It is a nice resort and mountain, but they care more about wrongfully taking money from guests than they care about doing the right thing. I brought my wife and son for their first day of snowboarding and asked for 3 day passes. The rep told me that our 8-year old son only needed the 5k dram magic carpet pass, but failed to mention that the same was true of my wife. Great. I bought them both first-day lessons. Great. But knowing that my wife was also a first-day snowboarder, she allowed me to purchase a 20k dram day pass that was unnecessary, as there was no way she would ever be able to ride the lift that day.
OK, my mistake. I returned to the ticket office and explained the mistake. I simply needed to exchange the full day pass for another magic carpet pass. The reps were nice and called their boss to get permission. But when the manager got there, she smugly said "we cannot do this - no refunds on any purchased passes under any circumstances." So then I said "No worries, you can see that I was incorrectly sold a full day pass for a first-day boarder and that this pass has only been used for the lesson I bought her, never to ride the lift. So just sell me a daypass for 5k drams for my next time and then there's no need for a refund. "No, I will not do that." End of story. So they took an extra 15k drams, or about $38 from me for a service they knew I didn't and couldn't use. They took it just because they already had my money and knew I couldn't get it back. This is a short-sighted philosophy that builds ill-will instead of goodwill and I think it sucks. Nevertheless, I will return there because the rest of our experience was positive - good food, good service, great lift, nice people, and decent runs considering only one operational lift.
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Ser Baboyan
Level 3 Local Expert
December 25, 2024
cool place, good tracks, it'll be even better in the future
vardan.shahinyan
Level 2 Local Expert
January 30, 2024
Very beautiful place; high quality service; high quality development; ski track is perfect for both starters and professionals; restaurants are great.
1
Yervand Q.
Level 3 Local Expert
May 9, 2023
It’s new, it’s small and it has just one lift, but it already better than all other resorts in Armenia!!
3
Дмитрий Савельев
Level 22 Local Expert
March 26, 2024
Great snow + 85 snow cannons.New snow trucks.A good freeride is in the morning.Lots of sun.An expensive restaurant with Moscow prices.Dirty parking and a construction site around.Blue-green highways, as in Kirovsk in the Southern sector.The plans include casinos and hotels.You need to live in Yerevan.
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Анастасия О.
Level 5 Local Expert
February 3, 2024
Atmospheric, cozy, beautiful. There are instructors, there is a training track, there are good long tracks. Boots, skis, gloves, masks, sticks, helmets are available for rent. There are a lot of people, I had to stand in line for two hours for equipment, but it didn't spoil the mood. The restaurant is open, there are warm clean dumplings. If you have your own gear, then you can buy a skipass online. We took an instructor for three for two hours, it turned out 42,000 drams. And another 15,000 ski passes to the training track for three for the whole day. Standard class equipment (boots, skis, poles, mask) it costs 8500 drams. One ascent to the main routes, if I'm not mistaken, 3500, was not taken. Great, I liked everything.
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5
Kamo Adulyan
Level 2 Local Expert
December 14, 2024
The best ski resort in Armenia
Everything is very convenient and comfortable
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An A.
Level 6 Local Expert
February 12, 2024
The complex is still being formed, only one queue has been launched., everything is new, a structural approach to the project is visible. But at this stage of development, prices can be made lower., dear skipass., for such a number of trails it is expensive
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2
Сергей Сергей
Level 10 Local Expert
February 4, 2024
The slopes are excellent, for every taste. But the registration for receiving the inventory is delayed. All inventory is new. If you arrive at the opening, you will get to the slope faster.
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1
Сергей Иванчук
Level 4 Local Expert
February 5, 2024
1. Excellent lift
2. Good trails
Among the disadvantages: a dangerous road from the exit to the place (there was a lot of ice, 4 accidents). Take your time.
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Инкогнито 4261
Level 2 Local Expert
August 16, 2023
Был там все работающие дни в первом сезоне. Это очень крутое место... Будет... Пока там так себе, но трассы классные и фрирайд интересный, надеюсь будет круто.
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Maria
Level 9 Local Expert
February 25, 2024
We arrived on the mountain on Saturday for the opening, but the slopes were not ready ((there is not enough snow on the slopes, the information on the site is not updated, you can only navigate on Instagram according to the work of the trails. The road to the resort after turning off the main highway is not very good, if you take a taxi back there is a chance that you will have to hitch a ride, because there are no taxis in the area.
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Дмитрий Иванов
Level 10 Local Expert
April 7, 2024
The ski lift is in a state of construction, only 1 lift is working, the prices are greatly inflated for such limited functionality.
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Ольга
Level 10 Local Expert
March 20, 2023
Первый раз в Армении. Катали в Цахкадзоре. Думали, больше в Армению не поедем. Но узнали, что в выходные открыли новый курорт в тестовом режиме и решили съездить. Очень понравилось, несмотря на то, что курорт только строится. Захотелось вернуться , когда он заработает в полную силу. Чувствуется потенциал.
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1
Микаэл М.
Level 2 Local Expert
November 16, 2023
Amazing terrain! The resort will undoubtedly be of European level. We are looking forward to the opening of the season.
Mika
Alpine skier with 30 years of experience from Austria
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5
Ирина Чайкина
Level 6 Local Expert
March 30, 2023
Очень большое будущее у курорта.Много ещё сделать предстоит,но перспектива хорошая,подождём и обязательно ещё приедем.
5
Maxim Tolstov
Level 12 Local Expert
April 27, 2024
Everything is new, but so far very little for such a cost of skipass
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1
Виктор
Level 27 Local Expert
March 4, 2024
It's a good place. But I'll probably come back here again.
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1
Алёна Ивлева
Level 7 Local Expert
February 19, 2024
A great ski resort
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1
lui lin
Level 3 Local Expert
November 23, 2024
Great
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Борис Даниелян
Level 5 Local Expert
March 11, 2024
Cheap and very fun
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Dmitriy
Level 13 Local Expert
January 4, 2024
4 for the future. The road to the complex is just terrible. I hope they finish what they have in mind.