Field inspectors work quickly and are pleasant to communicate with.
It is a pity that you are unlikely to receive payment even in obvious cases anyway. Just to apply for payment, you have to sit for an hour and a half and the reception is conducted only in this department for the entire 2 million Almaty. The decision on payment is sent via mail, well, a negative one comes)
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Berik
Level 5 Local Expert
March 6
I did not feel a high level of professionalism, employees do not introduce themselves, maybe they are not obliged, it is not convenient to get acquainted myself. I often come to submit documents because there are a large number of official vehicles.
Knowledge in the document flow of employees varies, they ask each other again, clarify the name and list of necessary documents, provide their own template for payment Requirements, despite the fact that this sample is not specified in the annex to the contract and has not been presented before.
The drafted and signed version in the State language from the Lessor was not accepted for payment, at my insistence they were accepted for consideration by the Management, putting the incoming number, and also clarifying that there would be no payment in this case, they do not want to understand the meaning of the letter, they ask to re-state and re-sign the drafted letter from the Lessor, although the meaning will not change.
By the end of the working day, they reluctantly and with great dissatisfaction take up the documents, saying that they will not have time to accept the documents in 5 (five) minutes.
I came more than once and at an earlier time for the transfer of primary documents, I had to stand in line because the transfer of documents is not very fast.
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Асет Рамазанов
Level 13 Local Expert
November 17
everything is fine, but it takes a long time to receive the payment. This is the process if you would solve it quickly, then there are no words
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Vladimir
Level 13 Local Expert
May 17, 2023
A very stupid insurance company. Evaluates car repairs much lower than the actual cost. Even the emergency commissioner speaks ill of them.
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артем красовский
Level 11 Local Expert
October 25, 2021
Good company, pleasant specialists, coffee, tea, in general, the service is excellent. Here they consider the damage to be bad, there is not enough for repairs, so 3 stars
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Schavkat A.
Level 3 Local Expert
June 23, 2023
Lack of parking and slow operation
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Nika Nika
Level 4 Local Expert
January 23, 2023
Why aren't they answering the phone?😅
Never picked up the phone(((
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Denis
Level 10 Local Expert
June 22, 2022
A normal rhinestone company !there are pros and cons, but you can negotiate!
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Alike KZ
Level 10 Local Expert
January 11, 2022
The amounts of payments underestimate E. I was offered 325,000 with a loss of 1 million