I'm being demoted, for MTS, but it may be for motivation purposes.
Since this network has become less competitive, prices in stores for goods without interesting offers, communication wants to improve, and 4G Internet is still working..... Why???!!! Not always, of course, but often, as for such a good salon.
Clients are being lost, but propositions are....We got into a period of stagnation.
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Ваня Стреха
Level 3 Local Expert
November 3, 2024
We bought an expensive phone , after a couple of days the connection began to work poorly , the interlocutor disappears during a conversation , they do not change it under warranty , they send it to a service center , and the service center waves its hands , they say we do not see the problem , or they refer to poor communication , although there is no such problem with other devices . That's how they can't change the phone under warranty .
If you only try to take it for your own money for an independent examination , and then to court .
MTS has a guarantee, it's just a name, in fact it doesn't matter, it's better not to buy devices from them and save your nerves!
There are no complaints about the employees!
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Максим
Level 7 Local Expert
November 13, 2024
Excellent communication salon. We bought a phone and a watch with a big discount and bonuses. The staff transferred all the information and set up new devices. Polite communication. I recommend.
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,,,, хороший
Level 14 Local Expert
November 3, 2024
I do not recommend it!
Faced with the inaccuracy of an employee Kubasov Artur Igorevich, who handed over a deliberately faulty fitness bracelet for use, citing the lack of battery charge, for some reason telling what kind of apartment the head of the salon has and what kind of vacuum cleaner he uses ...
The next day, the seller Piskun with a dissatisfied look took away a bracelet for repair that we could not even turn on ...
With such "it is better to visit another outlet with polite " consultants" and not spoil the mood ...
We bought two watches in Svyaznoy for more than 1200 rubles...and we remained one step away from changing the MTS operator to a friendlier one...
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Владимир Дроздов
Level 16 Local Expert
May 23, 2023
Convenient location in the large shopping center "Korona". There is an information kiosk with the possibility of paying in cash.
A couple of years ago, I had problems paying a loan to VTB Bank (Belarus). Because of this, overdue debts arose. As a result, they stopped providing me with installments in MTS. How is MTS connected with VTB? I have no idea. I have never had any serious problems with paying MTS installments. I consider this situation offensive and discriminatory. I have no opportunity to go to court and defend my rights.
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Андрей П.
Level 2 Local Expert
August 25, 2022
My wife and I came before the New Year to change the tariff (suddenly change after NG). The operator listened to everything, checked the passport and said that the tariff had been changed to the required one. My wife started using the Internet more, but for some reason doubts crept in about changing the tariff. I installed the application for my wife on My MTS phone and it turned out that the tariff was not changed, it remained the old one. The tariff was changed through the application, the SMC confirmation came and the tariff was changed in the application.
The operator's work in MTS is two points.
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400310Чач
Level 14 Local Expert
November 3, 2022
A good salon. The consultant quickly solved my problem. There are two specialists working in the salon. There was no queue. I liked everything.
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Света Кочеткова
Level 16 Local Expert
February 16, 2023
The customer was deceived!!!! The payment for 450 rubles has not been credited.. I called the hotline several times - nothing was decided!!!! Despite the fact that the payment receipt is on hand!!!!!!!! They are transferred to the bank, which says that MTS is to blame...
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Илья Ш.
Level 3 Local Expert
November 7, 2022
Disgusting service. I stood in line for 15 minutes, when my turn came, the specialist (a gray-haired man), at his discretion, began to consult another client standing behind me. Thank you very much MTS, I'm changing my mobile operator!
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Олег Капустин
Level 9 Local Expert
November 28, 2022
Yesterday we bought a SIM card, so it's not enough for us that the number is not the same, and even the money was not properly put in, money of course, but the bill was returned, but they didn't even deign to apologize, so minus 5.
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Виктория
Level 5 Local Expert
June 3, 2021
A large selection of smartphones. Polite staff. I bought phone insurance in the salon for a small cost, the child dropped the phone - it crashed, it was repaired within 12 days for free at the expense of insurance. I recommend it!
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руслан пирвердиев
Level 10 Local Expert
March 11, 2023
The best staff in the world
But due to the high prices for tariffs, I was forced to leave MTS and switch to a1
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Сергей Тихий
Level 5 Local Expert
June 24, 2022
The employee said that supposedly there are no more tariffs without a subscription fee.
It's complete nonsense. I called the hotline and confirmed that there are such tariffs.
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Алексей Епишин
Level 11 Local Expert
June 21, 2023
Thanks to the staff. They helped.
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🙄
Level 11 Local Expert
November 30, 2019
Salon "In touch" - excellent service, polite, attentive, friendly beautiful girls sellers. Good luck to you and good customers!
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Олег Виноградов
Level 5 Local Expert
December 14, 2021
It's a so-so place, I've been there a couple of times, there's almost no parking, and I don't advise them to have it there anyway
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игорь тимошкин
Level 5 Local Expert
January 30, 2023
Well done sellers
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Степан Сидорук
Level 5 Local Expert
April 18, 2021
The description indicates that we do not provide services. Wasted time for 40 minutes, thank you!
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Дмитрий Такой
Level 13 Local Expert
January 29, 2020
They breed unnecessary accessories and unnecessary insurance without a twinge of conscience looking into the eyes. In other respects, this phenomenon is common nowadays.
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Kate0802
Level 3 Local Expert
August 12, 2019
High-quality service, everything is explained in an accessible way! We always go to this salon!)
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Элеонора Явица
Level 7 Local Expert
July 2, 2021
The staff is very unfriendly.
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Alina Alexiuk
Level 5 Local Expert
February 27, 2019
Lovely salon, friendly staff and good service!
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Зинаида Филимонова
Level 30 Local Expert
August 5, 2021
standard communication salon
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Клиент
Level 24 Local Expert
April 12, 2020
As soon as we are talking about MTS
There is only one answer. The horror!!! And there's nothing more to say.
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Алексей
Level 13 Local Expert
September 14, 2020
Polite staff. I bought a SIM card, helped set up the phone)) 5 +
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Eduard
Level 30 Local Expert
August 4, 2019
The store of the most popular operator in Brest. Phones, connections.