I connected a premium account only to receive a discount in Invitro, but did not fulfill exactly all the conditions for receiving it, namely: "patients need to independently demonstrate the Premium service to the administrator in the PAY service application with the status "Connected" before paying for the order via a QR code " Yes, I did not fulfill exactly conditions, but I just said that I want to pay through the pay app and that I expect a discount. Communication with the service support and the laboratory itself led to this answer: "you need to read everything correctly yourself and do it in a certain sequence to get a discount." Probably, yes, it is necessary to do exactly as it is written and it is your own fault, but really it is impossible to make it so that it is simple and understandable?

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Aleksandr P.

Level 15 Local Expert

Of course, it has become a large network and noticeable. Useful options appear in the application. It's great to pump up the possibilities for the variability of payments in different situations. Well done!

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Igogor

Level 6 Local Expert

A good idea in the "Pay" application, but the implementation and technical support are weak. Shoals in retail outlets have not been eliminated for months. Money for the "premium" is debited regularly, and services are provided "on the dump". Only this week there are refusals at 3 points. The openings of new points are raised with fanfare and practically do not notify those who have worked with the application about the closure in any way. I've been using it for six months, and the rules of the game have already changed 3 times. It is always not in favor of consumers. Many friends have already abandoned the application. I'm in line😀

See original · Русский

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14 reviews