We were going to Gomel, I apologize for the details, the child wanted to go to the toilet. There is only Hope in the passing direction. Of course, there is a gas station further on, but we need to turn to it, we were in a hurry, not the point. We decided to use our roadside service. We came to ask if it is possible to use your toilet. And then it started...The rudest woman, yelling:- I quote: - What are you eating here, you don't have a gas station!!! We have a fee!....
I was a little taken aback, I say, OK, there are no problems. She showed the child at the door, saying go and I'll pay for it, because time is still in a hurry. To which your employee yells again: Where!! I won't open the doors until you pay!!!
In general, we left...Perhaps this is such a manual installation.
I believe that there are different visitors: for whom you need to clean up. But, excuse me, your mistress could calmly say: welcome, yes, of course, but our toilet is paid. There were no questions.
The service is at zero, if this is the only working cafe on this road, it's better not to come here. You can be told for coming here, or maybe they will also tell you according to your order, it is not included.
Dear employer: take your employee to the cafe, to the same place where she sent me with the child, to the Belarus Oil gas station: there you can learn the culture of service, and go to the toilet ....
Very ashamed of such a roadside service.
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1
людмила сивуха
Level 10 Local Expert
January 19, 2021
If you order a banquet in this cafe, then be sure to contrast the dishes that you ordered beforehand and their number, and then only make the calculation. But in general, you can celebrate some kind of holiday or worldview, the design and program are not bad. According to the goodies, it's not bad either.