Oma
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Юго-Запад
470 m
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754 reviews
November 1, 2024
A great shop has everything you need for building a house at some very reasonable prices.Staff are helpful.....until you have a problem. Then staff training is required. Unfortunately you have to deal directly with the Minsk office to get things rectified. This is not the fault of the local staff, more of a training issue.Senior management needs to look into this. All in all a good experience and would recommend the store.
February 6
I like the store, a wide variety of products.
Of the advantages, I can single out: There are often installment card promotions, mainly for Halva, and for 12/24 months, which is very convenient if you have started repairs, for example, and everything is needed "now",
as well as not reasonable prices, compared to other services. stores.
The location of the store is convenient, in the city and close to the city center,
large Parking,
self-service ticket offices (appeared relatively recently),
restrooms,
coffee machines,
you can return the product at the service center, if you suddenly bought an extra one, you can also rent tools there (Bulgarian, stroy.hair dryer, grinder, etc.)
Now to the cons:
for me, as a person who is not particularly well versed in construction, I would like advice from a consultant, but there are very few of them in the store, in order to find them, you still need to try to walk around the departments and then turn to you in response, "I'm from another department" or one consultant who is already busy with the buyer, wait 10 minutes if everything is fine, and then ask your questions.
Another critical disadvantage is that the service center is poorly functioning, where you can return goods, the last time I stood in line for about an hour.
I value my time, so it's a serious disadvantage for me, so I'm shooting a star.
Thanks for your attention!
See original · Русский
September 12, 2024
After rearranging several departments, it became more pleasant to be inside, it became easier to search for the right goods.
-1 star for the fact that there are sellers who show with all their appearance that they are not in the mood (although I waited for her for 20 minutes while they were looking for her all over the store in order to cut off an unfortunate meter of oilcloth). I wish there were fewer of them. But this week this unpleasant aftertaste was overshadowed by a consultant from the paint department, unfortunately I did not remember the name but... Well, he served me just fine, and told me, and showed me, and even helped me put it in the basket. All with feeling, sense and soul. I took everything I needed, of excellent quality and at a pleasant price. And I also want to note that even comparing with food organizations, this store is the cleanest. In general, I will come back here more than once, hopefully to a consultant of the same level🫶🏻
See original · Русский
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