One star only for the quality and design of the furniture.
Previously, I had no problems buying furniture when there were shops in regional centers.
But the online store is a different story. Customer focus is at zero: we received the payment - the rest is the buyer's problem!
It is not the organization that carries out the delivery (DPD) that is responsible for the delivery of the goods, but the manufacturer and seller, who should be interested in ensuring that the goods are delivered with high quality. You are the one signing the contract with the freight forwarder, not the buyer!!!
I got the furniture, we started to assemble it, there are not enough fittings!!! Where is the quality control??? The online store was notified of the shortage. It's been a week SINCE ANYONE CONTACTED ME about the problem!!!
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ольга г.
Level 2 Local Expert
March 7
Thanks to the seller. There are no attachments to the furniture. I liked the quality, design and ease of assembly. The delivery was done efficiently and the courier informed us about the arrival. The fittings are all in place, the furniture is packed and delivered without any problems. I was very worried about the fact that the order was large, but everything was delivered intact.
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Юлия Ф.
Level 4 Local Expert
June 29, 2024
Customer focus is zero! I wanted to take a bed on a loan "for native goods"
As a result: they have an online store where they do not give credit and there are shops in 3 cities (in our city, Brest, there is none) where they give loans, but they do not issue it, you need presence and delivery in the Republic of Belarus only in an online store
Why can't I send the invoice by mail? Why is it not possible to make delivery by an online store or any delivery at our expense?
No one even tried to offer an alternative solution, just dry answers
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Руслан Савчук
Level 6 Local Expert
March 6
The design is normal, I liked it, my sister wanted to buy the same one for herself.
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Сергей Вдовин
Level 6 Local Expert
July 20, 2022
Very good furniture, great price. The highest quality, I bought a bed and a wardrobe, I was very satisfied. Excellent staff, friendly always help with the selection.
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Александр К.
Level 4 Local Expert
February 5, 2024
A cozy furniture store with pleasant prices and staff
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Ольга Дербис
Level 4 Local Expert
September 9, 2024
A good store!
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garoondmitry2013
Level 9 Local Expert
December 7, 2022
Beautiful furniture of good quality. Always available
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Anonymous review
February 5, 2022
Good furniture, excellent quality. And at an affordable price.
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Андрей М.
Level 4 Local Expert
December 28, 2020
Excellent service, low prices, good quality products.
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Алина Костючик
Level 4 Local Expert
September 9, 2021
The furniture is very high quality!
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Вера Г.
Level 4 Local Expert
July 20, 2021
Excellent furniture quality!
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михаил лундышев
Level 5 Local Expert
September 4, 2022
Super
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Вадим К.
Level 8 Local Expert
November 18, 2020
Excellent furniture factory
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Надежда Бойко
Level 10 Local Expert
February 9, 2020
The quality is good and the prices are not very high.