Multicom
141 review
May 7, 2024
The order was delivered quickly, everything was packed perfectly. The manager guided well. The price is significantly lower than that of competitors. Discount for registered users. All documents and warranty for the product are available.
I spent a long time choosing a kitchen assistant and finally found him. The MOULINEX ME688832 HV8 PRO electric grinder proved itself well. Since one of the selection criteria was a dicing nozzle, the output is sliced into triangles or porridge. Therefore, the rating is 4 out of 5. As it is, I am happy with everything else. A sufficient number of nozzles are included (for pancakes, 3 types for minced meat, shredding, for sausages). Very sharp knives. There is a reverse, metal parts, enough power. You can purchase a cookie cutter separately. It's a little noisy, but it's not critical. I hope it will last a long time.
See original · Русский
3
December 23, 2024
If there was a zero, I would have put a zero. I don't write reviews much (when asked), but then I just wanted to, because all the rights of the buyer were violated. They have the same scheme: discount - order - delivery - postponement of delivery - the product is out of stock ( disappeared ) There are technical problems on the site, so it cannot be removed from sale. If there is no time to argue with them and sue, but I hope there will be someone who will force their bosses to the fullest, since the operators are not to blame for what they were told and are doing (but I would have changed my job, I would not have been able to work with a fake boss). But I think life will punish them anyway, because their percentage is falling every day and customers won't want to deal with them, they'll just disappear like the goods from their store)
See original · Русский
2
November 20, 2024
I will never contact this "neointernet store" again (although before that there were no problems with orders and delivery). On 11/14/2024, I ordered a Hyundai H-LED50QBU7500 TV for 1220.10 rubles. + delivery of 10 rubles. They said to wait for November 18 or 19. And today, on 11/16/2024, they called in the afternoon, said "because of the supplier," the delivery time is postponed to the 22nd or 23rd. But it happens well, I thought, and replied that I was ready to wait. But in the evening (apparently they thought that I would not wait for delivery and would refuse the order myself at the daytime call) they called and said that "this is such a supplier", etc., etc. the product is NOT available, although it has already been confirmed by the under-seller on the 14th (the acceptance is accepted and the purchase agreement is considered concluded). Then they canceled the order themselves. And all because since 11/16.24 the cost of this TV has increased by at least 230 rubles and, apparently, the seller did not really want to sell the goods already ordered earlier at the old price. P.S. Judging by the reviews of this seller, this story has befallen more than one of me, so I have already written an electronic appeal in MARCH (what I wish to the rest of the deceived, defend your consumer rights, do not put such a "brake on"). I am waiting for an answer, if necessary, I will also apply to the court with a civil claim. If it were possible to put 0 stars, I would!!! Learn how to work with customers and learn how to keep information about the price of goods up to date on various Internet sites! After all, not all consumers are "sheep"!
See original · Русский
4
October 24, 2024
I ordered a washing machine, it was delivered as promised, without delay. In general, the prices are reasonable and the quality of service is excellent. It is a pity that we were not warned that the application is not available in our region. A good store, you can order)
See original · Русский
3
April 1
The office left a negative aftertaste. I wanted to order a refrigerator. It's good that it turned out in time.:
1. The prices of the goods on the website and in fact are different;
2. Shipping is a separate nightmare. It has nothing to do with the information on the website.
3. The manager calls, clarifies the data. I need to clarify the data from my side. I will inform you that I will call you back at a certain number in 40 minutes. And that's it! I can't reach the organization. Neither by the number of the manager who called, nor by the number listed in the contacts on the website. "Your call has been redirected to a specialist." Which one?
In general, I highly do not recommend the organization!
See original · Русский
January 22
) Rating!!! And that's a stretch!!! What kind of job is this?! I made an order, no call, no feedback! I had to call myself a couple of hours later. "We will check your order and call you back in 5 minutes" - but we called back after 4.5 hours! The order was confirmed for the day after tomorrow. And the very next day they called back 3 times: once - there is no cable from the order, an hour later the second call - there is no second cable, after another hour - there is no thermal paste and it will be only a week later! Cancelled the order!!! How can you even work like this????
See original · Русский
December 8, 2024
I bought a Hephaestus stove in February 2024, in November the clock stopped working on it, I wrote to support, they gave me phone numbers, but I didn't get any sense. I took the stove to the cottage, they delivered it there, and now no one wants to go to repair it, although there is a guarantee. I think it's better to buy at large and trusted outlets, at least there are never any questions. The stove still stands with a black dial, although I took it specially with a watch, because I really need them when cooking.
See original · Русский
3
March 26
Hello, I do not recommend contacting this store. On March 17, I ordered a wall for the TV, they said they would bring it on March 19. They couldn't bring it, they couldn't bring it, only one box, they said they had confused something in the warehouse. They said on Friday, and on Friday they said that delivery would be on Wednesday, so I was expecting an order today, they call and say there are no orders in your direction, but they won't go to me for one order, so people, don't get in touch, waste your time and nerves.
See original · Русский
1
November 18, 2024
It's a disgusting store. In the summer, we ordered a fan, postponed delivery several times, as a result, after a week of postponements, it was not in stock. Now they wanted to order a robot vacuum cleaner, they moved it several times again, as a result, it also did not turn out to be in stock. Why transfer it if you don't have the product at first? Adjust the information on the site and don't make people waste their time on you.
See original · Русский
4
February 14
Ordered
The Makita HS7611K circular saw for 499p called back and said it was out of stock, and in the evening it appeared with a price of 749.31 BYN. Next, I called and ordered an Einhell GE-EC 2240 electric saw, available by phone, the price of the website is relevant. The delivery was agreed upon. Then they called and rescheduled the delivery for 1 day. I waited for the delivery and no one arrived. The next morning, I couldn't reach them.
See original · Русский
1
December 8, 2024
We ordered a Kaffit a5 coffee machine, we couldn't find it anywhere, the only place where we thought they would bring it in a week was this store, but they promised that they would try to bring it faster, and two days later they called and said that they would bring the machine tomorrow) I was very pleased with the speed and quality of service)
See original · Русский
2
September 26, 2024
I ordered Sony wf-c500 headphones, they called me back the day before delivery, they said they would be able to deliver 3 days later. I agreed. Delivered. I paid 238 rubles. We worked at first. On the second use, one ear stopped connecting, resetting the settings did not help. I turned to the store, because the headphones are brand new. They said contact the service, brought it, spent time, money on a taxi. They said that, as a rule, it takes several days to consider the cause of a broken headphone, but at least up to 30. I call the service every other day, to which they tell me your application is being processed, your question is being resolved, indeed one ear does not work for you. As a result, I go two weeks without headphones, work and play sports, which is extremely unpleasant for me, I constantly call the service and raise my blood pressure. At the moment, I am left without money and without headphones, which I consider unacceptable, to look at the client's non-working headphones for 2 weeks and resolve the issue and form a request. I do not recommend the store, it is better to pay 5 rubles extra and buy in another store, save your nerves. I provide photos of receipts, warranty cards, etc.
See original · Русский
5
August 5, 2024
On July 25, I ordered a laptop – I arrived on July 27 (pretty quickly). Everything is packed, there were no external defects for inspection. But the story began when there were questions with the customer service: the OS (operating system) did not boot. When buying, the description stated that there would be Windows 11 Home, but in fact the laptop had previously installed OS-Linux (which did not boot). I contacted the service department at the specified number to fix the problem, where I was simply told to leave a request, and they will consider it within a day.
At the end of the day, no one answered. I called myself, where the operator, without listening to my claims to the end, said that they would respond to the messenger (Viber) upon my request.
Indeed, after an hour, they replied to me in the messenger (with a message) that they were ready to take the laptop for verification and it would take some time (according to the answers in the correspondence, only the result would have to wait a week). I bought a laptop for work and I needed it as soon as possible, so I demanded a similar or new one from the replacement fund: I paid the money for it, but never used it. As a result, there was no response. They just didn't answer and that's it…
They called only on the fourth day (Saturday) without agreeing with me, saying that the courier would take the laptop to the service (about replacing it from the replacement fund or for a new one, no words), which I refused, because I fixed the malfunctions from other specialists for a fee. (because I couldn't wait that long without a laptop). When installing the new OS, it turned out that in addition, one speaker does not work… I'll get over it somehow, but I don't want to go there anymore (to rattle my nerves).
There is a confirmation of the correspondence for all that has been said…
The conclusion suggests itself: no one checked the goods for serviceability during shipment; and also the most important thing is that the interests of the buyer are not taken into account.
And then – think about it! Is it worth contacting such sellers?
See original · Русский
6
September 27, 2024
I ordered a Daewoo washing machine on the website. The order was placed, accepted, and promised to be delivered within 3 days. A day later, they called and said the delivery time was shifted by another day. I think it's okay. I have time in reserve. As a result, they called back a day later and said they wouldn't bring it at all, because there was no car. It probably ended somewhere along the way. I asked to be notified about the deadlines for completing the order and the delivery date, but no one provided me with anything. Further, this model was still available for order on the site, but at a different, higher cost. In general, a terrible attitude towards the buyer. I just put myself with this store. I waited so long, I waited until the critical time mark before the children left for the camp, so I did not receive a washing machine from this miracle office.
See original · Русский
7
August 23, 2024
Good afternoon, here is my experience with the Cartoon company.
I didn't want to write a review, but the company's website states that reviews are a source of inspiration and a serious incentive to develop further, as well as a way to work on mistakes. So, get to work.
Maybe the store is sold well, bring something for a low price and say goodbye, without guarantees. But keep in mind, such a service in the modern world does not surprise anyone, but the subsequent work with customers and willingness to solve problems promptly is really an indicator of the store's work, and the Cartoon failed all the tests. I really regret that I did not read the reviews in advance.
Next, a little more about the situation:
About the product
The video card was purchased on 14.04, the store was selected based on the adequacy of the price (not the lowest at that time), as well as the warranty period of 36 months. If I had known at that time that this was actually a guarantee of problems, rudeness, and time dilation, then, of course, I would have refused to buy there.
Around 17.07, the video card stopped functioning normally (the image periodically hung up and the computer went into reboot).
After making sure that everything was working properly with the other video card, I decided to contact the warranty. I made an application through the Yandex form (it turned out that the technical department is on vacation). Nothing, I had to wait.
Proving the video card malfunction to the store is a separate story, but as a result, a refund was agreed on 08.08.
And then the further stretching of time begins.
The details were also transferred, according to the same Daria: "the funds will be sent on 12.08, and they should be expected on 15.08-16.08." Of course, no funds were received on 16.08. After dialing the service number, it was no longer Daria who answered, but a boorish man who said that she had gone on vacation. My questions are answered only with retorts, and not with solutions to the situation.
19.08 (Daria came out of vacation), she assured that she had made a request to the accounting department and allegedly expected a paper that the funds had been transferred. It turns out that it can take a whole day to send a document by e-mail (not pigeon).
20.08 Daria said that, IT TURNS out, the accounting department made a mistake of 1 digit in the recipient's account and the bank returned the money back to them. It's amazing that it took accounting a week to notice this. And it is unclear how long it would take to repeat the operation using the correct details. Daria assured that here, all the money has been sent, today (08.20)-tomorrow (08.21) wait, there will be a paper on the transaction. Of course, no funds came on 08/21/2018, they didn't even send a check. But Daria profoundly assured that just about, the management was already informed, the management took control, the accounting department would send it to the management, the granddaughter for the grandmother, the grandmother for the grandfather, the grandfather for Daria, and she would send everything to me within an hour, the money has already been sent!
An hour later, no information was received (not to mention the funds), after a phone call it turned out that the management just left (judging by the fact that at the time of writing the review (08/23/2018), nothing was sent, the management left and did not return)
After a written complaint to the book of comments and suggestions, it turned out that the store was informed about the time frame of the law and a wait for a response to the complaint was required. Only now the time frame of the law on the refund of funds on their part has already passed. They do not care about this, although according to the law, 1% of the delay is already accrued. Well, in general, the money has been sent! You just have to wait! We'll show the receipt in an hour, and then in another hour, and then, oh, did you get the letter wrong this time?
Also, a cartoon, a special offer is indicated on the website and in the warranty sheet: for a review, you receive 10 rubles to your mobile phone account (you know the numbers, just do not confuse them), and it is not indicated that it should be positive. I expect funds for the video card, even if I don't mention the penalty, and 10 rubles for the review)
Thank you for the endless gratitude that I chose you among the competitors (information from the website). Only when I came across you closer, I'm not very happy with the choice.
See original · Русский
10
January 18
I want to warn potential buyers. The store does not comply with the promised delivery time even after pre-payment of the order. The deadline has already been exceeded twice and no specific date has been announced. "MAYBE" On January 21, 25, I communicated with the manager via Telegram, but it didn't work out constructively.
See original · Русский
November 29, 2024
disappointed with the quality. I ordered a TV, the order was confirmed, they said that they would be delivered in 3 days. After 2 days, they called back and said that it was out of stock. Deception on the face! The price changed, but they didn't want to sell at the price they originally had. I do not advise you to order anything from them
See original · Русский
3
March 26
I don't know why they do this, but every time you order the cheapest goods from them, they accept the order, call back, confirm, and then call back the next day or later and say that there is no product, they contacted the supplier, etc.
See original · Русский
1
November 15, 2024
I ordered a gas stove GEFEST 6100-02 0009. The price in this store was an order of magnitude lower than the rest. After placing the order, I noticed that the store's rating was not high, and there were a lot of negative reviews, which alerted me. Nevertheless, the order was executed perfectly. The manager called back, politely and culturally clarified everything on the order, agreed on the delivery time. I also immediately warned that the order would be one day later than indicated on the website (not the next day from the order, but the day after), however, this is not uncommon now and thanks to the staff for saying such things right away. When the goods arrived at the seller's warehouse, they were notified by SMS message, as well as about the transfer to the courier service for delivery. It was delivered at the specified time. The couriers were also polite, drove up where I asked (it was a little different from the delivery address) and helped to load the stove into the car. Everything is in order with the documents. I noticed that people often write only negative reviews, because when everything is good, then there is no need to write. Therefore, thanks to the store for a well-executed order!
See original · Русский
4
January 20
Poor service On 19.01, an item was ordered that was indicated to be "in stock." We called back and confirmed it. On 20.01, they called and said that the supplier did not have the goods and delivery was not expected. I do not recommend making purchases in this store.
See original · Русский
1
June 26, 2024
All the best to everyone!
I want to write an honest review about the purchase of a Projector through this store. And not just a projector, but a projector worth 11 thousand rubles... I'm just a simple customer. I ordered a projector on credit from a cartoon, through purchase, in an online financial shop... Yes, many are afraid of this... I was also in doubt, first I called the Bank and the intermediary of the Financial Shop. They assured me of their reliability... I did it online...Generally online purchase on credit.. I ordered a Benq 850i projector...I ordered the wrong one, which, as I found out on the 5th day, I needed...I called the consultants, they accepted my request to do something .. and change to another model I needed from the store's list, ... having previously figured out on the Internet which model, I definitely already like the functionality....They said they were doing it, and that they would call you... I've been patient.. And they called me and said that the issue was being resolved, but I would have to wait.. I waited, and occasionally contacted myself.. And I was constantly answered, called, and kept informed of the stage at which the solution of this issue is.. Of course, I had to be nervous... but the Store went to meet me, so I had to pull myself together... And wait!... It took about 3 weeks.. after my request, and I was just shocked by the result! ... The store lent me my dream!...The courier fulfilled my request, after a preliminary call, to arrive half an hour earlier.. I printed it out and checked the device.. I gave you the documents and the contract.. I gave the product in a sealed factory package.. I wished you the best! In general, in order not to write much about the result, I was a little taken aback by the professionalism of the employees.The attitude of the leader. And as I said, I am shocked by the final choice of the projector... By the way, very little necessary information has been written and posted about the work and quality of this brand.., on the sites. Therefore, I give this store 5 stars!And if it were possible to put more... I put as much as I could! The projector works super well!Thank you for being there!
See original · Русский
4
July 6, 2024
They lie about the delivery time, the day of delivery, and the availability of the goods. They waste the time of a customer who would have bought the product anywhere else. You start to get indignant, the caller just hangs up.
A closet was ordered at the beginning of the week. In principle, this week's delivery is until Sunday. They said it would be delivered either on the 4th or 5th, i.e. on Thu or Fri. I called myself on the 4th to clarify, however, when to come to the place of delivery. They said exactly the 5th. I adjust my plans, I go 50 km away to take a shower. Moreover, on the 4th I received an SMS that the goods had been delivered to the courier. On the 5th, a girl calls at lunch and says we won't bring it. I'm asking when you can. Answer: any day except Sun. It turns out that only Saturday remains. I ask if you can do it tomorrow (at Sat), she says, I'm not sure. I'm starting to get indignant, because the condition was that only during this week, but it turns out that they missed the deadline, she just hangs up. And no one else is trying to resolve the issue. That's such a great service.
I just lost a week of time and was left without a closet. I do not recommend contacting this store.
See original · Русский
7
April 22, 2024
It's not the first time I've bought equipment here. The staff is always polite, they tell you about all the nuances. I bought a Macbook M1. The courier who worked on 04/22/2024 is as pleasant as possible. Thanks for the service, I will contact you again.
See original · Русский
4
December 16, 2024
I ordered large household appliances for the kitchen from this store.When ordering, the manager asked that the warranty card be marked in the product passport.She replied, "No, we'll mark our warranty card."In a further conversation, I insisted that a mark be made in the warranty card in the product passport.A day later, the "delivery service" called, judging by her voice, she was about 10-12 years old, and tried to arrange the time and day of delivery.I asked a question about the warranty mark and said that I would not accept the product without a mark.She replied that she did not know and would contact the seller and he would call me back.And then it started........Over the next three days, various employees of the Cartoon called me and told me about all the difficulties they were experiencing working in this organization.And also about the difficulties they will experience when getting a passport for my equipment and noting the warranty.The gift of the Service Department was especially distinguished, as she introduced herself.It was difficult for this one, in Princip, to work.For three days I have known about all the problems of this office since its foundation.I even began to sympathize with these people to some extent, but I remained steadfast!And yet, these people gathered and did what they were supposed to do by law.I want to say right away that due to the heroic actions of the Cartoon team, the delivery was delayed for more than a week.The delivery service called again and ordered me to stay at home all day and wait for delivery.When I objected, the phone was hung up.If you have money and you want to spend it in such a way that you will remember it for a long time and get blood on your finger (you will need time to calm your nerves)then you go to this poorhouse.If you want to buy something in a more calm and civilized way, avoid this mess!!!!!
See original · Русский
3
August 31, 2024
I bought a robot vacuum cleaner! Two weeks later, the problems with the turnover began. It was shipped under warranty. For a month and a half, no reply, no greetings! Our robot vacuum cleaner is lost!!! For 2 weeks, a courier comes to us every day with him. He arrived today, but to pick up the transfer certificate from us and he does not have a vacuum cleaner. The company does not respond to requests for a refund! Beware of unscrupulous sellers such as the company LLC Cartoon. I hope I can get my money back....
See original · Русский
7
February 10
Don't count on this store. I ordered a Lego (the price was discounted). The order was confirmed, the delivery time was specified, but a day later they called and reported that there was no product. Waste of time(((
See original · Русский
1
August 24, 2024
14.08 I bought a Bosch shredder in the store for 250 rubles
19.08 its plastic lid broke when grinding frozen berries, using an ice picker.
The service and warranty department just said that I dropped it and it's not a warranty case. That is, the blender for 250 rubles worked for 4 days
I also want to mention the work of the service and warranty service. 19.08 when talking on the phone, I was told "this may be a non-warranty case, they will indicate where to contact later, send a photo of the defect"
I sent it and the next day, only at the end of the working day, after a clarifying question, they sent me a certificate of conformity of the product. They didn't write anything about the breakdown. I called and was told that yesterday I was told that this was not a warranty case.
Next, I was sent a Russian phone number to contact the "Bosch manufacturer", which of course I could not contact, because when I pressed the number "for other regions", the call was reset.
And then when I asked for the management's contacts, I was sent the wrong mail for regular sales.
The best store!
I will definitely contact a lawyer about filing documents with the court and the consumer protection society
See original · Русский
5
February 20
We bought a refrigerator, it turned out to be defective. The store has been changing for the third week now. Either the factory has not shipped, or there is no warranty specialist, manager Sergey does not know the phone numbers of the management.
See original · Русский
1
December 4, 2024
A lame desk with inappropriate behavior. I made an order. No one called back. I logged into my personal account, and the order was marked as canceled and the product is already available at a different price.
See original · Русский
3
October 14, 2024
I ordered a keyboard, as a result, they called and confirmed it. And on the day of delivery, it was canceled! And this happens all the time. Not a high-quality store, I do not recommend it at all!
See original · Русский
4
March 19, 2024
Is it worth buying in this store? For me, the answer is obvious - definitely not! It's worth noting right away that managers are as polite as possible, but often incompetent and in no hurry to solve your problem. This is a gasket store, just an intermediary - they do not even see the goods before shipment, do not check them, just arrange payment and shipment from the warehouse to the buyer, even the warranty card is not filled in the manufacturer's book, it is simply printed on a4 sheet and is more a receipt or purchase agreement, and a third of the page is occupied by a request to leave a good review and get 10p on the phone for it.. The second is that the work of the store is as slow as possible - you call, you expect, the call breaks down.. you leave a callback request on the website, they won't call you back, you write a message to Viber - it's good if they answer the next day. And now, actually, to my personal experience: a coffee machine was purchased as a gift on March 8, the device is expensive and technically complex. the manager assured that there are 15 minutes to check with the courier, but upon arrival the courier refused to check, citing haste, as a result - the product turned out to be defective (does not see the water container). As a result, there is no gift for March 8, no money for a new gift, but there is this junk, with which it is unclear what to do.. They were brought on Friday at 19.00, of course, you can't get through to the specified service number - their working hours are on weekdays from 11 to 17 o'clock!!! I've been on edge all weekend. On Saturday, I filled out an electronic form through the website. On Monday morning, after the start of their work at 11 o'clock, I contacted them, they said we had 8 applications and promised to call back, the result: in !!17.00 a message arrives on Viber "bring us to the service department (in another city) for diagnostics ", of course this phone is no longer available, because they work until 17. The answers in the sales department are misinforming - the buyer is obliged to bring the defective product himself, although later he realized that the specialists there are not competent to answer questions about the return. The next day, he called again, forced him to pick up the goods by courier (according to the legislation, a defective product weighing more than 5 kg is picked up by the seller). In general, all this time, 3 weeks of wasted nerves, because the answers to messages for at least a day, it was impossible to get through for several days - the sales department said: "a specialist on sick leave, and what did you want? Sometimes people can get sick." As a result, I sent a claim to the seller for 3 sheets describing my feelings about working with such a store and offered various options for how to get out of the situation, one of them is a full refund with compensation for moral damage, to which the store was perplexed -"for what I demand compensation in the amount of 70% of the cost!?" Thanks for the nerves, time and a thwarted gift, guys. We agreed on a refund. In response to the claim, the seller sent a 50p transfer as compensation for moral damage for the inconvenience caused. I'm not sure that the nerves and time spent are worth 50p. I was sure that I would go to the last, sue, but I weighed the pros and cons, a large amount of my own work and other personal projects and tasks, and a simple lack of strength and desire to change the behavior of such negligent sellers. For what? I definitely won't go to them again and I won't advise anyone. After the refund, I immediately had the experience of buying at 21b - I made an order, left a question about payment on Saturday evening after 21 o'clock, on Sunday morning at!!The manager called back at 9 a.m. and explained everything politely. Learn how to work with clients, cartoon!!! I don't understand how the online store drew a 4.4 rating if a third of the reviews are negative, and this is 2 thousand unsatisfactory customers.. Only then I saw the honest rating of the store in Google -2.5. I'm sure no one needs to contact this store if you're buying something more complicated than a plastic container or spoons.
I hope this volume of feedback will attract the maximum attention of potential buyers and save them from such an experience as mine.
I described the situation objectively - how it was, I do not consider the possible excuses of the store appropriate.
See original · Русский
9
May 4, 2024
Maybe the store is good, as long as you don't get a marriage. That's where the nightmare awaits you. I ordered headphones for my child, when they were unpacked at home, they noticed a low charge level. It would seem that well, the new ones have been lying for a long time. They charged for about three hours, and the charge is at 70 percent and falling rapidly. Well, the thing is clear - marriage. A call to the store with a claim. Manager : take the headphones to the address in Minsk to the service. Wait a minute... that is, do I need to bring headphones from Brest to Minsk for my money? I didn't break them, they're out of the box with the marriage! It was decided that I would deliver it by courier. For the money. OK, there's more to come. The headphones were "checked" in the service for almost three weeks. After admitting the mistake, they offered to refund the money or replace the product. Of course, a refund. Which were returned for another 10 days. The result: a spoiled gift. Wasted nerves. I strictly do not recommend the store. I think that positive feedback is only from those who are lucky with a non-defective product, plus a 10-ruble phone charge. Yes, that's how they motivate people to get positive feedback.
See original · Русский
10
August 23, 2024
I do not recommend this online store, because if you receive a product with a non-comfort, as they brought it to me, a refrigerator without a front leg, then you will not get any sense from them!!!!!For more than 2 months, I have been fed breakfast, empty promises and apologies.They promise to send support and still the poor will not send it!!!The service sucks, I do not advise you to contact
See original · Русский
5
November 26, 2024
I really liked the service: the goods were delivered faster than originally agreed, the manager was constantly in touch and it was possible to specify any nuance. And the price in this store was lower than in the others. There are no questions about the product. I definitely advise you to purchase here.
See original · Русский
3
February 3
They called and said the order would be delivered at the end of next week. I received a confirmation SMS. As a result, they called later and said that the order would not arrive
See original · Русский
1
September 10, 2024
I ordered an air purifier because the seller's price was pretty. A kind girl called me back, we agreed on everything. And by the evening, the seller changed his mind and canceled my order. Amazing customer focus
See original · Русский
3
May 23, 2024
Every day we postponed the delivery to the next day for a week - we ruined all plans. At the next postponement of delivery, he refused the order. I didn't believe the reviews and bought it in this store, tempted by the low price. Whether it is worth buying in this store is up to you, but an exciting quest with delivery with a positive decision is provided to you.
See original · Русский
6
August 21, 2024
I ordered the Intex Quick-Fill Electric Pump 66642. The order was promptly confirmed and delivered on time, as agreed. The pump operation was checked on site, everything is OK.
Thanks!
See original · Русский
4
September 22, 2024
I recommend it if there is a lot of time to wait and find a new contractor for the order! Honesty, responsibility, decency - clearly not about this company! It couldn't be worse, they don't fulfill their obligations on orders, they're stalling. I ordered a refrigerator, they said it would be delivered in 7 days, then they called back, they said in 13!
Three days before they were supposed to bring it (I waited for 10 days already), I asked the manager if everything was in order, since I saw that this model had risen in price, the manager said that everything was fine! Bottom line: 12 days after the order and waiting (they should bring it on the 13th), they called back and said, attention!: Out of stock!
How's that? So the refrigerator was in the warehouse, and then it disappeared? Of course not!
Initially, they were misled by the fact that the presence is indicated: in stock! In fact, it turned out to be custom-made. In general, avoid it in order to save your time, nerves and money. The manager does not communicate correctly (to put it mildly). I recommend everyone to write an e-mail address where it should be! Total: instead of 1480, the refrigerator cost 2211 + waiting time without a refrigerator.
See original · Русский
5
February 29, 2024
I can't return a used item sold for about 3 months! In December, I ordered a TV, froze, and upon inspection I noticed signs of a plywood protective film. The courier was very worried that everything was OK. After switching on, I found the installed account and the next day I contacted the store's warranty and formed an appeal. Since then, there have been only unsubscriptions in Viber. They didn't take it away, they said they would offer compensation, but they disappeared again for weeks. The situation is completely absurd! I'm tired, I'll get over it, TV is not the main one. Don't mess around, take care of yourself!
See original · Русский
8
December 5, 2024
Deception.
- fake comments
- cheating with prices
- deception with the presence of
- canceling an order at a time when you are already waiting for delivery
See original · Русский
3
September 24, 2023
On September 7th, I ordered delivery of a Xiaomi 4K TV. The delivery was scheduled for September 13th. On that day, they called and said that the goods from the supplier's warehouse were delayed and agreed delivery on the 18th.
On the 18th, the courier arrived with a TV, but I had questions that it was 4K. After 10 minutes, it turned out that the TV was still FHD and it was mixed up in the warehouse.
They promised to bring the necessary TV on the 22nd...On the 22nd, the manager called and warned that the TV was mixed up in the warehouse again and there would be FHD again. The manager asked if you would wait for a new one or take this one anyway.
Naturally, in a cultural form, the manager was sent
I ordered the right TV from another store and it was delivered in a few hours
See original · Русский
8
1
May 22, 2024
I wanted to order a camera Action camera DJI Action 2 Dual-Screen Combo through the On-line. They refused.
They put up a good price last night, the next morning they refused. As a result, my time was taken away for such manipulations with the online!
See original · Русский
7
June 21, 2024
I ordered household appliances that did not work out the entire warranty period and broke down as a result, the operators do not raise or say that they will send an answer or refer to the manufacturers and the manufacturers to the store , I do not advise the store
See original · Русский
6
August 20, 2024
Everything was fine (like everyone else's, as it should be), but before .. Any questions and requests for the return of the goods. It's the worst I've ever seen. It shouldn't be like this. Get better
See original · Русский
4
July 8, 2024
Everything is fine!
I ordered a Ramili baby ET3050 pyrometer.
They were delivered on time as agreed, checked on the spot, everything is as it should be.
Thanks!
See original · Русский
4
January 25, 2024
I ordered an aerogrill in this online store. The delivery had to be postponed for a week due to the supplier, but the goods arrived earlier and were delivered 4 days later. We sent an SMS that the goods were delivered to the courier. Polite consultants and couriers. They take into account the request to bring it before 22 o'clock, since delivery is carried out from 19 to 23. Excellent price.
See original · Русский
3
December 5, 2023
I put 5+ on the store: they have low prices, polite consultants, but the delivery with which the store cooperates is 3 stars by a stretch-there is no specific delivery time and time, therefore, if you have a large-sized cargo, then be prepared to overpay the movers for the waiting time. I haven't checked the quality of the product yet
See original · Русский
5
October 31, 2023
I ordered a samsung s21fe phone, they called and said the position is registered, you need to wait, OK, I waited, I came with a region for the Arab Emirates, respectively, samsung pay does not work. I'm writing on Viber what are we going to do? They asked me to send a photo of the warranty card, I sent it and after that 2 days of silence, they didn't even read the message, I wrote silence on the site too, after 3 days they replied that they were sorting out the issue and silence again.
See original · Русский
5
1
November 16, 2023
Through the website in the evening I made an order for a coffee grinder with delivery in 3 days. On the trail. the day the manager called saying that the goods would arrive at the warehouse on the trail. day and delivery in 3 days is possible from 15 to 18 hours. After 2 days, I received a notification that the goods had arrived at the warehouse and I would be contacted about delivery. On the 3rd day, the goods were delivered. The goods are safe and in order. A large number of negatives. reviews scared off, but the lowest price for the product among competitors took its toll, and in the end did not lose. I recommend.
See original · Русский
1
4