I recently visited the store, I liked everything and the store staff is polite and sociable, they will listen,tell and show the right thing that is needed. I did not see any comments or shortcomings and the prices were pleasantly surprised. I recommend it to everyone
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1
Zin Zingerr
Level 6 Local Expert
October 22
Alas, I am disappointed. I ordered the cutting of a small pencil case.
By tradition, the cut was checked out of place at acceptance, but already at home - the reviews are good, there are very few elements and nothing complicated was ordered. It would seem, where is there time to mess up? As a result, we were surprised:
1. One side of the cabinet came completely without pasting, although everything is fine with the second one (according to the contract, one side must be pasted). It is clear that for this we will not go to the other end of the city beyond the MKAD to figure it out, we will somehow try to get out of it ourselves, look for the edge and glue it.
2. For some reason, the inner shelves were decorated with an edge pasting on two adjacent sides, an angle. It is unclear why. We went through the description of the details with the employee 2 times, and never once did the pasting sound on the adjacent sides - there was no thought that there would be such a stupid mistake somewhere.
3. We came to pick it up, but there are no signs. Search as you want. I can't get through to the warehouse.
In general, we chose the organization based on good reviews in order to avoid problems - and we just got them. It is unpleasant that shoals with such a simple order. Now we'll go shopping and fix it ourselves, class.
The only pleasant thing was that they helped us load the saw into the car at the warehouse. Thanks for that.
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Алла Л.
Level 3 Local Expert
June 27
Today I visited Papa Carlo showroom store on the MKAD. The exhibition halls are under renovation, but the store is open. I was interested in the complete set of the dressing room. The girl's manager said that it was impossible to see the exhibition samples - no one knows when the repair will end. You can choose on the website, she will look at the availability, and the warehouse employee will bring it, and if everything suits me, I will be able to pay and pick it up. Choosing online and live is of course a big difference, but I agreed. I spent time, the manager made a list of 5 positions and went with him to the warehouse employee. After 10 minutes of negotiations and bickering, the warehouse employee refused to do this job. I was also not allowed to go to the warehouse myself. And anyway, I have to pay first, and then just see... There is no interest in the client, no desire to help either! It was possible to further spoil your karma and mood by pumping your rights, because by law the seller is obliged to show the product before buying or, if trading according to samples, show a sample. But I no longer want to become a client of this company myself and I do not recommend it to anyone, from the word at all. if you cannot provide normal work, close for reconstruction, write about it at least on your website.