Food was served very late and we were asked to leave as soon as the food arrived. Refused to give a warm place while many tables were empty outside even after informing that one of us was sick. And there were no name reservations to the tables even though they Refused. Food was tasty. And quantity was good. But overall we felt hostile with the waitress and bit racism. But the hookah master was friendly and provided a good service
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Нелли
Level 3 Local Expert
November 20, 2024
As a person who has worked in catering, I sometimes unconsciously get picky about many things. But I definitely liked the Mint.
The food is on top.
The service is great.
Answering messages and questions on Instagram is super fast.
Clean, beautiful, atmospheric.
The only caveat is that when booking a table as part of the Gastrofest, the administrator did not say that the reservation is limited to 2 hours. They only said it when they already asked to vacate the table.
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Мария Ильина
Level 4 Local Expert
January 5
Excellent hookah, good craftsmen, took into account all the wishes. The food is served quickly, the portions are good, very good and incredibly tasty. The interior is cozy, everything is very clean and tidy. The staff is friendly. We visit constantly. The atmosphere is very comfortable.
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Оксана Лукашик
Level 5 Local Expert
December 25, 2024
A wonderful bar with excellent and refined cuisine. The staff is polite and friendly. On December 23, 2024, I celebrated my birthday and received a pleasant surprise from the establishment!!! Both my guests and I were very satisfied!!!I recommend 🥇 🏆 ✨️
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Карина Панчук
Level 2 Local Expert
August 14, 2024
I want to express my gratitude for the warm atmosphere!
The design of the place is aesthetic, the bar is just beckoning. I liked the quality of the alcohol, the reverent and responsive attitude of the staff, they are interested in how much they liked the dishes. Attentive to many points☺️ I felt so good about myself that of course I would like to return to the institution🥰 Appreciate the staff and encourage, the guys really do not work in line with the shift, but really maintain the level of the institution, sincere sincere presentation, interest in a good result
They even shared a charging timer...........
All the best!
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Anastasiya Peshko
Level 2 Local Expert
April 13
Good day
I want to share my impressions of visiting this institution.
We were there a long time ago, even before the rebranding, and everyone advised us to go.
Everything would be fine, it's beautiful, the service didn't seem to fail at first. We ordered risotto from the seasonal menu, the waiter girl warned us about waiting for 30-35 minutes, after 45-50 they clarified when the dish would be, the answer is: I warned you, 5-7 more. When the girl was asked why it took so long, they began to prove that they had been warned about it, that is, "waiting from 40 minutes," although this was not the case initially, they decided to abandon the dish and go to another institution. When the manager approached us, they said that we had to pay for the dish, because it was already ready and it was being carried. After 10 minutes of arguing, the dish actually arrived. Eric, the manager, did not offer a rational solution to this conflict, did not want to watch the cameras, and convinced us that the waiter was right. There was no appetite at the time of serving, they did not pay for the dishes voluntarily in order to avoid even more conflict, they did not touch the dish, they left.
Having worked in catering for more than a year, having seen many similar situations and knowing how such conflicts are resolved, I would like to advise you to learn how to communicate with visitors politely, not to be rude and enjoy your meal to the waiters)
I won't say anything about other nuances, the attitude finished me off.
We won't go any more, and I don't think I'll recommend it to my friends.
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Константин Гецевич
Level 4 Local Expert
December 5, 2024
I visited this year during the gastrofest. It was not bad: a good kitchen, friendly staff, a great courtyard to get some fresh air, but strictly for a small company. I wanted to order a table for 10 people, they said they could seat a maximum of 6 and it was a little cramped.
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Анжелика У.
Level 6 Local Expert
November 30, 2024
We went to the gastrofest. The worst set we've ever had. Firstly, they could not find our reservation, they put us on a cold veranda, which, like in the main hall, stank of sewage. The first course (pasta, not with brisket, but with a piece of bacon) was brought in 20 minutes (in one set the pasta was in cheese sauce, in the second set without). There was a piece of foil in one serving of pasta. Everything else was brought in an hour and a half, when there were 30 minutes left before the end of the reservation! Prosciutto was very smelly, as if spoiled, these rolls were almost not eaten. The rice in the rolls is terrible. One of the bruschettas (although it was just bread) had some kind of sand that crunched on the teeth. In the end, they warned that there were 10 minutes left before the end of the reservation.... as if it were our fault that the dishes were brought after an hour and a half!
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Мария Сапего
Level 2 Local Expert
November 18, 2024
We went to the gastro fest on 11/15/2024. The cuisine is excellent, the atmosphere is gorgeous, but the service is terrible.
First: we booked a table for 7 p.m., and a couple of hours before, we called and asked to come at 6, since we had already booked a table for 8, they say we were mistaken. I refused because it was their fault.
Secondly, when we arrived, no one gave us a menu. We waited for 15 minutes and if she hadn't asked, no one would have come up. After that, we waited another 15 minutes for our order to be accepted, and if I hadn't called again, they wouldn't have come up. We were sitting at the counter and chatting! The hall was half empty, that is, there was no workload for the waiters!!!!!!!
I don't think I should beg and beg. This is their job!!!!! Not acceptable!!!!!
Third: although the cuisine is good, the first course was cold (Asian-style pasta). It feels like it's been cooked for a long time. And it's sad that in the photo the pasta was in a real pumpkin, but in fact in a porcelain pumpkin. Maybe that's why the pasta cools down!
Bruschetta with black caviar from chia with egg for an amateur, it tastes like I ate mold (I do not recommend it)
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Корчагина Александрина
Level 3 Local Expert
January 18
We visited the establishment for the first time with a group of friends, the first thing that spoiled the impression was the extremely unfriendly receptionist, who allowed herself to roll her eyes with displeasure and intonation with notes of irritation. When booking the table, the reason for the event was not taken into account, as well as the complete lack of information and customer orientation. We learned about some of the nuances only on the spot.
The staff service was extremely inattentive, I had to duplicate the order and requests more than once, a very long wait for water, hookah masters and dishes.
Cocktails and rolls are quite tasty, but the meat dish was simply impossible to chew, the rubber sole was even softer.
Congratulations from the birthday girl from the institution did not follow…
In general, there was no desire to visit the institution again.
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Сергей Михайлович
Level 15 Local Expert
November 28, 2024
It's a good place. I visited it as part of the gastrofest. One of the disadvantages is the chaotic work of the waiters (at first they forgot about us, then the waiter changed twice). In the end, everything got better, you just need to remind yourself, and not wait for "miracles".
I liked the dishes. There was a delay in the submission, but this is not surprising within the framework of the festival.
We were lucky that no one was smoking a hookah at that time, otherwise the review would probably have been completely different. It would be good to divide the halls into "smoking" and "not".
Good luck with your development!
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Dasha Ratskevich
Level 6 Local Expert
December 1, 2024
We were at the gastrofest, the place was booked 2 weeks before the visit, but when we arrived at the institution there was no reservation
Thanks to the receptionist, in just 5-7 minutes the place was found and we were able to try our set
The set wasn't bad, but it didn't live up to expectations! The kimbap is a bit dry, the roll with Parma ham seemed tasteless because of the rice and ham, which was minimal
I liked noodles and brisket, sushi burger
There was also a problem with serving plates, we received them only after 4 requests
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Геннадий .
Level 9 Local Expert
March 15
We booked a table for 6 people, and as a result we sat on the veranda like sprats in a jar, with a maximum of 4 people sitting at the table.
I especially liked the waitresses:- they do not know what is included in the dish, how it is served, etc. they also bring sets, and when asked why it is not full, they answer - because there are no such products in the kitchen. It would be better if they didn't bring it at all.
The rooms are not ventilated, from the word at all. Everyone has hookahs with different flavors, and as a result, the hall is already sick of all these smells.
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Людмила Н
Level 2 Local Expert
April 18
The service is disgusting and the attitude is terrible, which I haven't seen in a long time. The guys don't know what service and customer orientation are at all. I was told that the waiter did not like the way I was sitting, the second waitress tried to smooth things over, but the receptionist wanted to show his superiority and he came up and began talking in an incorrect way, when asked to give the supervisor's phone number, she was refused, when asked to bring a book of complaints, they did it 3 times.... Guys, learn how to work with clients. The client is not always right, but emotional intelligence and the ability to manage the situation are very impressive when you work with clients.
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Buevich V.
Level 12 Local Expert
November 24, 2024
It's a cool place. Interesting delicious dishes. The staff is very polite and friendly. Every time there are only positive emotions from the visit.
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Артём
Level 4 Local Expert
November 14, 2024
It makes sense to go if there are 4-6 free hours, because the waiting period for each dish is an hour, an hour and a half, somewhere else an hour will carry the bill, well, the same amount of change.
The seats are uncomfortable, especially in the center, you sit like in an aisle, and the seats themselves are probably designed to lie down, but not to sit with someone. Again, if you sit in the center, you can shove your legs anywhere, but it will be uncomfortable everywhere.
The waiting time, unfortunately, overrides all the advantages.
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Пусть знают
Level 9 Local Expert
October 10, 2024
I came to Grodno for the first time and after passing 5 establishments with ratings of 5.0 (all of them were disgusting), I will say that Mint is one of the best establishments in the city. I spent two nights in a row there because I knew they wouldn't let me down!
A beautiful, cozy, warm and comfortable room. The ideal staff is attentive, responsive, 5+ service. Hookah masters made perfect hookahs. Very tasty sushi, perfectly fresh fish, large portions. Prices are inexpensive for such components. There's nothing to find fault with. Well done! Respect to the owner of the establishment, appreciate the staff!
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Ната Ли
Level 14 Local Expert
July 13, 2024
Everything is normal on the menu, the waiters serve quickly and carefully. They monitor the comfort of the guest, which is very pleasant. We had a pack of cigarettes on the table and the waiter girl brought us an ashtray. Caring and pleasant. Hookah is a full paragraph. Not only did they make the wrong taste, it was so bitter, it quickly ended. Since the hookah was brought, the hookah specialist girl has never approached us. Sadly. Mint in Russia is much better in terms of hookah.
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Вэл
Level 10 Local Expert
March 1
They didn't let me in pants with a zipper and a belt. They said sports. It's like we've come to a cool restaurant. But no. This is a hookah bar. They offered to go for 100 rubles. For 100 rubles, sweatpants turn into elegant trousers. A kindergarten for such an institution. The table was pre-booked
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Вероника Марчик
Level 5 Local Expert
March 2
The atmosphere was wow, the waiters constantly came up to clean something every minute, it was intrusive, they said that nothing needed to be cleaned, they cleaned it again in a minute. Maybe they're being scolded for it…
I didn't like the avocado as a tree. It is better to put dishes on the stop list, it spoils the impression
And so delicious, cool
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… …
Level 5 Local Expert
March 8
We won't be coming back here anymore because of the end of our time, when an employee of the institution comes up and says could you please leave the premises.Although no one was brawling, they were waiting for a taxi.This ruined the whole impression of the institution, although it is quite good.
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Ольга
Level 6 Local Expert
April 18
This is the most terrible place that has happened to me in recent times... the unprofessional staff, who ruined the impression of the institution with their attitude, as if I got into 2000 with a pretentious and arrogant attitude. The only thing missing were the crimson jackets
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Денис Кучинский
Level 3 Local Expert
November 16, 2024
Many thanks to the waiter Ksenia!Perfect service, I haven't seen this for a long time!Special thanks for the kitchen-everything is at the highest level!We will come to you more than once!
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Ирина Шловенец
Level 2 Local Expert
December 4, 2024
Terrible service. We visited the gastrofest.
We ordered 2 sets, the first part of the first set was brought half an hour later, pasta with bacon, cold
The second part was brought 2 hours later.
The second set was abandoned, there were no movements at 2.30 o'clock
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Виктор П.
Level 15 Local Expert
July 17, 2024
We visited the institution on 07/16/2024 at 22:15
It was not possible to get through to the operator within 20 minutes beforehand, upon arrival at the institution they sat on the veranda and said that they would transfer to a better place, in fact, they did not transfer, although places appeared, and customers from the street occupied them.
1) We ordered a wok with sweet unagi sauce, in fact, they brought a very spicy dish, where they put chili peppers., the menu does not indicate that the dish is spicy, the administrator tried to convince that all Asian cuisine is spicy.
As a result, they were redone, but instead of removing the red pepper, the cook did not even add unagi sauce, and served ordinary boiled pasta.
They informed the waiter, and when the receptionist came up again, the first phrase was - what's wrong again? Seriously?)
2) We ordered an Asian taco with beef - it turned out that it was not fried beef, but beef tartare, raw meat, beef is indicated on the menu.
3) Garlic croutons are just as bad, part of the bread is white, part is black, black more or less, then white bread is a tasteless cracker, garlic is a minimum.
4) Asian salad with chicken - surprisingly, it is not spicy, and delicious, but the avocado was oak.
The waiters have a separate respect, they always tried to smooth over the situation, unlike the administrator.
I definitely do not recommend visiting this institution.
Hookah will do, but in 40 minutes of smoking they never changed the coals, they just beat off the embers once.
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Камиль Гаптраупов
Level 13 Local Expert
March 31, 2024
I highly recommend this place, the cuisine is straight (wow) the best that we tried during our trip to Grodno! Hookah decent staff is friendly and responsive, they go to a meeting at the request of hookah preparation! It 's not very good with tobacco, there are many Russian brands , but they do well from what they have ! I definitely recommend it!!!!👍👍👍
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Полина
Level 3 Local Expert
May 13, 2024
Good afternoon! I want to share my impression of this institution, where they decided to celebrate their birthday. We booked a certain table on the terrace a month in advance, made a pre-order by a certain time and made an advance payment. We arrive on the appointed day and time, we were seated at the wrong table, we asked to move, but we were told that the table that was supposed to be ours was booked. The menu is brought to us, although a pre-order was made, but there was nothing on the table. The receptionist came and said that our dishes were being delayed, although it was ordered at a CERTAIN time and we had to wait an hour. An hour later, everything was brought at once, although it was agreed for different times. We didn't get plates and soy sauce for the rolls, so we had to yank the waiters to get it. Many items of drinks were not available and this was not mentioned in the menu. After we asked for the bill, we remembered that it was a birthday and brought a compliment from the institution. The waiter came and said: "I do not know who has a birthday, so keep it." She put it on the table and left.
The impressions are terrible, the sediment remains, we will not go there anymore, I DO NOT RECOMMEND the institution.
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Чон Ку Ли
Level 2 Local Expert
April 24, 2024
In my previous review, which was not posted for unknown reasons, I gave a number of facts for residents of Grodno and guests of the city about Korean cuisine:
1. There are two countries and two states on the Korean peninsula, the DPRK and the Republic of Korea, that is, there is no such country as South Korea
2. There is no such dish as ramEn in Korean cuisine, but there is Korean ramEn noodles. You don't say drOnics or drapes.
3. Ban Bao is a dish of Vietnamese cuisine, in Korean cuisine there are steamed buns and they are called Pigodi or Pyanse
4. Roll dog is not a Korean dish, but belongs to the Belarusian creativity
5. Mochi is a dish of Japanese cuisine and does not belong to Korean cuisine
6. The taste and aroma of the other dishes are not identical to the Korean taste and aroma, they are rather Grodno variations on a Korean theme
7. Korean lunch does not exist without KIMCHI made of cabbage, radish, cucumbers, green onions, the list goes on. The proposed cucumber salad cannot qualify for cucumber kimchi
I am offended for the Belarusian citizens who are misled
And reviews are written in order to change the situation for the better, to take into account the opinions of customers
Ask for advice and advice
Delicious cuisine!
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Dobryanskaya Anna
Level 3 Local Expert
April 24, 2024
Hello. We were at your gastrofest yesterday, I would like to share my impressions.
The food is delicious, there are no questions.
But the service and organization is VERY lame.
When booking a table, you specify that the reservation is for exactly two hours and "calculate your time", but for some reason you don't care about it on the spot))
We sat down at exactly 19.00, made an order. After 30 minutes, the waiter comes and says that there is no drink of our choice. Question - how did you take the order then? Why did it take 30 minutes to realize this?
Dishes are brought to the set randomly, not taking into account when which table sat down. After us, 2 tables sat down, and for some reason, by the time we had only 2 dishes brought, they had already fully received the set and paid off. Strange, don't you think??
Especially when OUR time is calculated.
It's very cold on the terrace, they immediately asked for a blanket. The waiter said don't worry, we'll turn on the heater now and it will be warm. I asked for a plaid anyway. After 20 minutes, there is still no plaid, I had to ask another waiter.
The heater was turned on about an hour later after numerous complaints from several tables.
There are no fixed waiters on the tables, as a result, they just follow each other and ask the same thing, the dishes are confused and brought to the wrong place or not at all.
Dessert was eventually brought out to us at 21.15. After repeated requests to calculate us and that we had already left. Two hours maximum, right? It's not noticeable.
There is something to compare it with, even within the framework of the gastrofest, and there has never been such poor service anywhere else. There is no desire to return. I do not recommend it to anyone
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Ольга
Level 12 Local Expert
November 21, 2024
It is inconvenient to sit in the center. The dishes in the gastrofest are delicious, except for the fatty stewed brisket. The waiters are friendly. I liked the tea serving.
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Катя С.
Level 3 Local Expert
January 18
We decided to celebrate a birthday at this institution. When booking a table, no one specified whether any event was planned, nor did they offer to make a pre-order. After the fact, it turned out that the discount for the birthday children only goes when making a pre-order, and they were also not allowed to serve their cake to the table. The receptionist was very unfriendly, she allowed herself to respond with irony, in general, the first impression of the institution was spoiled because of her. The waitress and good music saved the situation. The long serving of food and drinks, the hookah master did not fit for an hour, so I had to ask for a blanket 3 times. The cocktails were delicious, but some of the dishes on the menu were not up to par. There was no price-quality ratio.
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Артем Д
Level 2 Local Expert
January 26
We were there for the first time, we really liked the service, we remembered it 5 minutes before a friend's doctor)) and the staff did not disappoint, they managed to congratulate, I advise you!
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Виктория Тарасенко
Level 6 Local Expert
March 16, 2024
Super everything! Satisfying, large portions!!! 👍🏼and they cook delicious. Serving borscht is on fire ! Good service. Pleasant atmosphere and comfortable places. There is a delicious hookah.
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Владислав Казакевич
Level 10 Local Expert
September 24, 2024
It's been a little boring lately. The DJ is sluggish. The tracks are unclear :)
Cocktails are average. Whiskey-Cola standard. The kitchen is for 3. The dishes are brought already slightly warm. Garlic croutons are a bit greasy, you can even have a little more garlic and more crunch. Change the latches in the toilet) Otherwise you can stay there)))
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София Антонович
Level 3 Local Expert
January 20
The place is beautiful and the music is pleasant, but the number of visitors leaves much to be desired. 😔
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Сергей И.
Level 3 Local Expert
April 27, 2024
I attended the gastrofest with my family and a 5-year-old child. They put me at a table on the veranda on chairs. The child asked to move to the sofa at the next table. There were 4 tables available. An administrator named Elizabeth categorically refused. Usually such people work as watchmen in the hostel and enjoy their power in rejections. We were in the institution for about an hour. One table was still not occupied. I liked the kitchen. The service is fast. Administrator Elizabeth is still far from being an administrator. Young is good, but she has no experience and is angry - this is evident from her.
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355237 Чигрина
Level 3 Local Expert
June 7, 2024
With deep gratitude, I would like to express my admiration for your restaurant for the warm atmosphere and cultured, courteous service.
Special thanks to the waitress Ksenia!
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Алексей
Level 5 Local Expert
July 18, 2024
Asian salad with chicken and avocado - avocado is hard as radish.
Asian beef taco - beef is raw, like tartare, although nothing is written about it on the menu.
It was not possible to resolve the issues of dishes with the administrator - he is constantly looking for new arguments why the guest is wrong. At the same time, the waiters are responsive and try to solve the problem, for which I thank them very much!
And the wait is, of course, too long.
Mint disappointed :(
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Юлия
Level 3 Local Expert
November 16, 2023
Excellent establishment, polite staff, top-level cuisine. The birthday compliment was very unexpected and pleasant. Ordered a hookah, super. I recommend this place for recreation.
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Sergey Autogrodno
Level 9 Local Expert
December 18, 2023
They did not reach the service. They stupidly wouldn't let us in because one of our company was wearing shorts. The story is very funny. My friends and I came to mint, and one guy was wearing shorts and a T-shirt. By the way, both items were originals of the same famous brand and cost about $ 1,000. Cerberus at the entrance rudely said that I would not let him in shorts, go to another place. And at that moment, 4 guys in denim shorts come out of the hall. To the question "wtf"? A knowledgeable person replied that these were not shorts, these were breeches...
By the way, we went to a nearby institution, the owner of which is the same as mint, and this cerberus smiling opened the door for us. And the difference is that the mint is free and the next one has a paid entrance. Since then, our company has completely ignored both of these establishments. The impression was spoiled by a person who is not able to prioritize and is not able to assess the solvency of customers.
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Лэрт Л.
Level 5 Local Expert
January 5, 2024
A great place to relax lazily with delicious food and hookah. Excellent cuisine for the Mint franchise, interesting cocktails and tinctures. I especially want to highlight the serving of borscht.
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Ирина Анюскевич
Level 5 Local Expert
December 18, 2024
Pleasant staff, delicious dessert, great atmosphere ☺️
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Екатерина Касперович
Level 15 Local Expert
December 25, 2024
Good hookahs, nice interior
Everything was delicious 🥰
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Ирина Супиталева
Level 18 Local Expert
April 19, 2024
A decent hookah with gastric flavors.
I liked everything in the kitchen, the menu was updated and the guys are obviously trying.
Good and fast service.
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Muvent
Level 7 Local Expert
November 28, 2023
Pleasant atmosphere. It's not noisy until 22.00, you can communicate with each other. The menu and prices are delicious and reasonable. Only for those who do not ring, it may be a little tense if kolyan is sitting next to him. But that's why it's a Kollan bar. For an evening rest in the company or just the two of you, it will be great.
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Турлай Дмитрий
Level 10 Local Expert
April 28, 2024
The kitchen is great! Beautiful interior, friendly, caring and, most importantly, punctual staff!
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Дмитрий Б.
Level 7 Local Expert
April 22, 2024
Like it. We came with my wife to the gastrofest. The interior and service are excellent. All the staff is polite and courteous.
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Солдатенко И.
Level 3 Local Expert
April 30, 2024
Previously, the menu was excellent, now it is for an amateur, but unfortunately there are not many fans of Korean cuisine. In general, how is Korean cuisine and hookah combined? The answer is: nothing. Please return the old insanely delicious menu! 😢 the hookah died quickly....😢
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Ангелина Шинкарук
Level 7 Local Expert
November 16, 2022
One of the favorite places in Grodno🥰
Pleasant atmosphere, cool music, delicious and beautiful! I really like the hookah. The master always does what you want and hits the bull's-eye 👍
The staff is excellent, everyone is very nice and lovely. This is the case when it's really not a pity to leave a good tip.
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Павел Кизилевич
Level 8 Local Expert
November 12, 2024
A great place, some guards at the entrance, need to change their place of work