Good evening! Terrible delivery. The order was placed on December 15th, and it was promised that delivery would take from 1 to 3 business days. The delivery was supposed to take place before December 19th. As a result, the order was not delivered on December 19, after which it was promised on December 20, and accordingly, the order again did not reach me. The next day it's the same. I dialed the consultant on December 23, they answered me only the fifth time, and then after the consultant said "please wait, we'll find out the details and we'll call you back" no one called back until I dialed myself. As a result, they promised to deliver the order on December 24, but I refused. I needed to receive the order on December 19th, as promised, as we needed a gift order.
Disappointed. I ordered for the first time and was very disappointed.
See original · Русский
Natalia Golub
Level 2 Local Expert
December 14
Service 0 , the order was placed on December 3 , we agreed on 14 ..I called the operators 2 times..they fooled their heads about what would happen until the evening ( they specially called the master to assemble the chest of drawers ) , who , after waiting for almost 4 hours , left , of course ..the product has not been delivered... and this is the second time their delivery suffers..in the summer, we ordered a sofa and brought it with delivery ..and this is the second and last time we order from them .I strongly do not recommend if ..if you plan to receive the goods at a certain time and date..so the operators also lie ..
See original · Русский
Marina Burlaca
Level 2 Local Expert
November 22
We ordered a sofa and brought the wrong color and size at all , they refused to exchange it because we opened the package and screwed the legs , be careful and see what they bring you
See original · Русский
1
игорь т.
Level 2 Local Expert
April 3
the pros bring the cons very quickly defective goods you can't get through to the customer care service to return the money or take your time instead of defective high-quality goods
See original · Русский
2
Ирина Боровик
Level 2 Local Expert
December 21, 2022
I bought an Albatros A63BPRC2 oven at the smad shop
When the courier brought it, she asked if I could look at it, said that I would look at it later.when I opened the box, I saw that the baking sheet was beaten. Later, I saw a gap of almost 1 cm in the oven, unfolded it and only then saw the indentation, a week later two couriers just arrived to diagnose it from the oven, they dropped it a little further from my door. 5 days have passed since they were taken for diagnosis ... I asked why it took so long, they told me that the diagnosis would be done in 14 days! Are you kidding me? I have two children, what can I cook with? I paid money for it! I read the reviews of the company and saw that another man has the same problem in the same oven zozor 0.7 and the baking tray falls when heated
See original
4
1
Daniela G.
Level 2 Local Expert
March 15, 2023
I recently purchased a Hansa built-in electric oven, and I can definitely say that this is a very high-quality product. SmadShop is very cool, I don't really trust online stores, but this store really impressed me!
See original · Русский
2
Нина Б.
Level 2 Local Expert
March 10, 2023
I bought a Thomson Neo N15 laptop for myself on March 8) Well, it's just super, it works well, the sound and image are high-quality, beautiful silver color. I recommend this store!
See original · Русский
2
Анни А.
Level 4 Local Expert
September 5, 2022
I ordered a sofa in this wonderful store!
They were issued quickly, the friendly staff at the store, there were no problems with delivery either.The staff of this institution work quickly and efficiently.Thank them very much.I will order and get there.I recommend.
See original
1
1
Valeri Ragulin
Level 2 Local Expert
December 10, 2022
Order 669199 bought a generator received without packaging without tools that should be included, it is clear from the condition that someone used it, the manager promised to call back and disappeared, a week has passed without a response or greetings from them, conclusion do not buy in this online store
See original
5
Анжелика
Level 2 Local Expert
September 3, 2022
disgusting showroom! the sign shows a wide range of goods: furniture, plumbing, home ...
we went to the store, and there was NOTHING there. just a couple of vacuum cleaners and corner sofas. everything else is on order in the online store.
then why do we need a showroom if there is nothing in it? the building has 4 floors and there is nothing.
See original
2
1
Илья Шевченко
Level 6 Local Expert
November 2, 2021
I placed an order 563679, agreed on delivery on Saturday, no calls or delivery on Saturday, waited all day. There is still no information on delivery, they didn't even bother to call and tell me what happened to my order.
See original
1
Victoria Frunze
Level 2 Local Expert
September 23, 2022
The order was delivered very promptly! I will address them again
See original
2
1
Олег Г.
Level 6 Local Expert
April 18, 2018
Quite a decent online store. A wide range of products. Everything that was ordered was delivered at exactly the agreed time and in full compliance.
I was pleased with the availability of paid urgent delivery. Really in a matter of hours.