This site has been creating a lot of problems for years: they do not bring or send notifications to the messenger on time , or even do not notify at all .Serious registered letters are delayed, for example, with an appeal to the court or with the tax service - to appear at the specified time and impose a fine for non-appearance and untimely reaction…They send back international parcels (purchases) without notifying them of their arrival at the site at all.Unfortunately, documents and much more come to the place of residence automatically and there is no way to refuse to cooperate with these sites
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Наталья Демидова
Level 9 Local Expert
December 23
The post office is not big, but there are no queues. The girls work quickly and smoothly. If necessary, they will patiently explain and help.
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Валерий
Level 6 Local Expert
October 24
There are not enough staff. Of the four working windows, a maximum of two are working. Often one thing. You can spend 30-40 minutes in line, being the fifth. There are no complaints about the staff, they are poor fellows who are hostages of the situation.
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Вита
Level 3 Local Expert
November 21
It's a disgusting place. The workers are slow. Wild queues, an average of about an hour of waiting. Emails are not delivered, notifications are not delivered. Like it or not, you have to stand in line to get what should have been in the mailbox. Irresponsible performance of work duties creates such conditions. It would be wonderful to refuse service in this delightful place, but alas… It is a pity that the reviews will not fix the mail in any way. At least installing an electronic queue and separating people with quick questions and lengthy utility bills would have saved the situation in many ways. Well, the work of one window, when there are 25 people in line, is worthy of a separate boiler in hell…
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Иван Ш.
Level 6 Local Expert
November 6
Nothing has changed over the years. It's all the same. One ticket office, the queue goes outside. And it doesn't matter what time you go in.
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сергей Малиновский
Level 20 Local Expert
July 19
Not competent employees , they do not send letters , they lose , two months of nothing , then they hand over overdue notices
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Игорь Юрченко
Level 18 Local Expert
January 1
Service level - top 🔝
I would never have thought that the post office could reach such a level of service.
There were questions about the return, letter search, translations, they always tell everything clearly, patiently explain - well done!
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Таня Вавёра
Level 4 Local Expert
November 8
The girls are doing well, the profession is hard, but they are trying.
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Андрей Андреем
Level 11 Local Expert
January 25
Compact compartment. There is a post office and an information kiosk for payments. They work fast. Queues only when the working day ends and everyone goes to pay. Not to scold.
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Sergei Nebyshynets
Level 13 Local Expert
September 5
Slowly, sovkovo, constantly a lot of people, inconvenient mode of operation
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Abyss-eternity
Level 6 Local Expert
November 21
The disadvantage is the number of employees. One person accepts everyone
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Марина Макрицкая
Level 2 Local Expert
December 25
The horror is terrible , the 70s ! The service is still there.
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Александр Безручко
Level 2 Local Expert
December 23
There's always a queue.
It is not always necessary to notify about the arrival of the parcel
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Лейла Шахвердиева
Level 5 Local Expert
November 2, 2022
The waiting time is on average 15-20 minutes, after the 15th it is longer as there are a lot of pensioners in queues to receive benefits
Service 6/10
I often hear rudeness towards people when they find out something and ask
Staff 7/10
Parcels 2/10 for me and my friends, parcels arrive, then a message arrives later when you come to the post office a few days later, they say there is no and they cannot find it
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Ирина Чуприс
Level 20 Local Expert
February 5, 2023
Mail is like mail. There is no electronic queue. There is often a queue, because not all windows work ... there is not much space at all. I try to avoid this mail as much as possible.
Sunday and Monday are closed.
There is a place to put the car.
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Olga -
Level 4 Local Expert
January 6, 2023
Thanks to the girls for the fast service. I paid for the phone in another region. They explained, helped and paid without any questions. A lottery was offered for change (maybe you'll be lucky). I didn't stand in line for long, basically like everywhere else. The operators do not sit still, they run after parcels and do everything in time.
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Ленин Гриб
Level 13 Local Expert
January 12, 2023
The post office that is open is always overloaded.the room itself is very inconvenient because the queue goes out into the corridor of the hostel, Although the young people who work there are always well done.We need a new larger room.
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Вася
Level 5 Local Expert
June 7
Everything is like everywhere else, the girl who served, very nice, responsive, helped a lot!!!
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Катя Денисова
Level 7 Local Expert
June 1
They work very well, thank you)
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Яна Королёва
Level 5 Local Expert
December 28, 2022
There are few staff, but the service was excellent. The parcels arrive in good condition. Of the cons: I stood in line for 1.5 hours, just to pick up the money transfer
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Екатерина Ермакова
Level 9 Local Expert
July 26, 2022
The service is fast. It seems like there is a queue sometimes, but you don't stand for long. But there is one big disadvantage. You can pick up the registered letter here, but welcome to pick up the parcel, take a walk in 2 blocks
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Константин
Level 7 Local Expert
January 16, 2023
A very polite girl patiently checked the availability of the parcel at the number I indicated for a long time. And she replied quite calmly and politely that it had already been delivered. It turned out that I had given the wrong number. And she calmly found the package I needed. Without reproaches, without raising the tone. High professionalism. Thank you for your hard work 🙏
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Anonymous review
June 24, 2021
It's a pity that you can't put a minus 5. It's a hellish place.
Why did they open 4 post offices in Borovany? Do you think it saved this place from queues - absolutely not, they have become even bigger. In order to receive a registered letter, I arrived at the opening at 10:00 and left after 1 hour. People were already on the street by the time I left. When I asked for more operators to be added - two employees sitting on and doing nothing, because now COVID - and collecting huge queues is not the best idea, unfortunately, my request was ignored and the saddest thing is that I will not be able to resolve the situation - it will not work out to the management - the operator refused to give out a book of comments and suggestions, the head of the post office too. Well, then... We have to live with these.
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Настя Шекало
Level 2 Local Expert
February 8
This is the worst post office possible!!!
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Степан Лукьянчик
Level 7 Local Expert
April 17, 2023
In principle, the service is fast enough, 2-3 windows work stably
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Volha Volha
Level 2 Local Expert
October 19, 2023
you can't drive in with a stroller, the system doesn't work all the time, it's stuffy inside.
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Ютуб - канал Устин ТВ
Level 9 Local Expert
November 10, 2022
There are only 4 windows, but only 2 are working. Therefore, 3. And remove the utility payment service already at the post offices. There is a bank for this.
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Елена Гутор-Владыко
Level 6 Local Expert
August 25, 2023
After unloading the mail from the parcels, it became much better.
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Татьяна Ш.
Level 30 Local Expert
December 10, 2020
Hello everyone, I read the previous reviews and was surprised: where do people get so much anger and misunderstanding from!
I appeal to a thinking audience, if you are tired of living in this farce- in your free time from your main job- come to the post office and help employees to the best of your abilities! And everyone will have more fun and live a better life! I invite you! And if you do not agree with my wishes, wait quietly and without nerves. Everything will be handed to you, and do not hesitate when the time comes!
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Влад Каин
Level 11 Local Expert
December 9, 2022
Terrible department, eternal queues, unhurried staff, just like in Zveropolis. The guy generally sleeps on the move.
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Анна Крук
Level 3 Local Expert
March 23, 2021
It's a disgusting place. Employees are uncommunicative, slow, lazy (hopefully not all of them). I always stand in a terrible queue for at least 40 minutes, at most an hour and a half. They are sent from one place to another. It comes to the point of absurdity that "it takes a long time to find a package." If the time of death depends on the work of this mail, then I am calm. I'll live to be 100.
I am deservedly giving you my first negative comment.
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Ветерок
Level 14 Local Expert
April 3, 2021
Good mail. And most importantly, the boss (or she is the director) is a very modern, polite and pleasant girl. Resolves any issues positively
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Ira Yohng
Level 4 Local Expert
July 24, 2020
Firstly, I was waiting for the parcel by EMS. The sender warned me that the courier would contact me. The courier did not contact me, he came without warning on a business day during business hours (the day before, I tracked the parcel on the website, and it was written that I still had to wait a few weeks ...) So, when she called him back, he told me in an offended voice that no one had answered him and now I have to go to the post office myself. Why on earth should I even be home at this time? Does the courier just like to walk? Why without warning?
What's the point of couriers who arrive unannounced during business hours? What is the probability of finding the recipient of the parcel at home at all? And then he is also demonstratively offended on the phone. It's very unpleasant.
Secondly, when I arrived at the post office, there were a lot of people in line, but only one cash register was working. Is this normal? What is the mail, what are the couriers in this mail.
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Вассисуалий
Level 9 Local Expert
August 11, 2023
The best cooking in the city
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dom5109435
Level 3 Local Expert
April 17, 2020
On April 11, 2020, I found in my mailbox a notification about a registered letter that they wanted to give me, but they didn't (I'm at home all the time).Why couldn't they? I started calling the phone number indicated in the notification, but I couldn't get through. There is no one to answer the phone - the post office employee answered,
from whom I received a registered letter on April 11 from 15:00 to 15:30, 2020. When I returned home, on April 11 from 16:00, another registered letter was delivered by the post office staff and dropped into the mailbox (without notification). How long would it have been there is not known? (my son saw a car drive away from Belpost through the window. There is no lighting (natural or artificial) at the entrance to the building where the post office is located. Crossing the threshold, you find yourself in total darkness. Just outside the door there is a vestibule and darkness, you do not know where to go - right, left or straight?
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наталья еленёва
Level 6 Local Expert
August 2, 2022
The staff is nice and helpful. There are practically no queues
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Никита Куценко
Level 7 Local Expert
July 21, 2021
The employees of this institution deserve a separate monument in the main office of Belpost - speed and politeness at a height (no).
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Yegor T.
Level 7 Local Expert
May 2
Well
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Борис Хаванский
Level 7 Local Expert
June 22, 2023
The staff, the atmosphere.
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Миша
Level 6 Local Expert
July 31, 2020
This is the most hellish place in Borovlyany, which you can only go to with prayer. From opening to closing the queue. There are not enough employees, and those who work do not differ in the speed of service. There is something to work on and work on.
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Anonymous review
September 19, 2020
18.09 I am calling 517 80 40, indicated in the notification for three days in a row. They don't pick up the phone at all. Eternal queues and stuffiness in the post office! There are old people who don't even have a place to sit down! Is it really impossible to restore order in the organization in the 21st century? Shame on Belpost!
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Анастасия
Level 4 Local Expert
December 21, 2019
That's horrible. Okay, there are more queues, a small department for a large number of people - this is understandable. But the constant problems with finding parcels are too much. I understand not finding 1 parcel, but not finding all my parcels is too much. And yes, this may be a special case, but it's still unpleasant when every time they tell me that my parcels are not there, although it says on the website that they are in the department
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Татьяна Ребковец
Level 2 Local Expert
October 5, 2023
It's all good.
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Вероника А.
Level 3 Local Expert
February 25, 2020
The workload is huge at the post office. It is clear that it is very difficult for the RCB to work. People are furious that the queues are huge, but they forget to remember which state they live in. That it's not the employees' fault that the queues are huge, but our favorite chinochnichestvo 😉
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РОБЕРТ Абраамян
Level 7 Local Expert
March 24, 2023
Just regular mail
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Татьяна Зиневич
Level 10 Local Expert
June 9, 2019
I flinch every time I have to go to the post office. There is almost always a kilometer-long queue. Poor organization of service on the part of the authorities!! There are catastrophically not enough employees!!!!!! At the same time, the poor employees take their breath away and listen to people's complaints, but they are not to blame.... Therefore, do not linger in your place. The population in the village is huge, the post office cannot cope. You'll be lucky if you get a package in an hour
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хай бог мылуе
Level 7 Local Expert
June 1, 2021
When they began to issue Chinese parcels in another building, there were smaller queues, you can come)
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Елена Павлова
Level 13 Local Expert
March 19, 2020
Huge queues, a small post office. The employees are well done, they work quickly, they serve up to the last customer
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Виктория Э.
Level 4 Local Expert
April 18, 2019
There are always a lot of people. I took the letter the third time, the queue is huge, as in all post offices. There are especially a lot of people behind the parcels, this issue in the country still cannot be resolved, unfortunately.
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Евгений
Level 3 Local Expert
August 8, 2019
The service is ugly!!! Does the management not read the reviews!!!??? The attitude towards customers is not caring!!! They don't pick up the phone to find out information!! Actually, it's just some kind of nightmare, not a post office!!!!