Otdeleniye Pochtovoy Svyazi № 2 RUP Belpochta
98 reviews
July 16
Email, good repair, let go quickly, polite staff
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1
April 10, 2023
Large bright compartment. For the convenience of waiting, there is a sofa, ottomans. Electronic queue. There are few ticket offices, but the girls serve very quickly. It left a pleasant impression. It's just great.
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2
1
June 25
Quickly and efficiently, but there are a lot of pensioners, I can't discuss them.
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September 3, 2023
I often visit this post office, the staff is polite, they serve quickly, the electronic queue pleases, but, as everywhere, there are a lot of people
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3
December 20, 2022
Very often there are long queues, sometimes you have to pick up a parcel! and wait 30-40 minutes.
Otherwise, everything is fine
I will add a review 3 years later. We have made a modern and cozy renovation, an electronic queue. The service is good and polite. I try not to walk during rush hours, the time lasts more or less acceptable. Everything is fine 👍
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3
March 18
The level compared to what it used to be is almost like in Europe.The electronic queue , tables , chairs, well done, improvements are going on for the better.
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January 6
Clean, warm, good staff. But there is one drawback - A very long time
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February 19, 2022
I like our department. The staff is friendly. There was never even the slightest hint of rudeness. The electronic queue is very pleasing. It happens, of course, that there are a lot of people, but this is because the post office does a lot of unnecessary things. In the modern world, it is very strange to accept payment for utility bills, with an information kiosk for this. It is clear that elderly people are not all able and willing to learn new things, but often middle-aged people stand in such queues. Which personally discourages me.
UPD. After the renovation, it's also nice to be here. It is very beautiful and there is a lot of space.
Only soft blue saddles, for some reason they do not lie on the windowsills, but the girls behind the counters probably feel sorry for them.
UPD. 02/19/12 Soft saddles have taken their rightful place on the windowsills.
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3
March 14, 2022
The staff is good.It would be nice if the bank handled the payment.It is necessary to remove this service from the post office!There are bank branches for this purpose.Why do I go to the post office to send a parcel, because I cannot do this at a bank branch or through an information kiosk.We have to queue for 20 people, who mostly came to pay for something.They don't know about the bank. And there are no queues like at the post office.Now there is an alternative to Belpost, this is Euromail.A large number of people use it instead.If Belpost does not review the list of its services, it will soon cease to confirm its name. It will only remain to deliver letters and newspapers, which are gradually disappearing too, the 21st century after all.So the leadership of this structure needs to think about it, although why would they do that.
I will comment on this issue after the expiration of time... Something incredible!Sending parcels has now become much faster!!they adjusted , apparently, this question.In the electronic environment, you are a priority.So, if you're saving time, only now Belpost. I sent 20 people on the European Route the other day .An hour and a half!
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3
May 26
Polite staff, excellent service!
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August 22, 2022
The queues have not gone away, the electronic queue is pleasing, but there are still not enough staff to serve everyone. But mostly it's only on hot days (pensions, communal services, holidays). The rest of the days are much more pleasant, the influx is only after five mostly. After the renovation, there are more places where you can sit down, and in general it is more pleasant to be
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4
April 2, 2023
There are nuances with the electronic queue: sometimes it starts to hang. This is partly due to the fact that coupons are randomly selected by visitors due to confusion in the menu. The staff works clearly and quickly.
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1
June 30, 2023
The electronic queue works differently each time. I mostly send parcels, pack at home, arrange everything through the website, sending at the post office itself takes 40 seconds along with payment, and sometimes I have to sit in line for 40 minutes. Moreover, it also happens due to the fact that employees are not talking to clients about business
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1
June 9, 2022
It is very comfortable to be after the repair! It's nice! I don't come often, they served me quite quickly and without complaints.
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2
October 18, 2023
It's just tin, the slowest staff, the longest-serving department.
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1
June 2
There's always a queue.. The favorite place of pensioners
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1
July 4
Eternal queues
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1
September 15
Everything is fine
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1
1
July 29, 2022
To be honest, I didn't quite understand what the electronic queue is for, if they skip utility bills all the time by numbers, and I'm with postal items and wait from 15 to 30 minutes.
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3
October 20
The service has changed noticeably for the better
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November 9, 2023
They found my parcel quickly and competently.
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1
January 1, 2022
Thanks a lot to the department at Pushkin 22, especially to the head, they helped with the delivery of the parcel that was lost! And they brought joy to the baby who was waiting for a gift from Santa Claus)))
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3
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October 26, 2022
Probably like everywhere else ...
You need to solve problems with the queue, which is why it is electronic: everything goes in order, as before, to all cash desks.
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1
December 23, 2022
Modern department, fast, no queues, good staff!
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January 29, 2023
The service is good, and the patience of the girls is just fire 🔥💐🔥🔥
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September 22, 2023
I really like the service at this post office
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September 21, 2023
There is always a queue and not friendly employees.
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1
October 26, 2022
Very long queues!!! In order not to wait too long, go to the neighboring post office, where there are fewer visitors
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3
March 18, 2023
Super department, employees are well treated
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3
May 10, 2023
You will see endless queues!The worst mail item
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1
March 3, 2020
The current electronic queue greatly simplifies and speeds up customer service. I like.
But in general, I would like to say only kind words about this department, a lot of kind, warm words. Responsiveness, politeness, professionalism, and just a sincere approach to each visitor - it always catches your eye while you are waiting for your turn and experience for yourself when your turn has come. Thank you 212002!!!)))
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4
June 22, 2023
Very cozy and nice
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3
1
December 28, 2023
For a very long time...
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1
1
July 13, 2023
After the repair, there's nothing like that!!!
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1
June 24, 2020
The post office should primarily provide services for sending and receiving parcels, transfers, etc., and now there is one window for customer service with mail or receptions, and three for utility bills, loans, etc....That's how it is!!!And there are no complaints to the service staff at all, this is how the electronic queue was set up.So what should I reconfigure?!?!?
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7
2
July 13, 2022
It has become much better after the repair
The electronic queue has put things in order)))
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August 28, 2023
Electronic queue
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1
October 25, 2021
excellent mail I recommend fast service fast payment acceptance
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January 24, 2020
A small package came from Minsk by cash on delivery, by mistake to a work address, not a home address, there was no way to pick it up, the spouse was not given a passport. I had to take time off from work and go myself. It's absurd. I understand if it's a money transfer... But a package for which you also need to pay money. Moreover, there was no such thing at other post offices, everyone was going to a meeting.
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4
1
March 24, 2023
Eternal queues. Nothing changes.
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2
1
April 15, 2023
It's not bad there are fewer queues
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3
April 7, 2023
The electronic queue is good! No one pushes and does not get on their feet)))
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1
May 15, 2021
The flow of customers is large, sometimes you have to wait 40 minutes or more to send a registered letter. Specialists are working very slowly.
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4
1
September 16, 2021
Like all post offices... But the service of visitors by electronic queue ... 😉
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March 21, 2020
There's always a queue. It works 1, 2 windows out of 4, and very slowly. I sent a letter to the Republic of Belarus, sealed it in an envelope, paid for the stamp, but it turned out that sticking a stamp on an envelope is also a paid service. I was just shocked))) The brand itself is a sticker, I would still understand if it had to be "slobbered" as before🤣🤣🤣🤣
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5
November 20, 2019
Probably the best branch in the city. Polite staff, recently installed an electronic queue (allows you not to swear with grandmothers and always hurrying people occupying several queues at once), a large hall, there are enough seats.
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4
1
January 13, 2022
As a post office, it's just ideal if they stop accepting payments for communal services.
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3
November 22, 2020
Not the best service .... didn't know how to send a parcel when paying with customer stamps.....no pens to fill out forms.... eternal queue
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5
5
February 20, 2020
Terrible service organization! To send a package, I stood in an electronic queue for an hour and a half!!! And this is in the afternoon, from 14 to 15.30, And what is being done there in the evening, and when they receive pensions, it's scary to imagine. Don't set foot there anymore. And how the poor elderly people suffer!
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4
August 26, 2021
Fast service, lots of working windows. Electronic queue.
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1