!!!
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Level 12 Local Expert
December 6, 2022
The main advantage is the early opening. I came in advance, and I just didn't leave. And she was the first. There is a decent queue going to the opening, and the employee is alone. He makes out new SIM cards quite smartly, but there are a lot of people. Therefore, if time is critical, it is better to try not to fall into the "tail" of the queue.
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Level 6 Local Expert
December 8, 2023
There is too much flow for one employee. If there is a queue, it is better to go for 5 minutes to MTS in the Galileo shopping center
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Level 9 Local Expert
December 30, 2022
The sweetest girl works there, incredibly responsive and positive, will tell you everything that interests you.
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Level 6 Local Expert
May 10, 2022
Quite a long service (due to the location and queue), it is better to choose a branch a little further from the station - there will be fewer people. But at the same time, there are no questions for employees, they consult correctly.
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Level 4 Local Expert
July 14, 2022
Excellent service. I addressed the standard problem of a SIM card for a Russian to open a bank card. The girl (did not write down the name) wrote all the necessary codes, advised when to switch to SMS roaming, explained how to install the application, and most importantly advised which banks to choose, which ones do not work well.
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Level 8 Local Expert
February 19, 2022
I gave the highest rating because good professional people work, they are always ready to prompt and help in choosing a gadget, for a cozy shop, for a wide choice.
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Level 10 Local Expert
July 6, 2022
There is a big queue at 09.00. The salon itself opens at 08. We quickly issued a SIM card and provided comprehensive information. The cost of the guest is 20 bel. rub, but these funds go to the card. The next payment is a little over 20. It is possible to maintain the working capacity of the card, providing a minimum amount of money of 2 rubles
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Level 30 Local Expert
August 15, 2022
There are 40 people in the queue in the morning, the employee barely works, is it difficult to put two? Three? How is it possible to miss so many customers who watch, estimate the waiting time and leave? Get busy. And MTS tariffs, too, you know. The competition is better, alas.
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Level 4 Local Expert
November 27, 2022
We wanted to buy a SIM card immediately upon arrival. There is a sign on the door that the store opens at 7.30. We stood in front of the closed store until 7.50, a huge queue gathered, but the seller did not appear.
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Level 14 Local Expert
July 16, 2023
The girl spoke in great detail about the tariffs, which was not done in another department. It was a pleasure.
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Level 14 Local Expert
June 4, 2022
A comfortable lounge at the train station. Good sellers provide detailed advice, help with payment and activation. The only thing that is inconvenient is that they work from 8 o'clock. And the train arrives at 6 a.m... You've been waiting for 2 hours.
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Level 6 Local Expert
April 2, 2023
It's terrible, stuffy, hot, the queue was third, but they answered questions to people after me.... Then the computer froze.. Half an hour - 2 people were served.
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Level 16 Local Expert
September 12, 2023
Good service, fast, high quality
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Level 10 Local Expert
July 5, 2022
With a large number of people , one employee works there ((I stood in line for more than an hour . The girl is well done. I did everything quickly and efficiently. Are there really no people in MTS?
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Level 4 Local Expert
July 1, 2023
It's just an hour of time to lose in line..... The seller - cashier needs to be faster...
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Level 5 Local Expert
June 16, 2023
Very inconvenient work schedule, constant long queues, work only by bank transfer
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Level 9 Local Expert
October 15, 2022
We could have made several tariffs for tourists, we arrived for a couple of days and paid for a month, it's a shame. You cannot distribute this data plan to another phone.
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Level 24 Local Expert
June 21, 2022
We used MTS services. It took longer to search than to register). The girl explained and showed me very well.
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Level 17 Local Expert
April 24, 2022
The only salon is from 8 am, very convenient, but there are no normal tariffs, I do not advise you to take MTS, take life, checked!
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Level 13 Local Expert
October 19, 2022
The computer froze, a queue of 5-6 people formed. I waited in it for half an hour, and eventually went to the office of another operator.
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Level 3 Local Expert
June 2, 2022
An incompetent manager, had a passport photo to buy a modem, drove half the city back for a passport.
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Level 12 Local Expert
May 27, 2022
Once I had to apply, I mixed up the figure when I replenished the balance. Everything was done quickly and without problems.
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Level 4 Local Expert
July 8, 2022
Extremely long tracking time. The girl is absolutely unhurried and impolite. It is better to choose another branch
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Level 4 Local Expert
April 11, 2023
Great! Fast, clear, 5 minutes and the connection is ready.
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Level 6 Local Expert
March 7, 2021
I was very disappointed in this telecom operator. They don't sell you or help you buy goods in the store, they just sell you! Be careful, carefully read the documents that are signed and the integrity of the products, sellers may knowingly sell the phone with a defect. Well, then you will suffer!
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Level 3 Local Expert
April 17, 2023
Very long service for 1 person for 20 minutes
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Level 17 Local Expert
July 18, 2022
A very convenient store. I bought it after arriving from Russia. And you are immediately connected to the Internet.
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